Showing your Hyatt Card
Feb 9, 2016, 9:09 am
#1
Original Poster
Join Date: Nov 2015
Posts: 392
Showing your Hyatt Card
Does anyone here carry and show their Hyatt card at check-in?
I'm pretty new to Hyatt Diamond status (from the SPG match).
I'm going to a Hyatt today, and I left my card at the office.
Is it safe to assume that the hotel reception desk knows with full clarity that I'm a Diamond, and that the card is superfluous?
I've had issues at SPGs before - for whatever reason, their computers don't seem to make it clear always. So I try to carry my SPG card if I remember.
With Hyatt is carrying the card necessary? Do you just mention it front and center?
I don't want to be the DYKWIA guest at all, but I do want my benefits.
I'm pretty new to Hyatt Diamond status (from the SPG match).
I'm going to a Hyatt today, and I left my card at the office.
Is it safe to assume that the hotel reception desk knows with full clarity that I'm a Diamond, and that the card is superfluous?
I've had issues at SPGs before - for whatever reason, their computers don't seem to make it clear always. So I try to carry my SPG card if I remember.
With Hyatt is carrying the card necessary? Do you just mention it front and center?
I don't want to be the DYKWIA guest at all, but I do want my benefits.
Feb 9, 2016, 9:15 am
#2
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
I've never shown my card. In fact, I chunk it in the recycle (just like airline cards too) the moment I get it. You dont need to mention it either - your reservation should be tagged with your diamond information. Good luck.
Feb 9, 2016, 10:17 am
#5
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
As others have said, I've never had any status issues. I never carry my card. However, I have all of my hotel/ff numbers loaded into Key Ring. And the Hyatt phone app will have your status listed. Go to 'My Account' page.
Feb 9, 2016, 3:41 pm
#6
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Their system for allocating points however, leaves something to be desired - I would say more than 50% of the time I need to call and request any bonus points I'm due.
Feb 9, 2016, 4:33 pm
#7
Join Date: Aug 2014
Posts: 84
The only time I ever carry hotel loyalty cards is when I have a stay booked through an OTA that wouldn't have my number attached. While I'm sure I could pull up my loyalty number on my phone and give it to the front desk agent, I just find it easier to slip my loyalty card over with my license and credit card.
Feb 10, 2016, 7:31 am
#8
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
You don't really need to show the card but at full service properties, I usually present it with my credit card to avoid the discussion if the agent didn't look in the right place on the computer screen. At my local mattress run property, I usually don't bring it with me and they usually acknowledge my status even though it doesn't really matter at a HP.
Feb 10, 2016, 7:49 am
#9
Join Date: Jul 2013
Posts: 812
Last week I made a booking on hyatt.com without entering (or logging into) my Hyatt Gold Passport membership number, but used the same e-mail address as the one in the HGP profile. Nonetheless, the e-mail confirmation that I received contained my Hyatt Gold Passport membership number and status!
Feb 10, 2016, 12:23 pm
#11
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,911
You'll never need the card at check-in, but I've been at some hotels that ask that you show the card when gaining free/discounted access to chargeable activities. I can't think of many examples, but years ago this was the case with the bar cover charge at PH Tokyo, and I recently had a card in my key packet at HR Waikiki that listed specific Diamond benefits, and said "show your Diamond card to ... (I don't remember what)." Not common at all, and I never carry any of my elite cards around.
Feb 10, 2016, 7:55 pm
#13
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
Feb 10, 2016, 7:58 pm
#14
Join Date: May 2009
Location: Democratic People's Republic of Victoria
Programs: First Time Flyer
Posts: 833
Living outside the US, I have never received a card by post without requesting one.
FWIW, I have never needed to use it, staff across the chain always have status on file. One of the things Hyatt seems to get right.
FWIW, I have never needed to use it, staff across the chain always have status on file. One of the things Hyatt seems to get right.
Feb 10, 2016, 8:27 pm
#15
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
If you have an iPhone you can add HGP to your wallet and it reflects both your balance and status (both by color and the actual status name - e.g., black background and "Diamond" across the top)...
(and FWIW both Hilton and SPG do so as well)
(and FWIW both Hilton and SPG do so as well)