Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
#1127
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
#1128
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
I booked a few international properties and it came out to be about $93 after exchange rate and it had some extra taxes
#1130
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
The Hyatt website will sometimes show an incorrect Co-Pay for a Points + Cash listing.
Variable Co-Pay Thread
Variable Co-Pay Thread
Last edited by CloudCoder; Aug 15, 2017 at 5:25 am Reason: Correct info
#1133
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Yes to both. Guaranteed availability means you're going to be paying the rack rate, so it would count.
#1134
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Variable Co-Pay feature was introduced earlier this year. There have been several threads about it, for example:
Variable Co-Pay Thread
Variable Co-Pay Thread
#1135
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Variable Co-Pay feature was introduced earlier this year. There have been several threads about it, for example:
Variable Co-Pay Thread
Variable Co-Pay Thread
#1136
Variable Co-Pay feature was introduced earlier this year. There have been several threads about it, for example:
Variable Co-Pay Thread
Variable Co-Pay Thread
#1137
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I suspect that an incorrect Co-Pay on the website will not work to the customer's benefit. Recently the website showed me Points + Cash copay at a Cat 3 property at $50 ... but it should have been $75. I booked it at $50 and the confirmation said $75. I phoned Hyatt Reservations because the website price was lower than my confirmed price. Hyatt reservations verified that the website is wrong and the CoPay is $75 at every Cat 3 property.
So, if the website shows a price which is too low, the customer does not get the benefit of that error. You get the correct (higher) price instead.
I don't know what would happen if the website shows a price which is too high. e.g. the website shows $85 but it really should be $75.
Based on this and other experiences: if website shows too high of a rate, phone in and book it.
So, if the website shows a price which is too low, the customer does not get the benefit of that error. You get the correct (higher) price instead.
I don't know what would happen if the website shows a price which is too high. e.g. the website shows $85 but it really should be $75.
Based on this and other experiences: if website shows too high of a rate, phone in and book it.
Last edited by CloudCoder; Aug 15, 2017 at 5:37 am Reason: Correction
#1138
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Variable Co-Pay feature was introduced earlier this year. There have been several threads about it, for example:
Variable Co-Pay Thread
Variable Co-Pay Thread
I know that the variable Co-Pay never works to the customer's benefit. Recently the .website said Points + Cash copay was $50 but it should have been $75. I booked it and the confirmation said $75. I phone Hyatt Reservations and they confirmed that the website is wrong and it's really $75.
I don't know what would happen if the website said $85 but it really should be $75.
Based on this and other experiences: if website shows too high of a rate, phone in and book it.
I don't know what would happen if the website said $85 but it really should be $75.
Based on this and other experiences: if website shows too high of a rate, phone in and book it.
#1139
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
I believe he is saying that the website showed $50 but his confirmation email stated the correct rate of $75, so he was calling to complain and try to get the lower rate that was showing on the website.