healthnut

I just booked a stay for mid-March and tried to apply GP2000 to my stay using MyEliteRate, but they said that MER was not one that qualified (weird when they allow basically ever other, including AAA)... I told them that there is a possibility it is not on the list because when the offer was published, MER was not available at that time. She looked into it and said it's specifically left out. She left a note on my account that if the hotel wants to add it to my welcome bonus, they can. Fingers crossed!

And confirmed into the corner suite with a DSU.

Biggie Fries

Hmmm ... That's annoying ... and a bit suspicious, first because they had already let the fox in with the chickens in January, as per my earlier post (when they were allowing a 7500 points on second night to stack with the DISC15 rate); second, because as you point out, they are letting this apply to AAA rates.

Anyhow, thanks for checking and posting back on this. All these little things really only matter at the margin. In this case, for next month, they may have managed to exceed my marginal utility. This said, it's a new, cool-enough hotel. Enjoy, and if they come through by some chance with the GP miles, that will be great.

LASUA1K

I too, couldn't get the bonus with the elite rate. I tried over the phone, and when I got on site, and neither worked.

I must say, this hotel is very customer friendly. Everyone was very helpful and the FD Mgr walked me up to my room. Basic room, but better than the Grand. Overall, if you need to be in that area, I would choose this place.

mnredfox

Anybody know for the 2K promo if you can do back to back nights on separate reservations? I assume that will only count as 1 stay too right?

healthnut

Would be awesome! However, from my experience, it will be up to the hotel whether to give the 2k points or not (they probably will, I assume).

The issue here is whether they will just combine the two stays as an order of business at check-in or allow you to keep them separated. Although a lot of assuming, I would assume that they would combine them as then all of us would make many one-night reservations to maintain 25 stays/year quite easily.

Let us know!

heatheresq

Stayed one night this weekend. The new addition to Hyatt's NYC footprint, the Hyatt TS, is a soaring hotel that rises over 50 floors into the midtown Manhattan skyline. The hotel doesn't feel huge given that there are not many rooms on each floor. We stayed in a King room and received no further upgrades. The gym is amazing (even though we didn't use it). I did not make it to the spa.

The hotel provides a great breakfast restaurant. I had the most interesting combo dish that included meatloaf, collard greens and smoothered potatoes. Do I need to eat for a week now? Probably not. Unlimited mimosas are offered at brunch for $16. No breakfast charges appeared on our bill. The Sky Bar is charging Salon de Ning, but this isn't the Peninsula. Not even close. Hopefully they will readjust.

Front desk clerk Steven and Manager Pablo were very friendly and informative. The diamond amenity is crap (Hyatt branded purse hook or cufflinks...not all that attractive in my opinion). We chose points.

I have to figure out how to post some pics and will update if/when i do.

lawyertalk

Has anyone pointed out to the hotel that the Diamond amenity is supposed to be "food and beverage", not accessories?

LASUA1K

Is it only food or beverage? I asked for the cuffs and points and was kindly denied. I did like the property and I have no need for the Grand Hyatt anymore.

heatheresq

HA! You would think that they could afford giving away these $2.99 trinkets and the points given that the F&B amenity is usually a retail value of $20-40 based on the hotel's restaurant pricing.

CaroPalms

I just checked out of the Times Square hotel on Sunday. I thought the property was awesome: rooms were spacious, bathroom modern, fitness center large, and the rooftop bar was great. No complaints at all.

Per the 2k points, I confirmed with Hyatt when I made the reservation (my elite rate), confirmed at check-in, and then called yesterday to confirm they would post on the account. Within a couple of minutes, they were there.

healthnut

Very good news about the points! Hopefully I can report back with similar success!

GB

Stayed here again recently. Still really think this is a great property but got in late and was tired. They had a menu in the room and I thought I would order room service. When I called they told me I could order whatever I wanted but it would all be delivered in a big bag in disposable containers with plastic cutlery. The food was very good, but the experience really didn't match the quality of the hotel. Had breakfast in the restaurant and I still think the overall design and theme of the restaurant really doesn't fit well with the hotel. The lobby and staff and rooms give a sleek, hip feel but the diner themed restaurant just doesn't resonate with me. However, the food is very good quality and very nicely prepared.

777 global mile hound

There appears to be a thought amongst hotel owners and their corporations that guests don't want room service but grab and go or delivery service.
Because there is a significant cost to running room service the Hilton on 6th Avenue was amongst the very first to do away with room service and made national headlines in doing so.

My feeling is if I am spending 79 dollars a night maybe 99 it may be appropriate to not have traditional room service. Like a Hyatt Place or other limited service
But like airlines that make microscopic seats with little room for your legs.There is a belief that customer will go along with whatever the hotel does.Hence paper bags and plastic cutlery.
If I like the hotel and the food is good enough I would probably eat out of a shoebox

ZBigFam

Just checked out. This is a great hotel. Everything is new and clean. Great fitness center, clean spacious room. Diner is very good (try the hash and short ribs). Great diamond recognition. They covered the tip as well as cost of the meal.

mnredfox

My stay just posted but 2K bonus points didn't post. Anyone else having issues?

http://loyaltylobby.com/2014/01/09/h...y-0203-033114/

Should I call Hyatt?