#616
YesterdayJust got my bill sent to me from my New Year's stay, found that they had some incorrect charges on my bill. Called and talked to the front desk and they were very quick to adjust it. One thing she did tell me was that as a diamond you can have room service, the person who checked me in said that you couldn't. I asked her to inform the whole staff so that diamond members can enjoy this benefit when they are there.
#617
Quote:
Best choice is Grand Wailea. If you prefer to stay within the Hyatt brand, then Hyatt Regency Maui is probably more kid friendly.Originally Posted by janehoya
We are considering the Andaz Maui for our upcoming trip to Maui (we've never been) and we have a 9 year old (he will be when we travel). You mention that there are more kid-friendly hotels. Do you mind sharing which those are in so far as water slides and a kid's play area?
#618
Quote:
This is a cool benefit. I wonder if i could order a burger for breakfast instead of breakfast food.Originally Posted by Jay00848
Just got my bill sent to me from my New Year's stay, found that they had some incorrect charges on my bill. Called and talked to the front desk and they were very quick to adjust it. One thing she did tell me was that as a diamond you can have room service, the person who checked me in said that you couldn't. I asked her to inform the whole staff so that diamond members can enjoy this benefit when they are there.
#619
Ancien Maestro , Jan 20, 2014 9:31 pm
Suspended
Quote:
Good to know that front desk can adjust back dated charges. Usually at this point when I find incorrect charges, I would have to inquire with the accounting department (my experience mainly with Fairmont). Dealing with front desk is far more convenient and easier.^Originally Posted by Jay00848
Just got my bill sent to me from my New Year's stay, found that they had some incorrect charges on my bill. Called and talked to the front desk and they were very quick to adjust it. One thing she did tell me was that as a diamond you can have room service, the person who checked me in said that you couldn't. I asked her to inform the whole staff so that diamond members can enjoy this benefit when they are there.
#620
Quote:
They did the same to me, added $100ish and corrected it after calling twice.Originally Posted by Jay00848
Just got my bill sent to me from my New Year's stay, found that they had some incorrect charges on my bill. Called and talked to the front desk and they were very quick to adjust it. One thing she did tell me was that as a diamond you can have room service, the person who checked me in said that you couldn't. I asked her to inform the whole staff so that diamond members can enjoy this benefit when they are there.
#621
Quote:
Also, how is the beach in front of the Maui Andaz? Is boogie boarding possible?
Thank you.
We walked in the Four Seasons, walked by the Grand Wailea. They both had some pretty extensive slides/play area for kids. I'd take a look at those two hotels if that is of interest to you. Originally Posted by janehoya
We are considering the Andaz Maui for our upcoming trip to Maui (we've never been) and we have a 9 year old (he will be when we travel). You mention that there are more kid-friendly hotels. Do you mind sharing which those are in so far as water slides and a kid's play area?Also, how is the beach in front of the Maui Andaz? Is boogie boarding possible?
Thank you.
Also, I found the waves in front of Four Seasons to be very calm, compared to Andaz. People were still out and about, but the waves were more rough around Andaz. Adults should be able to handle the waves, but I don't recommend kids. Otherwise, beautiful beach all around.
#622
Quote:
How does a hotel overcharge by $100? Would you care to share so we don't let them make the same mistake?Originally Posted by Vuelos
They did the same to me, added $100ish and corrected it after calling twice.
#623
Ancien Maestro , Jan 21, 2014 9:49 am
Suspended
Quote:
Also, I found the waves in front of Four Seasons to be very calm, compared to Andaz. People were still out and about, but the waves were more rough around Andaz. Adults should be able to handle the waves, but I don't recommend kids. Otherwise, beautiful beach all around.
I don't remember seeing Water Slides at the Four Seasons in the many years we've visited the property. Has this been a recent addition.Originally Posted by fishy21
We walked in the Four Seasons, walked by the Grand Wailea. They both had some pretty extensive slides/play area for kids. I'd take a look at those two hotels if that is of interest to you. Also, I found the waves in front of Four Seasons to be very calm, compared to Andaz. People were still out and about, but the waves were more rough around Andaz. Adults should be able to handle the waves, but I don't recommend kids. Otherwise, beautiful beach all around.
Fairmont Kea Lani has a water slide and an upper and lower pool for families to enjoy. I quite like Polo Beach that Beach Front Kea Lani as well. Will be interesting to try out the Andaz this year. We still might do a couple nights at Kea Lani.
#624
Quote:
Fairmont Kea Lani has a water slide and an upper and lower pool for families to enjoy. I quite like Polo Beach that Beach Front Kea Lani as well. Will be interesting to try out the Andaz this year. We still might do a couple nights at Kea Lani.
The slide is not as big as Grand Wailea, but definitely a dedicated kids play area.Originally Posted by Ancien Maestro
I don't remember seeing Water Slides at the Four Seasons in the many years we've visited the property. Has this been a recent addition.Fairmont Kea Lani has a water slide and an upper and lower pool for families to enjoy. I quite like Polo Beach that Beach Front Kea Lani as well. Will be interesting to try out the Andaz this year. We still might do a couple nights at Kea Lani.
#625
Ancien Maestro , Jan 21, 2014 1:13 pm
Suspended
Quote:
Thanks.. We always walk past the main pool. I actually never observed a kids pool, though we've walked through the hotel many times, through the public areas.Originally Posted by fishy21
The slide is not as big as Grand Wailea, but definitely a dedicated kids play area.
Spago's is an excellent place to dine. We typically stop there once a trip.
#626
Quote:
Grand Wailea has essentially a water park for a pool area. It's the best of the bunch for water slides by a long shot.Originally Posted by janehoya
We are considering the Andaz Maui for our upcoming trip to Maui (we've never been) and we have a 9 year old (he will be when we travel). You mention that there are more kid-friendly hotels. Do you mind sharing which those are in so far as water slides and a kid's play area?
FS Maui has a tiny water slide at the kids' pool, but it's nothing to write home about. However, FS resorts are great with kids generally, which is why we always return. There's a game room, complimentary kids' club, good kids' options at the restaurants, etc.
#627
Quote:
Didn't initially add $20 tip from dinner, added a charge for breakfast drinks & changed a written off breakfast charge to not written off.Originally Posted by fishy21
How does a hotel overcharge by $100? Would you care to share so we don't let them make the same mistake?
#628
Ancien Maestro , Jan 22, 2014 2:37 pm
Suspended
Quote:
FS Maui has a tiny water slide at the kids' pool, but it's nothing to write home about. However, FS resorts are great with kids generally, which is why we always return. There's a game room, complimentary kids' club, good kids' options at the restaurants, etc.
Trying to status match for HH Gold, and do a 2 nighter after our 7 nights at Andaz.. Need to fill a couple nights, before heading to Oahu hitting up Disney Aulani (that is if the deal is still there for Villa come summer0).Originally Posted by nnn
Grand Wailea has essentially a water park for a pool area. It's the best of the bunch for water slides by a long shot.FS Maui has a tiny water slide at the kids' pool, but it's nothing to write home about. However, FS resorts are great with kids generally, which is why we always return. There's a game room, complimentary kids' club, good kids' options at the restaurants, etc.
#629
The Weekly Flyer , Jan 22, 2014 3:57 pm
used to be 'Flyfarfar'
Just returned a couple weeks ago if anyone is interested in reading my review.
Used a Diamond Suite Upgrade and was less than pleased with the "partial ocean view suite" but finally able to move to a real ocean view suite.
Recommend the suites ending in XX39 or XX40
Really impressed with the breakfast each morning at Ka’ana Kitchen.
Used a Diamond Suite Upgrade and was less than pleased with the "partial ocean view suite" but finally able to move to a real ocean view suite.
Recommend the suites ending in XX39 or XX40
Really impressed with the breakfast each morning at Ka’ana Kitchen.
#630
Quote:
Used a Diamond Suite Upgrade and was less than pleased with the "partial ocean view suite" but finally able to move to a real ocean view suite.
Recommend the suites ending in XX39 or XX40
Really impressed with the breakfast each morning at Ka’ana Kitchen.
Where was the partial ocean view? From outside?Originally Posted by The Weekly Flyer
Just returned a couple weeks ago if anyone is interested in reading my review.Used a Diamond Suite Upgrade and was less than pleased with the "partial ocean view suite" but finally able to move to a real ocean view suite.
Recommend the suites ending in XX39 or XX40
Really impressed with the breakfast each morning at Ka’ana Kitchen.