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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 9, 2010, 7:51 am
  #16  
No longer used by Hyatt; use World of Hyatt Concierge
 
Join Date: Jul 1999
Posts: 1,628
Hyatt Card Benefits

Originally Posted by shbl
Does anyone know this benifit of getting the Card is for 5 stay credits, or just a "Platinum" without any effect on one's qualification towards Diamond?
shbl,

You will receive automatic Platinum tier status, as long as the Hyatt Card remains active. However, you will not receive the stay/night credit that one would normally have to complete in order to receive Platinum.
Gold Passport Concierge is offline  
Old Sep 9, 2010, 8:59 am
  #17  
 
Join Date: Jul 2005
Location: NYC
Programs: DL Gold, AA Plat, SPG Gold
Posts: 383
Originally Posted by poptarts
I was approved for the Hyatt credit card but I should have waited. I had planned to earn platinum status later this year. If I had waited to apply when I was platinum, I would have received 2 free suite upgrades.
The 2 free suite nights are for Diamond members, so I don't think you missed out on anything by applying for the card early.
ismann is offline  
Old Sep 9, 2010, 9:03 am
  #18  
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Join Date: Mar 2009
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Originally Posted by ismann
The 2 free suite nights are for Diamond members, so I don't think you missed out on anything by applying for the card early.
Yes, but it was later clarified that Plats would receive 2 free suite upgrades (like the ones we Diamonds receive each year!)^
mnmag is offline  
Old Sep 9, 2010, 9:36 am
  #19  
 
Join Date: Jan 2009
Posts: 25
Originally Posted by Jeeves
I guess I will have to look into the PC Crack the Case promo, since it is mentioned so much in this thread.

I'm going to hold off on the Hyatt card for now. I'm hoping for some bonus sign-up points down the road.
I guess Chase is promoting the two free nights at any Hyatt in the world upon first purchase as their bonus. For some, I think that will be like a bonus; for others, maybe not. I couldn't find any information on expiration for these free night redemptions though...
japperific is offline  
Old Sep 9, 2010, 10:11 am
  #20  
 
Join Date: Jan 2008
Location: San Luis Obispo, CA
Programs: Military Space-A, UA Plat, AS MVP Gold 75K, Hyatt Globalist, Marriott Plat, IHG Plat, HHonors Gold
Posts: 1,248
Check your email and spam folder -- Crack the Case is a targeted promo. Plus, see the extensive thread.
Originally Posted by Jeeves
I guess I will have to look into the PC Crack the Case promo, since it is mentioned so much in this thread.

I'm going to hold off on the Hyatt card for now. I'm hoping for some bonus sign-up points down the road.
slocouple is offline  
Old Sep 9, 2010, 2:01 pm
  #21  
 
Join Date: Sep 2007
Location: Boston
Programs: Hyatt Globalist, United Global Services/1MM
Posts: 630
Originally Posted by ismann
The 2 free suite nights are for Diamond members, so I don't think you missed out on anything by applying for the card early.
I feel like I missed somethign here. "2 free suite nights are for diamond members"

If I look at the credit card description page on hyatt.com they only reference 2 free standard nights. Is there some different offer of 2 suite nights for us diamonds that I am not seeing?
bostonpilot is offline  
Old Sep 9, 2010, 2:04 pm
  #22  
 
Join Date: May 2007
Location: San Francisco Area
Programs: Hyatt Diamond, SPG Platinum, Fairmont Platinum, ICG Platinum Royal Ambassador, Avis President's Club
Posts: 317
Originally Posted by bostonpilot
I feel like I missed somethign here. "2 free suite nights are for diamond members"

If I look at the credit card description page on hyatt.com they only reference 2 free standard nights. Is there some different offer of 2 suite nights for us diamonds that I am not seeing?
Yes. The Hyatt Gold Points rep talks about diamond members benefits in the earlier thread.
point bonita lighthouse is offline  
Old Sep 9, 2010, 2:33 pm
  #23  
nnn
 
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,289
Originally Posted by bostonpilot
I feel like I missed somethign here. "2 free suite nights are for diamond members"

If I look at the credit card description page on hyatt.com they only reference 2 free standard nights. Is there some different offer of 2 suite nights for us diamonds that I am not seeing?
Yes, for Diamonds the two free nights that come with the card are in suites. It's been posted several times by Hyatt reps in the other credit card thread.
nnn is offline  
Old Sep 9, 2010, 8:04 pm
  #24  
 
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
Originally Posted by mnmag
Yes, but it was later clarified that Plats would receive 2 free suite upgrades (like the ones we Diamonds receive each year!)^
The following posts (nos. 249, 250, 251) confirms that platinum members will receive 2 free suite upgrades (diamonds get 2 free suites, gold gets standard rooms) at http://www.flyertalk.com/forum/hyatt...l#post14587327.
poptarts is offline  
Old Sep 9, 2010, 9:28 pm
  #25  
 
Join Date: Sep 2009
Location: San Francisco BA
Programs: UA 1k, Hyatt Explorist, SPG gold
Posts: 133
Originally Posted by poptarts
The following posts (nos. 249, 250, 251) confirms that platinum members will receive 2 free suite upgrades (diamonds get 2 free suites, gold gets standard rooms) at http://www.flyertalk.com/forum/hyatt...l#post14587327.
Feels like the Plat deal is better than the Diamond's. I guess we'll have to wait to see all the details. I'll be losing my Diamond status next year. Would have been nice to have the upgrades instead...
coterie is offline  
Old Sep 10, 2010, 7:47 am
  #26  
 
Join Date: Apr 2008
Posts: 31
Has anyone actually received the card yet?
goracers is offline  
Old Sep 10, 2010, 1:15 pm
  #27  
 
Join Date: Apr 2000
Location: CGK SIN PER ORD
Programs: UA 1K MM, Hyatt Plat
Posts: 2,813
Just a quick update, I logged in to Chase today and saw that one of my accounts has closed but no sign of the Hyatt card account number yet. Will keep you guys updated.
indo79 is offline  
Old Sep 10, 2010, 2:24 pm
  #28  
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Join Date: Dec 2004
Posts: 613
I still haven't received my card yet after receiving a "you've been approved email" early this week which said I should receive my card via UPS overnight by now (which is unfortunate since I leave this weekend for a week at various Hyatt's and it looks like it won't arrive before I leave).

But as of last night the following info automatically appeared on my existing chase.com account where I have a savings & checking account:

CREDIT CARD (...[DELETED]) HYATT
Account Summary YOU'RE MORE THAN WELCOME

Outstanding balance† $0.00 See activity
Payment due date 11/02/2010 See statement
Minimum payment due $0.00 Pay credit card
Balance last statement $0.00
Available credit† [DELETED] Transfer balances
Total credit limit† [DELETED]
Hyatt Gold Passport Points See rewards details
See more information

The actual credit limit is listed on the page and was a similar limit to what SPG's AMEX gave me. All the links seem to be pretty standard info - no new special offers and nothing of note.
oc2005 is offline  
Old Sep 10, 2010, 2:44 pm
  #29  
 
Join Date: Apr 2000
Location: CGK SIN PER ORD
Programs: UA 1K MM, Hyatt Plat
Posts: 2,813
Originally Posted by oc2005
I still haven't received my card yet after receiving a "you've been approved email" early this week which said I should receive my card via UPS overnight by now (which is unfortunate since I leave this weekend for a week at various Hyatt's and it looks like it won't arrive before I leave).

But as of last night the following info automatically appeared on my existing chase.com account where I have a savings & checking account:

CREDIT CARD (...[DELETED]) HYATT
Account Summary YOU'RE MORE THAN WELCOME

Outstanding balance† $0.00 See activity
Payment due date 11/02/2010 See statement
Minimum payment due $0.00 Pay credit card
Balance last statement $0.00
Available credit† [DELETED] Transfer balances
Total credit limit† [DELETED]
Hyatt Gold Passport Points See rewards details
See more information

The actual credit limit is listed on the page and was a similar limit to what SPG's AMEX gave me. All the links seem to be pretty standard info - no new special offers and nothing of note.
Yep, they closed my Chase Freedom and the previous credit limit of $XX,XXX is now down to $100

I did tell them to move over all limits from Freedom to the new Hyatt card. Let's see if they actually do it.
indo79 is offline  
Old Sep 10, 2010, 3:37 pm
  #30  
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Join Date: Dec 2006
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Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,843
Originally Posted by indo79
Yep, they closed my Chase Freedom and the previous credit limit of $XX,XXX is now down to $100

I did tell them to move over all limits from Freedom to the new Hyatt card. Let's see if they actually do it.
In my experience, the $100 limit is an interim step towards closure of the account, i.e., in a few weeks or so it will disappear completely.
notquiteaff is offline  


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