Hyatt Centric Fisherman's Wharf - REVIEW - MASTER THREAD
#16
Join Date: Jul 2006
Location: FNT/MBS
Programs: DL Gold, National Exec, Hertz 5*
Posts: 399
If im not mistaken, there is a bike rental store right in the same plaza as the In-Out burger, right next to Hertz and Avis. If your looking for awesome seafood, I always suggest Scoma's which is about 2 blocks away.
#18
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
I'm pretty sure there's another bike rental place on Columbus, just a few blocks away, just east of Bay Street/the old Tower Records.
#19
Stayed there on May 18th,
Check in was very smooth, the agent asked if I wanted to put add the G1 bonus. Not only that but the bonus actually posted with the stay the next day!
Hotel looks like the rooms have been remodeled. They have flat screen TV's and newly renovated bathrooms with showers only (no tub) but an open feel to the bathroom.
They gave out breakfast coupons for the sports bar, but we had an 8:30 flight so we left pretty well as the restaurant was opening.
On a good not, I parked at a parking meter right in front of the hotel. We left at 6:45 am, and at 7:00 they enforce paying for the meters. So I think I lucked out on the high price parking everyone was talking about. Free wasn't too bad.
All in all a good stay.
Check in was very smooth, the agent asked if I wanted to put add the G1 bonus. Not only that but the bonus actually posted with the stay the next day!
Hotel looks like the rooms have been remodeled. They have flat screen TV's and newly renovated bathrooms with showers only (no tub) but an open feel to the bathroom.
They gave out breakfast coupons for the sports bar, but we had an 8:30 flight so we left pretty well as the restaurant was opening.
On a good not, I parked at a parking meter right in front of the hotel. We left at 6:45 am, and at 7:00 they enforce paying for the meters. So I think I lucked out on the high price parking everyone was talking about. Free wasn't too bad.
All in all a good stay.
#20
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Bingo. My advice to all who stay there. You just have to check the signs and the meters for which side of the street is swept that night. (The other workaround is to turn in your rental car at its Fisherman's Wharf station, and check out another the next morning. Sounds obsessive, but all the majors' outlets are within a small block or two, and it beats ~$50/day.)
#21
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,199
Great Customer Service
Stayed here the other night on a promo with a low rate plus $25 F&B credit. Have stayed at the other SF Hyatts numerous times, so was anxious to experience something new. Very nice updated rooms, as others have mentioned; given a room on the 5th floor with a view of Coit Tower. Also has a pool & spa which could be a good perk for those staying in the summer; the other Hyatts do not have pools (except Hyatt SFO).
What stood out for me was the great customer service. My daughter drove us in but wasn't spending the night. I asked the front desk CSR for the closest, reasonable parking garage for about 8 hours. She said just park here I'll charge you $10--because it's raining & it'll be more convenient for you. She also made a point of mentioning that the G1 bonus had been added to my account, per the remark in my online reservation. Then she even credited the Hyatt gift cheque I gave her in a matter of seconds. Wow I was very impressed with her Hyatt knowledge!
I went down in the a.m. to get some real coffee with real cream from the restaurant; no charge, don't worry about it. Youngest daughter forgot some sundry items and there's no gift shop, you have to go down the street to Walgreens. But, again, no worries as housekeeping quickly brought them to the room.
The only thing I would not recommend is Knuckles restaurant. It's being renovated and is located in a conference room off the lobby. Lunch food was disappointing and only about 4 items to choose from. We would have been better off at Denny's for half the price.
Would highly recommend this Hyatt, just avoid eating there for the time being. Hopefully Knuckles will be better (as I've experience at other Hyatts) when it's back in its new restaurant location.
What stood out for me was the great customer service. My daughter drove us in but wasn't spending the night. I asked the front desk CSR for the closest, reasonable parking garage for about 8 hours. She said just park here I'll charge you $10--because it's raining & it'll be more convenient for you. She also made a point of mentioning that the G1 bonus had been added to my account, per the remark in my online reservation. Then she even credited the Hyatt gift cheque I gave her in a matter of seconds. Wow I was very impressed with her Hyatt knowledge!
I went down in the a.m. to get some real coffee with real cream from the restaurant; no charge, don't worry about it. Youngest daughter forgot some sundry items and there's no gift shop, you have to go down the street to Walgreens. But, again, no worries as housekeeping quickly brought them to the room.
The only thing I would not recommend is Knuckles restaurant. It's being renovated and is located in a conference room off the lobby. Lunch food was disappointing and only about 4 items to choose from. We would have been better off at Denny's for half the price.
Would highly recommend this Hyatt, just avoid eating there for the time being. Hopefully Knuckles will be better (as I've experience at other Hyatts) when it's back in its new restaurant location.
#22
Join Date: Aug 2005
Posts: 171
Hyatt Fisherman's Wharf San Francisco
Good Evening.
Checked in today, Tuesday 27th of January about 4.30 pm at the Hyatt Fisherman's Wharf in San Francisco.
Asked if Knukles , the restaurant bar, was open but was told it was not.
It has been closed for a while for a needed upgrade.
As I came back from dinner at about 7.30 pm I noticed Knukles was full of activity and patrons.
The front desk indicated it was a test and the place was "full".
I was told Knukles should open in a few days .
Too bad the hotel manager did not think I could give knukles a try.
Checked in today, Tuesday 27th of January about 4.30 pm at the Hyatt Fisherman's Wharf in San Francisco.
Asked if Knukles , the restaurant bar, was open but was told it was not.
It has been closed for a while for a needed upgrade.
As I came back from dinner at about 7.30 pm I noticed Knukles was full of activity and patrons.
The front desk indicated it was a test and the place was "full".
I was told Knukles should open in a few days .
Too bad the hotel manager did not think I could give knukles a try.
#23
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
Posts: 1,759
Good Evening.
Checked in today, Tuesday 27th of January about 4.30 pm at the Hyatt Fisherman's Wharf in San Francisco.
Asked if Knukles , the restaurant bar, was open but was told it was not.
It has been closed for a while for a needed upgrade.
As I came back from dinner at about 7.30 pm I noticed Knukles was full of activity and patrons.
The front desk indicated it was a test and the place was "full".
I was told Knukles should open in a few days .
Too bad the hotel manager did not think I could give knukles a try.
Checked in today, Tuesday 27th of January about 4.30 pm at the Hyatt Fisherman's Wharf in San Francisco.
Asked if Knukles , the restaurant bar, was open but was told it was not.
It has been closed for a while for a needed upgrade.
As I came back from dinner at about 7.30 pm I noticed Knukles was full of activity and patrons.
The front desk indicated it was a test and the place was "full".
I was told Knukles should open in a few days .
Too bad the hotel manager did not think I could give knukles a try.
#24
Join Date: Feb 2008
Posts: 1,154
Stayed here the other night on a promo with a low rate plus $25 F&B credit. Have stayed at the other SF Hyatts numerous times, so was anxious to experience something new. Very nice updated rooms, as others have mentioned; given a room on the 5th floor with a view of Coit Tower.
I asked at the front desk later if it was normal that they'd put people in connecting rooms like that even though the hotel wasn't particularly full, and they seemed a bit surprised that it had happened, and figured we were put in the room for the view. Now, that said, I wouldn't say I made much of a complaint, but I will say they went well our of their way to try to make up for the situation (offered to move us, but we were only going to be one more night and be leaving early the next morning anyways, so wasn't worth the effort to us), lowered the room rate, comped the car parking for the night we had parked a car, and left a bottle of wine in the room. Well above and beyond what I'd have expected, so high marks to the front desk staff (like I said, I really didn't make much of a complaint, just questioned if it was normal that they'd put people in connecting rooms like that unless they had to). (Oh, and I think they actually ended up moving the people that had been next to us, which surprised me, but maybe they also complained about us arriving at 1AM).
Room was fairly nice (with the obvious above exception), the breakfast that was included with the AAA rate we booked was decent. Location was real good for us since we were there as tourists.
#25
Join Date: Jun 2006
Location: A lovely little town filled with cows
Programs: US2, Hyatt Diamond, SPG Plat, Hilton Gold
Posts: 3,284
Just a quick update from tonight's stay:
I was told the breakfast offer for Diamonds is the full breakfast buffet - not any limited continental option. We'll see in the morning.
Parking is $45.
The reference to rooms with no bathtub and a larger remodeled shower apparently refer to king-bedded rooms - I've been in two different double bed rooms and both have a combo shower/tub (and the front desk rep confirmed this design difference). They're sold out of king bed rooms so I can't see one to confirm and as a result I received the room type booked (although the first room had a decent view).
This was the first Hyatt I've stayed at where there was a food option that sounded truly appealing (it was the chips + salsa + bean dip + guacamole). And if I didn't mis-hear the front desk agent, I was instructed to make two food and two drink selections since they don't have a lounge. I guess I should confirm this, because it might tip the balance in favor of food/drink over 1,000 points - especially if you decided to have co-workers/friends/family join you to consume everything.
To be honest, for an extra $20 a night I'd stay at the HR Embarcadero over this place - the lounge and the slightly nicer rooms (IMO) make it worth the minimal premium.
Nevertheless, the staff are as friendly and helpful as I've come to expect from Hyatt - which is to say they're amongst the friendliest hospitality industry employees I've ever encountered.
I was told the breakfast offer for Diamonds is the full breakfast buffet - not any limited continental option. We'll see in the morning.
Parking is $45.
The reference to rooms with no bathtub and a larger remodeled shower apparently refer to king-bedded rooms - I've been in two different double bed rooms and both have a combo shower/tub (and the front desk rep confirmed this design difference). They're sold out of king bed rooms so I can't see one to confirm and as a result I received the room type booked (although the first room had a decent view).
This was the first Hyatt I've stayed at where there was a food option that sounded truly appealing (it was the chips + salsa + bean dip + guacamole). And if I didn't mis-hear the front desk agent, I was instructed to make two food and two drink selections since they don't have a lounge. I guess I should confirm this, because it might tip the balance in favor of food/drink over 1,000 points - especially if you decided to have co-workers/friends/family join you to consume everything.
To be honest, for an extra $20 a night I'd stay at the HR Embarcadero over this place - the lounge and the slightly nicer rooms (IMO) make it worth the minimal premium.
Nevertheless, the staff are as friendly and helpful as I've come to expect from Hyatt - which is to say they're amongst the friendliest hospitality industry employees I've ever encountered.
#26
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,456
No breakfast charges on checkout with the gratuity included as part of the Diamond breakfast benefit.
#27
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
^
#28
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
Inetersting. I'll be interested in vysean's experience, and I thank those of you who've shared their breakfast stories. The last two times I've been there - roughly 18 months ago and 9 months ago - I was told "sorry, no breakfast anymore." Since the breakfast doesn't interest me, I didn't push it. But it does interest Ms. 365.
#29
Join Date: Jun 2009
Programs: Starwood Gold, Amex Plat, Hyatt Diamond, Hilton Diamond, Fairmont Plat
Posts: 58
We stayed at Fisherman's Wharf Hyatt twice in the last two weeks. Breakfasts were certainly included for Diamonds. We, 2 adults and 2 children, just charged the breakfast to the room and the whole bill was taken off at check-out.
With SOLOGP promotion, we got $25 dining credit which we used for our lunch. Knuckle's foods are OK, not fancy and not bad.
In our first stay, we were upgraded to a corner king which was on the Bay street side. It was too noisy to stay in that room at night as cars and trucks kept roaming down the Bay street. In our second stay, we asked a room in the inside circle and was granted an upgrade to a oversize two double beds room.
Parking fee of $45 is too much compare to the SOLOGP rate of $119. We just park on street and had no problem finding street parking within two blocks. You just need to read the street cleaning sign to make sure parking during your stay is OK.
Rooms are just fine, nothing spectacular.
With SOLOGP promotion, we got $25 dining credit which we used for our lunch. Knuckle's foods are OK, not fancy and not bad.
In our first stay, we were upgraded to a corner king which was on the Bay street side. It was too noisy to stay in that room at night as cars and trucks kept roaming down the Bay street. In our second stay, we asked a room in the inside circle and was granted an upgrade to a oversize two double beds room.
Parking fee of $45 is too much compare to the SOLOGP rate of $119. We just park on street and had no problem finding street parking within two blocks. You just need to read the street cleaning sign to make sure parking during your stay is OK.
Rooms are just fine, nothing spectacular.
#30
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908