1000 Point Diamond amenity on award stay?
Feb 24, 2007, 10:24 am
#1
Original Poster
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
1000 Point Diamond amenity on award stay?
So I had two award stays and I received 1000 point diamond amenity for one but not the other. I called Diamond CS and they said that one is not eligible to receive the 1000 point amentiy when staying on points of FFN award, so one should choose a different amentiy at check-in. I was not aware of this, they did make a one time exception and added the 1000 points to the other stay.
Feb 24, 2007, 10:44 am
#2
Join Date: Feb 2004
Posts: 1,959
So I had two award stays and I received 1000 point diamond amenity for one but not the other. I called Diamond CS and they said that one is not eligible to receive the 1000 point amentiy when staying on points of FFN award, so one should choose a different amentiy at check-in. I was not aware of this, they did make a one time exception and added the 1000 points to the other stay.
500 bonus points will be awarded for stays at Hyatt Place and Hyatt Summerfield Suites
I don't see anything that say that here.
Feb 24, 2007, 11:01 am
#3
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
An eligible purchase makes it easier
If, at checkin, the 1W code is added to the account, an eligible purchase will ensure the bonus. If there are no purchases eligible for points, the bonus points will not be given automatically.
Feb 24, 2007, 11:19 am
#4
Original Poster
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
I did have eligible purchases on both stays and the 1W was on the Grand Champions folio. Diamond CS made it sound like an exception adding the 1000 point amenity.
Feb 24, 2007, 7:52 pm
#6
Join Date: May 2003
Posts: 6,359
Feb 25, 2007, 6:09 pm
#7
Join Date: Mar 2005
Location: SF Bay Area, CA
Programs: UA 2MM, WN CP & A-List +, Hilton Diamond, Marriott Gold,
Posts: 609
Many award stays and a couple FFN stays this past year ... I always choose the points for the Diamond amenity and have always had them posted automatically the day after checkout (and always had at least one eligible purchase with every stay).
Feb 26, 2007, 12:11 pm
#8
Join Date: Mar 2005
Location: SF Bay Area, CA
Programs: UA 2MM, WN CP & A-List +, Hilton Diamond, Marriott Gold,
Posts: 609
Just want to add that I checked out of Hyatt Orange County yesterday on an Award stay (I'll miss the 5000 points/night for this property for our annual Disney trip). Points (a couple restaurant charges) showed up this morning automatically, including the 1000 point Diamond Amenity Bonus.
Mar 1, 2007, 2:00 pm
#9
Join Date: Feb 2003
Location: San Diego
Programs: AA Exec Plat, but likely for not much longer
Posts: 182
I had three FFN stays in Europe last month - two at Paris Vendome; one at London Churchill. None offered an amenity choice at check in. Both sent a welcome gift to my room (chocolates) and had bottles of water available. None of the stays posted a 1W bonus. A call to the GP Diamond line got these credited immediately, and showing in my account by the end of the day. Now that I think of it, I have never had the 1W bonus post automatically for any of my stays outside of North America.
Mar 1, 2007, 8:41 pm
#11
Join Date: Aug 2003
Location: How many more miles to 2MM? - TOO Many
Posts: 274
Same here, I thought the 1K DIA amenity was strictly N. American properties only. Wouldn't think the policy would have changed or it would have been reported here earlier.
I got a small bottle of E.V. Olive Oil (made and labelled especially for the PH V
- or so it said on the bottle's label) and a tray of breadsticks. I actually preferred this to the box of chocolates from previous stays.
Surprised that the Churchill is giving chocolates, as I usually receive a bowl of fruit which is replaced daily of the consumed items.
I always appreciate the bottles of water, also replaced daily/nightly.
I got a small bottle of E.V. Olive Oil (made and labelled especially for the PH V
- or so it said on the bottle's label) and a tray of breadsticks. I actually preferred this to the box of chocolates from previous stays.Surprised that the Churchill is giving chocolates, as I usually receive a bowl of fruit which is replaced daily of the consumed items.
I always appreciate the bottles of water, also replaced daily/nightly.
Mar 1, 2007, 10:33 pm
#12
Join Date: Feb 2003
Location: San Diego
Programs: AA Exec Plat, but likely for not much longer
Posts: 182
I asked the Diamond line that very question about the 1W being limited to North America and the guy told me it was worldwide, right before he credited my account three times. That's not to say that it is Hyatt policy, but it happened to me today.
May 23, 2007, 6:24 pm
#14
Join Date: Sep 2001
Location: SFO
Programs: UA1k3.00mm;AAex-EXP;Hy Glob;Acc Plt;HH Dia;Onyx Plt;Mar LT Tit;IHG DiAm;RR P;RRA G;BW D;Hcom G
Posts: 2,759
Anyone else getting the Diamond Amenity points on an award stay, w/in or outside of N. America?
How about on a paid stay outside of N. America?
Thanks.
How about on a paid stay outside of N. America?
Thanks.
May 23, 2007, 7:36 pm
#15
Join Date: May 2003
Posts: 6,359
If the points are available for a paid stay at a particular hotel, then they should also be available on a reward stay at that same hotel. If you have no incidental charges though, you will have to call to get the 1W code added manually.
I thought the 1W was limited to N. American, but a couple of the previous posters mentioned that they were told it was available for ALL Hyatt properties and got the 1W bonus even for stays outside N.A. Maybe Gold Passport Concierge can post here and clarify this for us?
I thought the 1W was limited to N. American, but a couple of the previous posters mentioned that they were told it was available for ALL Hyatt properties and got the 1W bonus even for stays outside N.A. Maybe Gold Passport Concierge can post here and clarify this for us?