Online checkin but show up the next day
Jan 17, 2017, 11:30 am
#1
Original Poster
Join Date: Aug 2013
Programs: Delta PM
Posts: 142
Online checkin but show up the next day
I have a reservation for 2 nights, and I will probably miss the 1st night. However I don't want to cancel it because I need the credit for this first night, and I don't mind paying for it.
So my question is, if check-in online and only show up in the morning, will I get credit for the 2 nights or only the 2nd?
So my question is, if check-in online and only show up in the morning, will I get credit for the 2 nights or only the 2nd?
Jan 17, 2017, 11:37 am
#2
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
They will likely cancel your reservation when you no-show.
Suggest you reach out to the property, advise them that you will be arriving on day two, and ask that they make a note in your reservation so it doesn't cancel.
I do this when I'm arriving very late or in the morning following a red-eye.
Alternatively, just change your reservation for two days starting on the day you actually plan to arrive.
Suggest you reach out to the property, advise them that you will be arriving on day two, and ask that they make a note in your reservation so it doesn't cancel.
I do this when I'm arriving very late or in the morning following a red-eye.
Alternatively, just change your reservation for two days starting on the day you actually plan to arrive.
Jan 17, 2017, 12:21 pm
#3
Join Date: Mar 2015
Location: CLE -> BNA
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Gold, Bonvoy Titanium, UA Silver, RR A-List
Posts: 312
I've had no problems calling the property and letting them know I'd be showing up early the next morning and not to cancel/no-show the reservation.
Jan 17, 2017, 2:15 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
YMMV.
Check-in online really isn't going to do anything for you. Instead you should reach out to the hotel, as others have mentioned.
Hyatt's IT will probably only give you one night credit automatically, but you should be able to call and get the second night added. However, checking in at 8 a.m. is a much better idea than 8 p.m. if you want the two-night credit. In the latter case, you've clearly only stayed the one night.
Unless you want an early check-in, moving your reservation back a day (with the second night as a mattress run) is the much more reliable option.
Check-in online really isn't going to do anything for you. Instead you should reach out to the hotel, as others have mentioned.
Hyatt's IT will probably only give you one night credit automatically, but you should be able to call and get the second night added. However, checking in at 8 a.m. is a much better idea than 8 p.m. if you want the two-night credit. In the latter case, you've clearly only stayed the one night.
Unless you want an early check-in, moving your reservation back a day (with the second night as a mattress run) is the much more reliable option.