Park Hyatt Mallorca REVIEW- MASTER THREAD
#16
Join Date: May 2009
Location: London, UK
Programs: BA Silver, Hyatt Globalist
Posts: 450
I see a mention of cash and points bookings above - has anyone had much luck with finding availability for this? I just tried a dozen random dates in the next 6 months for one night stays (after trying the dates I actually wanted), and every single night showed points availability, but none showed cash and points.
#18
#20
Join Date: Jan 2011
Posts: 7
I see a mention of cash and points bookings above - has anyone had much luck with finding availability for this? I just tried a dozen random dates in the next 6 months for one night stays (after trying the dates I actually wanted), and every single night showed points availability, but none showed cash and points.
#21
Join Date: May 2009
Location: London, UK
Programs: BA Silver, Hyatt Globalist
Posts: 450
Any advice on car hire from those that have already stayed? We started nosing around and it sounds like PMI car rental agencies are full of scams, including some of the major international brands, so we're not sure who to trust. If anyone had a good or bad experience, it would be very helpful, since it sounds like a car is a must-have at this property.
#22
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,350
Any advice on car hire from those that have already stayed? We started nosing around and it sounds like PMI car rental agencies are full of scams, including some of the major international brands, so we're not sure who to trust. If anyone had a good or bad experience, it would be very helpful, since it sounds like a car is a must-have at this property.
#23
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 607
ok
we rented from OK with a gorgous rate. Got a brand new Nissan Quashkai despite booking golf class. pick up was smooth, today drop off. we drove a lot, and should get money for gas. cant see right now, where a problem should come up.
The usual selling process at picking up was there of course.
The usual selling process at picking up was there of course.
#24
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 607
Update: Drop off was smooth also, but beware of long lines all over... Mallorca is overrun this year
Got money for the gas tank back and easy drop off.
If you get a good rate, go for it.
Btw, our rate was 21 Euro/day.
Got money for the gas tank back and easy drop off.
If you get a good rate, go for it.
Btw, our rate was 21 Euro/day.
#26
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 607
no. get your paperwork together , make fotos before and after and get your papers after drop off right. About other "special deals" at pick up.... salestime....
#27
Join Date: May 2009
Location: London, UK
Programs: BA Silver, Hyatt Globalist
Posts: 450
thanks for the advice, it's all very helpful. We've got a booking with Alamo, since they're recommended by Guardian/Which magazine as transparent about fuel charges, although I've also been reading about long queues.
Vanrell comes up a lot over on TripAdvisor forums as a good local alternative-- clear about no fuel scam, and on a different floor of the garage, so no queues. Anyone with experience of them? I could get an automatic for the same price as a manual with Alamo, which might be useful on mountainous roads.
(and just say if I should move this to the Spain forum, I had a look but there doesn't seem to be much activity lately)
Vanrell comes up a lot over on TripAdvisor forums as a good local alternative-- clear about no fuel scam, and on a different floor of the garage, so no queues. Anyone with experience of them? I could get an automatic for the same price as a manual with Alamo, which might be useful on mountainous roads.
(and just say if I should move this to the Spain forum, I had a look but there doesn't seem to be much activity lately)
#29
First impression is WOW. What a view and property.
Im lazy so I used a cab - and have had the hotel arrange a day rental here. Cost was about 90 Euro each way and took an hour.
Overall great hotel.. Brand new so the rooms are perfect.
Few service issues here and there .. Check in took far too long (about 45 minutes). Food is just okay at Asia. Trying TAPA tonight. Bell boys are nice and go drop you off at the beach (5min) if you request.
One item that is lacking is Diamond Recognition. Outside of late checkout nothing was offered (offered us pralines as a amenity). Also was not upgraded to best available room just a single cat bump from booked room.
It would be great if they let you take room service breakfast and or offered a cocktail / wine hour.
I have a suite booked for the remainder of stay so I will see how the suites are!
Im lazy so I used a cab - and have had the hotel arrange a day rental here. Cost was about 90 Euro each way and took an hour.
Overall great hotel.. Brand new so the rooms are perfect.
Few service issues here and there .. Check in took far too long (about 45 minutes). Food is just okay at Asia. Trying TAPA tonight. Bell boys are nice and go drop you off at the beach (5min) if you request.
One item that is lacking is Diamond Recognition. Outside of late checkout nothing was offered (offered us pralines as a amenity). Also was not upgraded to best available room just a single cat bump from booked room.
It would be great if they let you take room service breakfast and or offered a cocktail / wine hour.
I have a suite booked for the remainder of stay so I will see how the suites are!
#30
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 1,999
First impression is WOW. What a view and property.
Few service issues here and there .. Check in took far too long (about 45 minutes). Food is just okay at Asia. Trying TAPA tonight. Bell boys are nice and go drop you off at the beach (5min) if you request.
One item that is lacking is Diamond Recognition. Outside of late checkout nothing was offered (offered us pralines as a amenity). Also was not upgraded to best available room just a single cat bump from booked room.
It would be great if they let you take room service breakfast and or offered a cocktail / wine hour.
Few service issues here and there .. Check in took far too long (about 45 minutes). Food is just okay at Asia. Trying TAPA tonight. Bell boys are nice and go drop you off at the beach (5min) if you request.
One item that is lacking is Diamond Recognition. Outside of late checkout nothing was offered (offered us pralines as a amenity). Also was not upgraded to best available room just a single cat bump from booked room.
It would be great if they let you take room service breakfast and or offered a cocktail / wine hour.
Rooms are nice, great view, very good size, nice toiletries (Bottega Veneta). Service at breakfast has been hit or miss and room service only ok. However, great personal service today when we had a medical issue. Staff at reception could not do enough to help and the spa was also wonderful, very flexible.
As a couple looking for a quiet weekend away, there are a few too many noisy children. At times it has been too loud to sit outside on the balcony and it is intrusive at breakfast - it would be great if the hotel had an informal separation between families and couples.
I could not recommend paying full price here at present - the service is not really up to Park Hyatt standards. However, on cash and points it is a steal and I am sure that confidence will grow and by next year, the small issues will be ironed out. In our opinion, this has the opportunity to become the flagship European Hyatt.