Category 2 Billion Hotel (website oops humor)
#5
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Oops or rip-off? Double your points rate at GH Berlin
Thank you for this great thread, SFOPhD!
By chance I have seen another example where their IT respectively calculation doesn't work properly.
Quoted a stay at the GH Berlin. A weekend stay at the hotel is very expensive compared to the competitors with similar service level.
But the Double your points rate beats it all.
The "Standard Rate" climbs from 219 Euro to 285 Euro just for the option "Double your points".
The "rate rules" are as follows:
"
Rate Rules
EXCLUSIVE OFFER for Hyatt Gold Passport members to book on Hyatt.com.
Earn double Hyatt Gold Passport points on your room rate and eligible incidental charges when paying the Double Your Points rate.
Must be a Hyatt Gold Passport Member and request points for the stay.
Not valid with groups/conventions and may not be combined with other promotional offers Complete terms and conditions available at hyatt.com/doubleyourpoints.com
Terms and Conditions
Cancellation of this reservation is subject to the hotel cancellation policy.
Cancel By 3pm 24 Hours Prior To Arrival"
So no additional service given, it's just the Double Your points option.
Maybe this is useful if you have a larger dinner charged to your room. But for a leisure traveller on a weekend the daily calculation is:
1.) The room rate for the identical room (no upgrade whatsoever) is rising by 66 Euro (+City Tax).
2.) For that 66 Euro you get double points on the rate of 219 Euro (less VAT) converted to US-Dollar * 5 = 921 "base points".
That said you get the 921 base points doubled and the additional points for the 66 Euro (approx. 269 points * 2) = 1,190 points.
Even if the dollar fluctuates against the Euro this 1,190 points seems to be too expensive. If you can by base points in increments of 1,000 for 24 USD.
http://abload.de/img/09022016oopshyattberlfysbn.png
Is this oops, rip-off or does gum miss something?
By chance I have seen another example where their IT respectively calculation doesn't work properly.
Quoted a stay at the GH Berlin. A weekend stay at the hotel is very expensive compared to the competitors with similar service level.
But the Double your points rate beats it all.
The "Standard Rate" climbs from 219 Euro to 285 Euro just for the option "Double your points".
The "rate rules" are as follows:
"
Rate Rules
EXCLUSIVE OFFER for Hyatt Gold Passport members to book on Hyatt.com.
Earn double Hyatt Gold Passport points on your room rate and eligible incidental charges when paying the Double Your Points rate.
Must be a Hyatt Gold Passport Member and request points for the stay.
Not valid with groups/conventions and may not be combined with other promotional offers Complete terms and conditions available at hyatt.com/doubleyourpoints.com
Terms and Conditions
Cancellation of this reservation is subject to the hotel cancellation policy.
Cancel By 3pm 24 Hours Prior To Arrival"
So no additional service given, it's just the Double Your points option.
Maybe this is useful if you have a larger dinner charged to your room. But for a leisure traveller on a weekend the daily calculation is:
1.) The room rate for the identical room (no upgrade whatsoever) is rising by 66 Euro (+City Tax).
2.) For that 66 Euro you get double points on the rate of 219 Euro (less VAT) converted to US-Dollar * 5 = 921 "base points".
That said you get the 921 base points doubled and the additional points for the 66 Euro (approx. 269 points * 2) = 1,190 points.
Even if the dollar fluctuates against the Euro this 1,190 points seems to be too expensive. If you can by base points in increments of 1,000 for 24 USD.
http://abload.de/img/09022016oopshyattberlfysbn.png
Is this oops, rip-off or does gum miss something?
#6
Join Date: Jan 2004
Location: MSP
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#7
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#9
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
Another hotel just doesn't know how to calculate.
#10
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#13
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#14
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#15
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