Diamond Suite Upgrade rules
#61
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
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#62
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
If you have some flexibility in choosing where you want to use the DSUs after loosing Diamond status, some properties offer lounge access for all suites, so you would get lounge access along with the suite.
#64
#65
Is there somewhere a list of Hyatt hotels that offer lounge access for all suites?
#66
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
#67
Join Date: Jul 2000
Location: AUH
Posts: 8,265
I would say that 90% of all Hyatts 1. outside of North America and 2. offering a lounge, will allow suite guests to use the lounge.
But you can usually check the room descriptions and it will tell you whether club access is included or not.
But you can usually check the room descriptions and it will tell you whether club access is included or not.
#68
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 591
I might have a 8 night booking coming up, what are valid options to confirm a suite upgrade?
1) Book 8 Nights and spent two DSUs?
2) Book 7+1 nights and spend two DSUs
3) Book 7 nights + 1 suite night and spend 1 DSU
Which rates are eligble?
1) Book 8 Nights and spent two DSUs?
2) Book 7+1 nights and spend two DSUs
3) Book 7 nights + 1 suite night and spend 1 DSU
Which rates are eligble?
#69
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
All rates shown on hyatt.com are eligible.
You're best bet would be to book 8 nights and try to apply a DSU for 7 nights (it's not easy these days) and hope they won't make you move. Chances are they won't.
Your next best option if you want to be certain you don't have to move is #1.
This is all very highly dependent upon the dates you're traveling and the property. If it's a resort in high season, you can pretty much forget about using the DSU.
You're best bet would be to book 8 nights and try to apply a DSU for 7 nights (it's not easy these days) and hope they won't make you move. Chances are they won't.
Your next best option if you want to be certain you don't have to move is #1.
This is all very highly dependent upon the dates you're traveling and the property. If it's a resort in high season, you can pretty much forget about using the DSU.
#70
Join Date: Oct 2014
Posts: 42
#71
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I remember reading this before and had it happen last time but I don't remember the answer. I used a DSU and right now the price shows as suite rate, not what I booked at. How long before it should be fixed? just want to verify that agent didn't screw up. I still have the award in my account too.
#72
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
I remember reading this before and had it happen last time but I don't remember the answer. I used a DSU and right now the price shows as suite rate, not what I booked at. How long before it should be fixed? just want to verify that agent didn't screw up. I still have the award in my account too.
I would give it a day or so, and just call Hyatt if not. Won't be a problem.
#74
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,454
Ran into the opposite of this. Have P&C reservation and tried to apply DSU and was told no availability. However, the agent confirmed that there was availability if I booked a cash rate. GH Berlin in case anyone is curious.
#75
Join Date: Apr 2014
Posts: 303
Not sure if this was asked or addressed elsewhere in the thread. But interested in knowing if Hyatt bookings made via the Chase Ultimate Rewards portal can be eligible for applying DSU certificates. Since technically it is the full cash rate that Hyatt is receiving presumably?