Diamond Amenity on Award Stay ??
Dec 26, 2013, 10:14 am
#1
Original Poster
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Diamond Amenity on Award Stay ??
I thought that the Diamond amenity (or points) was available to Diamond members on an award stay. Gold Passport says no. Are they correct?
Dec 26, 2013, 10:16 am
#2
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
I apologize for the misinformation. The Diamond Amenity is available for an award stay. Please DM your reservation details and I will be happy to post this for you.
Safe travels,
Nick B.
Dec 27, 2013, 3:53 am
#3
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Wow, you must have really gotten someone new to be told that by a GP rep. There have been numerous reports of hotel staff saying this, as well as reports of confusion with the points option at non-US hotels, but you would think that even the newest GP rep would know better.
Dec 27, 2013, 8:40 pm
#4
Original Poster
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Dec 27, 2013, 9:11 pm
#6
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
