Andaz Maui REVIEW - MASTER THREAD
#2386
Join Date: May 2012
Posts: 470
Here now for a quick 3 night stay. We used one of my wife's free credit card nights and two nights cash plus points with DSU. Like the poster above, we were further upgraded to ocean view suite for all three nights. Very appreciated. Breakfast is a good as ever - love the pancakes! Still find it odd that they ask if it is my first time to Maui at check in every time ... "No, this is our third stay at your property".
#2388
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
#2389
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
No, while they do make both mochi and regular (at least for waffles), and I love mochi in general (be it in udon, nimono, oden or mochi ice cream, the latter is more an L.A. thing than Japanese I'll guess as I can never find it in Japan other than cheap convenience store stuff) it wasn't mochi pancakes but the regular ones that I liked so much from the Andaz, and I wonder how they make it that I found it so unique tasting.
#2390
Join Date: May 2012
Posts: 470
Back from our weekend in Maui. Beyond the suite upgrade that I mentioned previously, a couple of other notes.
We were not charged the resort fee on our P+C nights despite the fee showing on the confirmation. I was surprised by this - maybe the policy is not to charge this on P+C (did not inquire at check out)?
Kihei option worked great as usual.
Bottom Pool temp was much warmer than I remember in Jan '15. Last year I could not spend more than 20 minutes without getting really chilled - not so this year.
Even on a three day trip, we did 3 loads of laundry (2 kids under three!)- a great perk, and free.
Occupancy seemed pretty light - pools were pretty empty and hardly ever saw anyone else in the halls. Never had to wait at breakfast.
This was a great farewell as an outgoing Diamond.
We were not charged the resort fee on our P+C nights despite the fee showing on the confirmation. I was surprised by this - maybe the policy is not to charge this on P+C (did not inquire at check out)?
Kihei option worked great as usual.
Bottom Pool temp was much warmer than I remember in Jan '15. Last year I could not spend more than 20 minutes without getting really chilled - not so this year.
Even on a three day trip, we did 3 loads of laundry (2 kids under three!)- a great perk, and free.
Occupancy seemed pretty light - pools were pretty empty and hardly ever saw anyone else in the halls. Never had to wait at breakfast.
This was a great farewell as an outgoing Diamond.
#2391
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,598
Back from our weekend in Maui. Beyond the suite upgrade that I mentioned previously, a couple of other notes.
We were not charged the resort fee on our P+C nights despite the fee showing on the confirmation. I was surprised by this - maybe the policy is not to charge this on P+C (did not inquire at check out)?
Kihei option worked great as usual.
Bottom Pool temp was much warmer than I remember in Jan '15. Last year I could not spend more than 20 minutes without getting really chilled - not so this year.
Even on a three day trip, we did 3 loads of laundry (2 kids under three!)- a great perk, and free.
Occupancy seemed pretty light - pools were pretty empty and hardly ever saw anyone else in the halls. Never had to wait at breakfast.
This was a great farewell as an outgoing Diamond.
We were not charged the resort fee on our P+C nights despite the fee showing on the confirmation. I was surprised by this - maybe the policy is not to charge this on P+C (did not inquire at check out)?
Kihei option worked great as usual.
Bottom Pool temp was much warmer than I remember in Jan '15. Last year I could not spend more than 20 minutes without getting really chilled - not so this year.
Even on a three day trip, we did 3 loads of laundry (2 kids under three!)- a great perk, and free.
Occupancy seemed pretty light - pools were pretty empty and hardly ever saw anyone else in the halls. Never had to wait at breakfast.
This was a great farewell as an outgoing Diamond.
How did you get free laundry?
#2392
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
#2393
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,598
Oh wow, that's excellent! After so many days travelling around, we'll definitely need that. I was looking into launderettes elsewhere in Maui but it looks like we won't need it!
#2395
Join Date: Sep 2013
Posts: 13
We have an upcoming stay at the Andaz Maui as a Diamond member in early March. We are attending a wedding at the Andaz. I have read several pages of this thread and have a couple of questions I was hoping to get answered.
Can someone PM me details of the Kihei option. I think I know what you are all talking about but just want to confirm.
What amenities are included in the resort fee? I just received a welcome email from concierge and the amenities are different than the ones listed on the Hyatt website. I was wondering if I have to pre-book these as someone mentioned that they were fully booked. Can someone tell me if you have tried the GoPro rental, Stand Up paddle board lessons, Outrigger or Kayak tour. What are the best amenities to include in our stay? Did they charge you for these or were they included in the resort fee?
It sounds like the Diamond breakfast option is the buffet breakfast only and you can't order off the menu. Is this correct?
I have tried to apply the DSU several times to our reservation thru the Gold Passport phone line. Each time was told that it was not possible. So I have emailed the concierge to see if they can help me. Is there another way or person to ask? As it is early March (March 2) I wonder if the new DSU expiration will be an issue.
Can someone PM me details of the Kihei option. I think I know what you are all talking about but just want to confirm.
What amenities are included in the resort fee? I just received a welcome email from concierge and the amenities are different than the ones listed on the Hyatt website. I was wondering if I have to pre-book these as someone mentioned that they were fully booked. Can someone tell me if you have tried the GoPro rental, Stand Up paddle board lessons, Outrigger or Kayak tour. What are the best amenities to include in our stay? Did they charge you for these or were they included in the resort fee?
It sounds like the Diamond breakfast option is the buffet breakfast only and you can't order off the menu. Is this correct?
I have tried to apply the DSU several times to our reservation thru the Gold Passport phone line. Each time was told that it was not possible. So I have emailed the concierge to see if they can help me. Is there another way or person to ask? As it is early March (March 2) I wonder if the new DSU expiration will be an issue.
#2396
Join Date: Sep 2005
Location: Denver
Posts: 509
Can someone PM me details of the Kihei option. I think I know what you are all talking about but just want to confirm.
We Valet'd, sorry can't help. Canyon or someone else will PM you I'm sure.
What amenities are included in the resort fee? I just received a welcome email from concierge and the amenities are different than the ones listed on the Hyatt website. I was wondering if I have to pre-book these as someone mentioned that they were fully booked. Can someone tell me if you have tried the GoPro rental, Stand Up paddle board lessons, Outrigger or Kayak tour. What are the best amenities to include in our stay? Did they charge you for these or were they included in the resort fee?
The 'amenities' included were exactly as listed on their webpage. It's a total ripoff, to be honest. SUP paddleboard rental or lessons are not included. The only thing we used was a boogey board rental for an hour one day...which essentially cost me $280 (7 days x $40) plus tax. Here is the webpage http://maui.andaz.hyatt.com/en/hotel...ee-policy.html
It sounds like the Diamond breakfast option is the buffet breakfast only and you can't order off the menu. Is this correct?
Correct, plus coffees etc.
I have tried to apply the DSU several times to our reservation thru the Gold Passport phone line. Each time was told that it was not possible. So I have emailed the concierge to see if they can help me. Is there another way or person to ask? As it is early March (March 2) I wonder if the new DSU expiration will be an issue.
Are you paying cash for the reservation? If yes, then a DSU should be applicable as long as the website is showing Poolside Suite availability for the entirety of your stay. If it's not showing that as available when you search at Hyatt.com, then you will not be able to apply a DSU, no matter who you speak to. Just keep checking back for your dates frequently, especially as it get's closer to the end of Feb.
#2398
Join Date: May 2012
Posts: 470
I have tried to apply the DSU several times to our reservation thru the Gold Passport phone line. Each time was told that it was not possible. So I have emailed the concierge to see if they can help me. Is there another way or person to ask? As it is early March (March 2) I wonder if the new DSU expiration will be an issue.
#2399
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
HGP diamond status
staying here in march, is there any current diamond status match available?
Or is hyatt credit card spending limit the only current way to get diamond without actually staying in the hotel?
TIA
Or is hyatt credit card spending limit the only current way to get diamond without actually staying in the hotel?
TIA
#2400
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
there is a status match offer for SPG plat. see the status match thread for details.
Last edited by invalyd; Feb 19, 2016 at 5:01 pm