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No More Toothpaste at Domestic Hyatts?

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No More Toothpaste at Domestic Hyatts?

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Old Aug 18, 2013, 7:20 pm
  #46  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
I'm 2/3 in the last week.
Lost Pines - no toothpaste
HR DFW - toothpaste
GH DFW - toothpaste
sam_goh is offline  
Old Aug 19, 2013, 11:46 pm
  #47  
 
Join Date: Jul 2010
Location: Houston, TX
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Posts: 289
No Toothpaste at Hyatt Regency - Mission Bay San Diego
devastor is offline  
Old Aug 20, 2013, 12:49 am
  #48  
 
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 645
No toothpaste at HR Vancouver BC
suite2suite is offline  
Old Aug 20, 2013, 9:16 am
  #49  
 
Join Date: Jul 2013
Posts: 236
toothpaste in Greenville SC HP on Friday

(I can't believe I am posting (and reading!) about this)
BobR is offline  
Old Aug 20, 2013, 9:39 am
  #50  
No longer used by Hyatt; use World of Hyatt Concierge
 
Join Date: Jul 1999
Posts: 1,628
Hello everyone!

Happy Tuesday. We will keep you all posted on the toothpaste and if any of our frequent travelers would like us to notate your account, please PM us. We will be happy to note your account.

As always, we really appreciate the feedback, and keep us posted!

Happy travels!

Dana M.
Gold Passport Concierge is offline  
Old Aug 20, 2013, 9:56 am
  #51  
 
Join Date: Jan 2005
Location: Toronto, NYC, somewhere on planet Earth
Programs: UA 1K, AA ExPlat, Hyatt Diamond, SPG Plat, Marriott Gold
Posts: 8,289
Originally Posted by QBK
Park Hyatt Toronto, checked in today: no toothpaste.

However, it's on the "For Your Convenience" list, and when I asked the concierge, a tube of Crest was immediately forthcoming.

Count me in the "Please keep the complimentary toothpaste by default!" category. It's a thoughtful, distinguishing touch that I really like. (And Aquafresh is my favorite... but it sounds like I'm in the minority there, so I'll clam up about it.)
FWIW, I cannot recall any toothpaste at PH Toronto for the last year.

I did get toothpaste in the room at the HPs in Phoenix recently.
neuron is offline  
Old Aug 20, 2013, 12:49 pm
  #52  
 
Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,778
Hyatt Has It

I'm surprised that nobody has been paying attention

You may or may not have toothpaste as part of the bathroom amenities, but Hyatt is rolling out "Hyatt Has It" as part of the new Hyatt Experience. There should be a card or "Collateral" (industry speak) that shows a list of items which you can request, borrow, or buy. Toothpaste and a toothbrush are two of the items on the list.

Have a look at this page for info:

Hyatt Has It - Hyatt Experience Page

Ok Hyatt Concierge, may I have a bonus or upgrade for helping share this ?

Last edited by Robt760; Aug 20, 2013 at 6:25 pm
Robt760 is offline  
Old Aug 20, 2013, 2:46 pm
  #53  
 
Join Date: Mar 2010
Location: IND
Programs: HH Diamond, Hyatt Diamond, SGC Gold, IHG Plat, Delta Diamond, Cont Gold, US Air Chairmans
Posts: 206
Currently at the Grand Hyatt Seattle, the toothpaste is still here. Mouthwash is not.

Was at Hyatt downtown Indy last week, no toothpaste.
JoshC is offline  
Old Aug 20, 2013, 8:29 pm
  #54  
 
Join Date: Apr 2013
Location: DFW,Texas
Programs: Southwest-Companion Pass, Hilton - Gold, Hyatt - Diamond
Posts: 95
Hyatt House in Addison = Toothpaste
rickjanak is offline  
Old Aug 21, 2013, 5:55 am
  #55  
 
Join Date: Dec 2004
Programs: Globalist, Marriott Plat, various sundry
Posts: 984
Hyatt Regency Cleveland has toothpaste (as of late last week).
gmax58 is offline  
Old Aug 21, 2013, 9:30 am
  #56  
 
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
Originally Posted by Robt760
I'm surprised that nobody has been paying attention

You may or may not have toothpaste as part of the bathroom amenities, but Hyatt is rolling out "Hyatt Has It" as part of the new Hyatt Experience. There should be a card or "Collateral" (industry speak) that shows a list of items which you can request, borrow, or buy. Toothpaste and a toothbrush are two of the items on the list.

Have a look at this page for info:

Hyatt Has It - Hyatt Experience Page

Ok Hyatt Concierge, may I have a bonus or upgrade for helping share this ?
People are paying attention; they're just not "OK" with having to call and ask for something that used to be provided daily in the room.

Thus far this week:
HR Santa Clara (no - again).
HP San Jose (yes).
HR SFO (no - again).
austin_modern is offline  
Old Aug 21, 2013, 3:45 pm
  #57  
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Join Date: Jan 2010
Location: Calgary, Alberta
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Posts: 18,686
Checked in last night at Hyatt Regency Maui and no toothpaste.

Actually quite dissapointed but ill survive.

Btw great resort with awesome pools for the kids.
Ancien Maestro is offline  
Old Aug 21, 2013, 4:18 pm
  #58  
 
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
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Wirelessly posted (iPhone 5: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_4 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B350 Safari/8536.25)

HR Capitol Hill in DC didn't have the toothpaste in the room this week but 2 were brought promptly when requested. I/we actually like the one available right now to the point that we switched to using the same at home.
todorovic is offline  
Old Aug 21, 2013, 5:39 pm
  #59  
Original Member
 
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
Originally Posted by Robt760
I'm surprised that nobody has been paying attention
I don't see toothpaste on the list.
You may or may not have toothpaste as part of the bathroom amenities, but Hyatt is rolling out "Hyatt Has It" as part of the new Hyatt Experience. There should be a card or "Collateral" (industry speak) that shows a list of items which you can request, borrow, or buy. Toothpaste and a toothbrush are two of the items on the list.

Have a look at this page for info:

Hyatt Has It - Hyatt Experience Page

Ok Hyatt Concierge, may I have a bonus or upgrade for helping share this ?

Last edited by mmgm; Aug 21, 2013 at 5:40 pm Reason: misplaced reply
mmgm is offline  
Old Aug 22, 2013, 1:07 am
  #60  
 
Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,778
Originally Posted by Robt760
I'm surprised that nobody has been paying attention

You may or may not have toothpaste as part of the bathroom amenities, but Hyatt is rolling out "Hyatt Has It" as part of the new Hyatt Experience. There should be a card or "Collateral" (industry speak) that shows a list of items which you can request, borrow, or buy. Toothpaste and a toothbrush are two of the items on the list.

Have a look at this page for info:

Hyatt Has It - Hyatt Experience Page

Ok Hyatt Concierge, may I have a bonus or upgrade for helping share this ?

Ooops, I wasn't paying attention. The web site does not show toothbrush/toothpaste, but the in room collateral (Card on the desk by the TV/Phone) does show it.
Robt760 is offline  


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