How to book a suite?
Aug 1, 2013, 9:03 pm
#1
Original Poster
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
How to book a suite?
I'm trying to force the reservation system to display a suite but it wont show anything but Doubles and King Rooms.
Hyatt Scottsdale, has suites available, the advance purchase has them available but they won't display as daily rates.
I've tried to add 2 Adults, 4 Adults, 2 Adults 3 Kids but only Kings and doubles.
I've had this happen in the past, is my only solution to call?
Hyatt Scottsdale, has suites available, the advance purchase has them available but they won't display as daily rates.
I've tried to add 2 Adults, 4 Adults, 2 Adults 3 Kids but only Kings and doubles.
I've had this happen in the past, is my only solution to call?
Aug 2, 2013, 7:22 am
#2
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
I'm trying to force the reservation system to display a suite but it wont show anything but Doubles and King Rooms.
Hyatt Scottsdale, has suites available, the advance purchase has them available but they won't display as daily rates.
I've tried to add 2 Adults, 4 Adults, 2 Adults 3 Kids but only Kings and doubles.
I've had this happen in the past, is my only solution to call?
Hyatt Scottsdale, has suites available, the advance purchase has them available but they won't display as daily rates.
I've tried to add 2 Adults, 4 Adults, 2 Adults 3 Kids but only Kings and doubles.
I've had this happen in the past, is my only solution to call?
Feel free to call our reservation office, or PM us. We are always happy to assist.
Sincerely,
Nick B.
Aug 3, 2013, 11:33 pm
#3
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Hmmm. I had the same issue with the Hyatt Scottsdale (great hotel; wife loves it) earlier today. I was booking a room for tomorrow night and decided to call the Diamond line after not seeing any suites available (I have a couple of suite upgrade certs to burn). The person on the Diamond line said that there were suites available - they didn't show up under any rate. The reservations agent called the hotel and had no problem confirming me into a Palm suite. They must be pretty empty; I got an outrageously low rate.
I'll chalk the lack of suites listed on the web to another Hyatt IT issue. The reservations agent needed to take a credit card number from me today because the one on file was expired. While giving her my credit card info, I looked up the one listed in my profile - it's NOT expired. Hyatt IT is terrible.
I'll chalk the lack of suites listed on the web to another Hyatt IT issue. The reservations agent needed to take a credit card number from me today because the one on file was expired. While giving her my credit card info, I looked up the one listed in my profile - it's NOT expired. Hyatt IT is terrible.