Some experiences as a diamond
#16
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
Posts: 1,759
Huh? Are you saying that in the USA, you would be charged for the third person occupying the room but not explicitly the rollaway? Or that extra people would just be free, regardless of the beds, sheets, etc. being used? IMO there should be a rollaway charge and there should be a charge for additional people as either way it adds to the hotel's costs.
#17
Join Date: Feb 2009
Location: United Kingdom
Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum
Posts: 1,219
Surely it makes more sense to waive the fee for the rollaway bed than risk losing out on the whole reservation, which could have happened in the OP's case.
#18
Original Poster
Join Date: Apr 2007
Programs: qantas platinum (OWE), hyatt platinum, hertz gold
Posts: 205
I had no idea I would spark this controversy
My original post was simply meant as a kudos to Hyatt. I agree on the 2 people 3 people argument. It does seem that in all 3 stays (now in Da Nang) the fee has been waived. On check-in today I was asked if there is a 3rd person. When I said no there was no discussion of a fee.
Being a diamond has brought me great pleasure on this trip and I simply wanted to express that.
Being a diamond has brought me great pleasure on this trip and I simply wanted to express that.
#19
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,155
My original post was simply meant as a kudos to Hyatt. I agree on the 2 people 3 people argument. It does seem that in all 3 stays (now in Da Nang) the fee has been waived. On check-in today I was asked if there is a 3rd person. When I said no there was no discussion of a fee.
Being a diamond has brought me great pleasure on this trip and I simply wanted to express that.
Being a diamond has brought me great pleasure on this trip and I simply wanted to express that.
As I said earlier, I'm glad you're enjoying GP Diamond. I certainly have.