does Hyatt discount 2nd room for kids?
#16
Join Date: Jan 2008
Posts: 3,556
What I meant was, I see no valid reason to offer a price this way to a family booking two rooms for 2 adults and 2 kids, but not to someone like me, who for example is doing the travel planning for family and/or friends and books 3 rooms for 6 adults, or 2 rooms for 4 adults (both of which I have done many many times and always involve a room for me). I bring the business to whatever hotel I choose, since I am making the decision. To me it is no different than someone with two kids...we both take two rooms. If I asked for a discount on the second room, I would get laughed at...hell, asking for Diamond benefits to be extended to the second room is rough enough. I am still bringing business that would be taken elsewhere etc. If I could just get a stay/room credit for all rooms that I pay for, that would be enough reward to me for bringing all that revenue to the chain (Hyatt in this case).
#17
Join Date: Jan 2009
Location: BKK
Posts: 6,741
What I meant was, I see no valid reason to offer a price this way to a family booking two rooms for 2 adults and 2 kids, but not to someone like me, who for example is doing the travel planning for family and/or friends and books 3 rooms for 6 adults, or 2 rooms for 4 adults (both of which I have done many many times and always involve a room for me). I bring the business to whatever hotel I choose, since I am making the decision. To me it is no different than someone with two kids...we both take two rooms. If I asked for a discount on the second room, I would get laughed at...hell, asking for Diamond benefits to be extended to the second room is rough enough. I am still bringing business that would be taken elsewhere etc. If I could just get a stay/room credit for all rooms that I pay for, that would be enough reward to me for bringing all that revenue to the chain (Hyatt in this case).
If you need to book multiple rooms at a property it may be possible to negotiate a bit, but the reasons for not offering a published multi-room discount are quite obvious.
#18
Join Date: Jan 2008
Posts: 3,556
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.4; en-us; DROID RAZR 4G Build/6.7.2-180_DHD-16_M4-31) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
#19
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,904
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.4; en-us; DROID RAZR 4G Build/6.7.2-180_DHD-16_M4-31) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
If on the other hand I have to book accommodations for four adults I have to book two room - it's not optional.
#20
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.4; en-us; DROID RAZR 4G Build/6.7.2-180_DHD-16_M4-31) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
I understand and agree with all of that. I just simply don't see discounting to families being any more intelligent or viable than any other multi-room discount.
Hotels and other travel industry providers offer their products at different prices to different customer segments to increase revenue while minimizing deadweight loss. For this to work efficiently price fences (eligibility requirements for discounts) are put in place.
Because families traveling for leisure tend to be more price sensitive than business travelers, a discount like this offers families booking multiple rooms more enticing rates. Business travelers and other segments of customers that are generally less price sensitive will continue to pay higer rates because they do not meet the requirements for the discount.
Price discrimination is also the reason that discounts like these are not widely advertised. Even within the same customer segment, some families that are less price sensitive will simply book two rooms at a higher rate, while others who are more price sensitive will dig and find discounts like this on the website (even though I knew about this offer I had to search quite a bit to find it on Hyatt's website).
#21
Join Date: Mar 2006
Location: Melbourne
Programs: QF PL (OW Emerald) Lifetime Gold; HGP Explorist; SPG Gold; HH Diamond
Posts: 198
The only requirement from the properties was that there be no one in the second room over the age of 12.
#22
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,334
I hope these are connecting room. Otherwise it sounds unsafe for kids.
#23
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,904
now that i think of it - iirc the rate was even combinable with award nights (one room on award second on 50% off bar)..
#24
Join Date: May 2009
Posts: 174
#25
Join Date: Mar 2006
Location: Melbourne
Programs: QF PL (OW Emerald) Lifetime Gold; HGP Explorist; SPG Gold; HH Diamond
Posts: 198
And yes (to the earlier poster), of course the rooms are interconnecting !!!
#26
Join Date: Jan 2010
Location: N.Wales, UK
Posts: 933
Apologies for revisiting this old thread.
Is this discount available at any stage? I.e. I would book one room as a diamond, check in, see what they give me and if it's sufficient for the family fine. If not, pop down to reception and arrange for a second room at 50% daily rate.
Is this discount available at any stage? I.e. I would book one room as a diamond, check in, see what they give me and if it's sufficient for the family fine. If not, pop down to reception and arrange for a second room at 50% daily rate.
#27
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,904
Apologies for revisiting this old thread.
Is this discount available at any stage? I.e. I would book one room as a diamond, check in, see what they give me and if it's sufficient for the family fine. If not, pop down to reception and arrange for a second room at 50% daily rate.
Is this discount available at any stage? I.e. I would book one room as a diamond, check in, see what they give me and if it's sufficient for the family fine. If not, pop down to reception and arrange for a second room at 50% daily rate.
As a diamond i would check with hotel in advance if they can confirm smth bigger (although IME reaching hotels in US is harder than in Asia or Europe).
#28
Join Date: Jun 2004
Location: DCA
Posts: 888
I've seen this (and done this) with Hyatt infrequently and Marriott frequently as a "battlefield situation." It typically begins with me trying to check in while my wife attempts to corral our young kids that are hopped up after sitting on a plane for a few hours. The front desk agent says, "sir, perhaps you would like to have a second room - adjoining - for 50% of the rate you paid for the first room." My answer - 4 out of 4 times in the last year - "congrats on the upsell - done deal."
#29
any recent news on this front? Looking perhaps to spend a short break in DC; thinking about the PH. Debating between two rooms or booking a suite via the jetsetter route.... Can I use a virtuoso rate for the first room?
Thanks
FDW
Thanks
FDW
#30
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Hyatt offers a Family Plan. If available, the second connecting room can be up to 50% off. If you would like me to check availability, please let me know via PM.
Sincerely,
Nick B.