jarusoba

Here is another question:

If there is a club lounge, can we opt to have the breakfast in the restaurant instead? Would it be up to the hotel to charge us the difference or the full amount if we opted to have breakfast in the restaurant?

I really don't like lounges, especially for breakfasts. That's why I would avoid properties with lounges if possible.

LIH Prem

-David

jarusoba

I know if there is no club lounge or if the lounge is closed, we can have breakfast in the restaurant. But if there is a club lounge and it's open, can we still have breakfast in the restaurant and get a partial credit for the breakfast bill?

baliktad

No. Credit towards a restaurant or room service breakfast is not a part of Diamond benefits.

mnmag

afaik, there is no 'partial credit' given/available if you choose to have breakfast in the restaurant and the club lounge is open. I'm not aware of exceptions being made to this policy (unless a specific property does so on their own), but perhaps someone will share their experience if this has been the case.

jarusoba

Thanks for the replies.

I have been offered breakfast in the restaurant when I asked at GH Fukuoka, and another HR in California (don't remember which). The lounge was open but I just asked them at check-in and they let me.

That's why I asked here. So I guess it really depends on the property.

baliktad

One of the biggest reasons I like the Gold Passport program over the other majors is that Hyatt consistently sets expectations at a reasonable level and then regularly exceeds them.

At Hyatt, breakfast is guaranteed in the lounge or in the restaurant. Room service isn't a published benefit, so I never go in expecting room service. But occasionally I ask if I can take my breakfast in the room instead of the restaurant, offering to pay the delivery charge separately. I recognize that this is at the property's discretion, but more often than not, my request is granted. Complimentary suite upgrades aren't a published benefit either, but I have been surprised many times by generous properties who upgrade on arrival or occasionally even pre-block a suite.

My reaction to this is one of delight. I feel much better going into a situation knowing what to expect and being surprised than hoping for an elusive perk that doesn't materialize most of the time. Contrast Hyatt's model to Starwood's, where suite upgrades are promised anytime a suite is available but individual properties flagrantly violate the terms of program by denying that suites are available/clean/for sale/exist.

As long as you keep your expectations grounded in what the actual T&C's of the program stipulate, you will rarely be disappointed, and you will have many opportunities to be pleasantly surprised.

Maui4me1

Great post baliktad!

m0hamed

The GH MEL offers a reduced rate for breakfast in the Collins Kitchen for Club Lounge guests of $22, vs $38.

TravelGuy1965

Wonderful benefit and clarification. Thank you!

MSPeconomist

If you're interested in rates including breakfast or otherwise getting a full breakfast rather than the lounge breakfast, be sure to scroll down and skim all rates when booking. At a number of hotels, I've recently noticed, when looking at AAA or AARP rates especially, that the first rates shown will be the standard discounted one for room only, but just below there will be rates for AAA/AARP/etc. including breakfast (or lounge access) for exactly the same price. The same phenomenon is happening even more often at spg.com, so there might be something a bit funny in the contracts that these organizations have negotiated with hotel chains for their members. Note that these have been USA hotels; I don't know whether the same holds at foreign locations.

jayer

48Lex is still on their own breakfast planet. $25 per person card that can be used at any meal, but is still capped at $25 at breakfast. (This seems to be news to the servers who state it covers a full entree, juice, and coffee and don't worry about it, but when it goes through accounting its being capped at $25, and the balance hits your folio). There is an assumed $4 tip being added as well, which counts against the $25. (The location is a franchise and the restaurant is outsourced, so its two iterations out of Hyatt control).

westlaker

If a Diamond member book two rooms, are the breakfasts benefits extended to all the guests in these two rooms?

Maui4me1

It was for me.

sophiegirl

I have consistently found this to be true - but both rooms are always in my name.