Hyatt Regency Valencia CA REVIEW - MASTER THREAD
Aug 8, 2016, 3:41 pm
#61
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Aug 23, 2016, 1:16 pm
#62
Join Date: Sep 2010
Location: SFO
Programs: OZ, AA, Hyatt, Marriott, SPG
Posts: 63
Aug 24, 2016, 12:32 am
#63
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
T&C are very clear, so there is no need to argue. I just write "Diamond" on the tip line and the restaurant and the FD will sort it out.
Aug 24, 2016, 9:23 am
#64
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
Annoying when the property doesn't follow the rule, but I'm not going to stiff my server. If the choice is between hotel being cheap and me being cheap, I'll let the hotel take the low road.
At properties like this one, where they don't follow the rule, that likely translates to "no tip."
Last edited by Kacee; Aug 24, 2016 at 9:35 am
Aug 24, 2016, 8:19 pm
#65
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
I think it is more likely the FDA was misinformed. It's very, very clear in the T&C. And it would be very, very easy for the server to contact Corporate to straighten it out.
Aug 25, 2016, 1:31 am
#66
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
I know it's not the right thread, but since Diamond Breakfast and Gratuity is mentioned here....
Does anyone know, if the waiters actually GET the gratuity which is included? I sometimes left cash gratuity to be sure...
Does anyone know, if the waiters actually GET the gratuity which is included? I sometimes left cash gratuity to be sure...
Aug 25, 2016, 1:39 am
#67
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
If you leave a cash tip, that's fine. Just be aware the server is likely to end up with double tips.
Feb 6, 2017, 10:05 pm
#69
Join Date: Dec 2011
Programs: WOOD PLAT, HYATT GLOB, SOUTH A-LIST+, UNITED SILVER
Posts: 167
Just experienced it first hand, but it was waived due to "Diamond" status.
This is an unwelcome change. But not shocking due to the trend of hotels and airlines to convert "free" items into additional revenue streams. At least it will be billed to room (even though it is a third party structure), so hopefully it will be waived on award stays for "Globalists" after 3/1...
This is an unwelcome change. But not shocking due to the trend of hotels and airlines to convert "free" items into additional revenue streams. At least it will be billed to room (even though it is a third party structure), so hopefully it will be waived on award stays for "Globalists" after 3/1...
Feb 6, 2017, 11:04 pm
#70
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Post #56 is from 3 Jun 16 re the parking fee... I stayed in Ocober 16 and there was no charge. The entry to the garage was open, there was no way that anybody from the hotel would have know if I'm using the garage or not.
No charge for me (I was also not asked upon check-in).
No charge for me (I was also not asked upon check-in).
Feb 7, 2017, 12:12 am
#71
Join Date: Dec 2011
Programs: WOOD PLAT, HYATT GLOB, SOUTH A-LIST+, UNITED SILVER
Posts: 167
Post #56 is from 3 Jun 16 re the parking fee... I stayed in Ocober 16 and there was no charge. The entry to the garage was open, there was no way that anybody from the hotel would have know if I'm using the garage or not.
No charge for me (I was also not asked upon check-in).
No charge for me (I was also not asked upon check-in).
It all could be a deterrent, so guess we will not know if it is enforced or not until someone on here tries to park overnight without a permit and gets towed.
Oct 13, 2017, 7:03 pm
#73
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Had a great stay here Oct 7 to 10. Booked 3 rooms, 3 nights each. We had registered 2 cars at the FD.
- parking was not charged
- free breakfast buffet for all 6 people using provided vouchers. Any type of eggs could be ordered with the waiter. As reported already in this thread, not everyone is aware that gratuity is included for Globalists as per T&C. Service was sometimes slow.
- very nice and friendly staff.
- no upgrades provided. Did check availability upon checking in, and 1st night was fully booked.
Last edited by 59Impala; Oct 28, 2019 at 12:05 am Reason: typo
Oct 27, 2019, 10:00 pm
#74
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,835
Any recent experiences here? It looks appealing but some reviews on the Hyatt website seem like it’s less than desirable. I’d like to stay here because it’s a Cat 2 as opposed to almost all other non Hyatt Place Hyatts in SoCal.
Mar 8, 2021, 12:32 pm
#75
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Completed a quick stay for wedding in area. I was given a very large suite, 2 bathrooms, large dining table, etc. Due to covid, closed hot tub, gym and restaurant only has take out options. As globalist, early check in and 4pm checkout, free self parking ($15) and free breakfast on anything on menu. ($15-$20). Only minor detail and my pet peeve, overly complicated shower faucets. Hotel is kept in good condition.