Nov 17, 2015, 8:59 am
Last edit by: UnitedConnection
Hotel Limousine/MPV: HK$1150 per trip per car (Mercedes S-320) or 6-person MPV for HKD$1400
Airport shuttle service (3rd party): ''Vigor Airport Shuttle Service Limited'' located at Arrival Hall B-01. Take shuttle to ‘’Harbour View International Hotel’’ (next door to GH). HK$140 per person per trip. This is no longer affiliated with the hotel, so tickets must be purchased directly from the vendor.
Diamond benefits as of 4 Sep 2016
- Complementary Continental Breakfast (in lounge) 7AM – 10:30AM Monday – Friday & 7AM – 11AM (Weekends & Public Holidays)
Diamond buffet breakfast also available in Grand Cafe- Complimentary Evening Cocktails - 5:30PM – 7:30PM
- All day complimentary tea, coffee, refreshments, and limited alcoholic beverages (not sure if this is in room or in lounge as lounge hours are 7AM – midnight)
- Complimentary 3 pieces laundry per day (standard service; not cumulative) for guests staying in a suite (not limited to Diamonds).
- Grand Club meeting room 1 hour/day.
Grand Hyatt Hong Kong REVIEW - MASTER THREAD
Apr 6, 2004, 11:56 pm
#65
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
Can someone tell me what the deal is with GC check-in too? I seem to have a habit of never staying in the same hotel twice....
Is there a separate desk, do I go straight up to the GC floors etc etc?
Thanks
Is there a separate desk, do I go straight up to the GC floors etc etc?
Thanks
Apr 7, 2004, 6:15 am
#66
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Are you talking about generally checking into the hotel, or going into the RC?
For general check in, I've been directed to the main desk on the ground floor.
Unlike some hotels, RC floor guest and/or top elites do not check in on the RC floor. There is a desk on the RC floor, just below the main lounge where they can help you with travel, tickets, directions, information etc. But in order to get up to the RC floor, you need a special key for the elevator which I've gotten when I check in. I've stayed here a number of times as a Diamond and while I've always been given RC access, my room is generally on a different floor.
For general check in, I've been directed to the main desk on the ground floor.
Unlike some hotels, RC floor guest and/or top elites do not check in on the RC floor. There is a desk on the RC floor, just below the main lounge where they can help you with travel, tickets, directions, information etc. But in order to get up to the RC floor, you need a special key for the elevator which I've gotten when I check in. I've stayed here a number of times as a Diamond and while I've always been given RC access, my room is generally on a different floor.
Apr 10, 2004, 2:27 pm
#68
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,087
Contents of Grand Club Letter
Breakfast - 0700-1000 (Mon-Fri) 0700-1100 (Sat, Sun, Bank Hols)
Cocktails - 1730-1930
Tea Coffee and soft drink service
Meeting Rooms in Club for 1 hour per day
DVD/VCD player on request
Opening hour 0700-midnight every day.
Cocktails - 1730-1930
Tea Coffee and soft drink service
Meeting Rooms in Club for 1 hour per day
DVD/VCD player on request
Opening hour 0700-midnight every day.
May 5, 2004, 2:40 am
#69
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
I was disappointed
Well, i'm sorry to say that the GC in Hong Kong didn't live up to my expectations....
Yes, the Club lounge is very opulent and the hotel did provide us with some very nice amentites (bottle of Champagne one night, bottle of wine another, chocolates on the last) but I feel the Grand Club is simply too big.
Service had no personal recognition (as opposed to say the Pan Pac in Singapore where all the Paciifc Floor staff know your name, drinks preference and even how you like your eggs cooked!)
Staff seemed constantly over-worked, with drinks orders being either forgotten or taking up to 20 minutes to be delivered.
Buffet was cleared away with haste - first items would be removed at 7.10pm, with everything having gone by 7.30pm.
On one morning, guests were having to queue
for a table at breakfast
OK, so the hotel was full, but IMO the point of a club floor is "a hotel within a hotel" and the Grand Hyatt failed to deliver this. Furthermore, I suspect the access policy was clearly being waived under certain circumstances - parties of 8-10 where only two were residents, and a series of irritating concessions made to what I believe was the minister for trade of a South Asian country and his delegation during their stay.
Oh, and don't accept room 2919 - it's underneath the wooden staircase that goes from the GC reception to the GC lounge & you can hear people walking up & down it!
Yes, the Club lounge is very opulent and the hotel did provide us with some very nice amentites (bottle of Champagne one night, bottle of wine another, chocolates on the last) but I feel the Grand Club is simply too big.
Service had no personal recognition (as opposed to say the Pan Pac in Singapore where all the Paciifc Floor staff know your name, drinks preference and even how you like your eggs cooked!)
Staff seemed constantly over-worked, with drinks orders being either forgotten or taking up to 20 minutes to be delivered.
Buffet was cleared away with haste - first items would be removed at 7.10pm, with everything having gone by 7.30pm.
On one morning, guests were having to queue
for a table at breakfastOK, so the hotel was full, but IMO the point of a club floor is "a hotel within a hotel" and the Grand Hyatt failed to deliver this. Furthermore, I suspect the access policy was clearly being waived under certain circumstances - parties of 8-10 where only two were residents, and a series of irritating concessions made to what I believe was the minister for trade of a South Asian country and his delegation during their stay.
Oh, and don't accept room 2919 - it's underneath the wooden staircase that goes from the GC reception to the GC lounge & you can hear people walking up & down it!
May 5, 2004, 9:22 am
#70
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,158
What's Plateau about (www.plateau.com.hk)? How does it relate to the GC?
May 5, 2004, 12:57 pm
#72
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
Plateau is the GH's new health club/spa facility, that took over 3 years to complete. It was the reason why we had to use the Dynasty Club's facilities during our stays in the past 2 years.
That said, Plateau offers health club/gym and spa facilities and services to hotel guests and private members. Also, I believe Plateau will launch some sort of "spa packages" where one can stay in a Spa Suite and dine on Spa Cuisine.....those that movie stars are known to travel the World to.....
It promises the "largest" hotel pool in HK, and excellent facilites. I believe it has opened (health facilities only, not the Spa Suites), and a Personal Trainer that I worked with in the old Marriott joined the GH and will be there when I am staying at the GH this month. I can only imagine that the GH wants the highest quality of fitness personnel as well as equipment with this new club.
That said, Plateau offers health club/gym and spa facilities and services to hotel guests and private members. Also, I believe Plateau will launch some sort of "spa packages" where one can stay in a Spa Suite and dine on Spa Cuisine.....those that movie stars are known to travel the World to.....
It promises the "largest" hotel pool in HK, and excellent facilites. I believe it has opened (health facilities only, not the Spa Suites), and a Personal Trainer that I worked with in the old Marriott joined the GH and will be there when I am staying at the GH this month. I can only imagine that the GH wants the highest quality of fitness personnel as well as equipment with this new club.
May 5, 2004, 5:30 pm
#73
Join Date: Sep 2002
Location: LAX, SIN
Posts: 474
gym, pool, and restaurant opened last month, spa facilities will open soon.
gym looks a lot like Pure in central - very upscale. cardio equipment have individual TVs with DVD players, plasma TVs on the wall, free weights are a little light
pool is largest and nicest in HK,
well worth the wait
gym looks a lot like Pure in central - very upscale. cardio equipment have individual TVs with DVD players, plasma TVs on the wall, free weights are a little light
pool is largest and nicest in HK,
well worth the wait
May 18, 2004, 7:09 am
#74
Join Date: Jun 2003
Posts: 1,950
Plateau at Grand Hyatt Hong Kong
Yes! The Plateau at Grand Hyatt Hong Kong has been completed; just received a mailing from them today. Website is also up: www.plateau.com.hk.
Facilities and rooms look awesone...can't wait to try it out. At HKD 2,600 per night introductory offer for the "basic" room, not too bad.
Now, if we could get this on an FFN...
Facilities and rooms look awesone...can't wait to try it out. At HKD 2,600 per night introductory offer for the "basic" room, not too bad.
Now, if we could get this on an FFN...
May 18, 2004, 10:03 am
#75
Join Date: Sep 2002
Posts: 1,743
Nice, but not the PH Tokyo...
Originally Posted by Fly Me To The Moon
Yes! The Plateau at Grand Hyatt Hong Kong has been completed; just received a mailing from them today. Website is also up: www.plateau.com.hk.
Facilities and rooms look awesone...can't wait to try it out. At HKD 2,600 per night introductory offer for the "basic" room, not too bad.
Now, if we could get this on an FFN...
Facilities and rooms look awesone...can't wait to try it out. At HKD 2,600 per night introductory offer for the "basic" room, not too bad.
Now, if we could get this on an FFN...