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Old Sep 9, 14, 10:03 am   -   Wikipost
FlyerTalk Forums Thread Wiki: List of all Regency / Grand Club closed - WIKI
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Last edit by: md25
DN bonus: 2500 points for lounge closure
FAQ:
• T &C: During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrιe (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
• So….
1) Denied access to open club - full breakfast in restaurant + 2500 points.
2) Temporarily closed club - doesn't matter if it’s seasonal or day of the week (e.g. closed on weekends) - full breakfast in restaurant + 2500 points.
3) No club at property (or permanently closed club) - full Breakfast in restaurant, NO 2500 points.
• It's not really a property discretion issue about the 2500 compensation points but Corporate CS will verify with the property that the RC/GC that is usually open was indeed closed on the date of the stay.
• 2500 points per stay, not night (including if you have a long stay covering 2 separate weekends)
• If closed for any part of your stay, even with breakfast vouchers, you are eligible. e.g., if closes Sunday after breakfast and reopens Monday, guests staying on a Sunday night are eligible for the 2500 points.
• Some properties are good about posting this (HR Schaumburg) while others (HR Milwaukee) are not. May require a call on the Diamond line
• The bonus (in lieu of lounge access) is a Diamond benefit so you get it regardless of how you paid (points, cash&points, My Elite rate, corporate rate, Hotwire/Priceline,etc)
• DISCLAIMER: The times (months, days, hours) of lounge closure may fluctuate. Please take what you find here and verify with the property if a closed (or open) RC/GC is important to you.

Arizona
California
Hyatt Regency Indian Wells (Grand Champions Resort) -- Each summer they typically close the RC after July 4th until about Labor day.
Hyatt Regency Century Plaza -- closed Sunday after breakfast and reopens Monday. Hence, guests staying on a Sunday night should be eligible for the 2500 points.
Hyatt Regency Huntington Beach Resort & Spa closed every year in late December to early January
Hyatt Regency Sacramento – closed Fri night and re-open Sun evening
Hyatt Regency Santa Clara -- closed on weekends
Colorado
Connecticut
Hyatt Regency Greenwich – closed on weekends
Florida
Grand Hyatt Tampa Bay – closed from Friday p.m. to Monday a.m (although may be opened for special occasions such as NFL home games)
Georgia
Grand Hyatt Atlanta in Buckhead -- closed Sunday after breakfast and reopens Monday for the evening service. Hence, guests staying on a Sunday night should be eligible for the 2500 points
Hawaii
Illinois
Hyatt Regency McCormick Place – no lounge, no bonus points
Hyatt Regency Schaumburg– closed on weekends
Indiana
Hyatt Regency Indianapolis – closed on weekends?
Kansas
Kentucky
Louisiana
Maryland
Hyatt Regency Baltimore -- closed for much of the winter months
Massachusetts
Michigan
Minnesota
Missouri
Nevada
New Jersey
New Mexico
New York
Hyatt Regency Rochester: lounge permanently closed, no bonus
Ohio
Oklahoma
Pennsylvania
Rhode Island
South Carolina
Texas
Hyatt Regency Lost Pines Resort and Spa -- close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc. so call ahead to get exact dates.
Hyatt North Dallas: lounge permanently closed, no bonus
Utah
Virginia
Hyatt Regency Reston: close Friday midday and reopens Monday morning for breakfast
Washington
Washington, DC
Wisconsin
Hyatt Regency Milwaukee – lounge closed

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Old Jan 26, 12, 9:25 am   #1
 
Join Date: Jun 2011
Location: WAS
Programs: HYATT DIAMOND, SPG Gold, Hilton Gold, Carlson Gold, DL SILVER,
Posts: 151
List of all Regency / Grand Club closed - WIKI

Hi All,

I would like to know if we can start making a list of the hotels with the Regency club lounges closed.

As you all know, Diamonds get 2500 points for the closed lounges, and the closed lounges will make the upcoming promo better.

Thanks!

-----------------------------------------------------------------

Once we get a list big enough, I will organize it by state. As said below, it is up to the individual to check with the hotel and not rely 100% on this list.

List:

- HR North Dallas & HR Greenwich - Both closed on the weekends (update saying that it might be closed for good so not entitled to 2500 points?)
- The Grand Club @ the Grand Atlanta closed Sunday night
- Hyatt Regency Santa Clara, California lounge is closed on weekends
- Grand Hyatt Tampa Bay. Lounge closed on weekends. confirmed
- Irvine - Closes Friday after breakfast and reopens Monday morning.
- Century City- Closes Sunday after breakfast and reopens Monday morning.
- GH NYC lounge is closing for renovations for the next 2 weeks (starting 1/29) - closed until 2/19/12
- Hyatt Grand Champions Indian Wells, CA- Each summer they typically close the RC after July 4th until about Labor day.
- HR Lost Pines and HR Hill Country Resort & Spa also close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc.
- HR Milwaukee's RC has for some time closed anywhere from noon to 9pm on Friday, not reopening until Monday.
- HR Baltimore - Closed for the winter months

Last edited by Napolehon; Feb 15, 12 at 8:42 am. Reason: updating
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Old Jan 26, 12, 9:35 am   #2
 
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HR North Dallas & HR Greenwich - Both closed on the weekends
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Old Jan 26, 12, 10:39 am   #3
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Thanks OP. I was thinking of posting a similar request as well.
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Old Jan 26, 12, 11:26 am   #4
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Quote:
Originally Posted by Napolehon View Post
Hi All,

I would like to know if we can start making a list of the hotels with the Regency club lounges closed.

As you all know, Diamonds get 2500 points for the closed lounges, and the closed lounges will make the upcoming promo better.

Thanks!
Feel free to do this. However, we're not going to manage this "list" since the RC/GC lounges open and close all the time (with varying schedules) and any listing that is managed will become obsolete shortly.

A bit of further clarification on the 2500 points Closed Lounge "compensation", it's only for properties with lounges that are closed temporarily (weekend, seasonal, etc. - not permanently).
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Old Jan 27, 12, 4:07 am   #5
 
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Quote:
Originally Posted by peteropny View Post
Feel free to do this. However, we're not going to manage this "list" since the RC/GC lounges open and close all the time (with varying schedules) and any listing that is managed will become obsolete shortly.
Really ? Will such a list become obsolete shortly ?

How many properties are we talking about ? It is mostly an US related issue anyway and we are talking 5-10 properties max.

Should not be too difficult to manage and is probably more appreciated than a separation of master threads for certain properties by a lot of members...

I am pretty sure that certain posters would keep it current, 2500 points in today's GPP world should not be underestimated.
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Old Jan 27, 12, 4:11 am   #6
 
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The Grand Club @ the Grand Atlanta closes Sunday after breakfast and reopens Monday for the evening service. Hence, guests staying on a Sunday night should be eligible for the 2500 points.

The opening times at this property changed a few times over the last eight years, so a quick check might be in order...
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Old Jan 27, 12, 5:27 am   #7
 
 
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Quote:
Originally Posted by Napolehon View Post
Hi All,

I would like to know if we can start making a list of the hotels with the Regency club lounges closed.

As you all know, Diamonds get 2500 points for the closed lounges, and the closed lounges will make the upcoming promo better.

Thanks!
It's a good idea. Are you volunteering to keep the list up to date? If so, use the first post in this thread to post the list, since you can edit it. If not, we'll need a volunteer and have to figure out how to make the volunteer the owner of the first post in this thread or start another thread where they keep the list up to date in the first post.

I think Hyatt Regency Santa Clara, California lounge is closed on weekends, though it's been a while since I stayed there, so we'll need confirmation.

Thanks,
David
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Old Jan 27, 12, 8:44 am   #8
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Quote:
Originally Posted by FD1971 View Post
Really ? Will such a list become obsolete shortly ?

How many properties are we talking about ? It is mostly an US related issue anyway and we are talking 5-10 properties max.

Should not be too difficult to manage and is probably more appreciated than a separation of master threads for certain properties by a lot of members...

I am pretty sure that certain posters would keep it current, 2500 points in today's GPP world should not be underestimated.
I agree that it's a US issue.

If we (the mods) managed such a list, there will be complaints as soon as one property deviates from what was the norm. So we're not going to do it, if a member wants to take it on, please do so. Otherwise, my advice is take what you find here and verify with the property if a closed (or open) RC/GC is important to you
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Old Jan 27, 12, 9:02 am   #9
 
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Quote:
Originally Posted by peteropny View Post
I agree that it's a US issue.

If we (the mods) managed such a list, there will be complaints as soon as one property deviates from what was the norm. So we're not going to do it, if a member wants to take it on, please do so. Otherwise, my advice is take what you find here and verify with the property if a closed (or open) RC/GC is important to you
I will volunteer and try to keep this list updated. this will at least give a good idea to everyone if they are closed.
It is definitely up to the individual to check with the hotel and not rely 100% on this list.
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Old Jan 27, 12, 10:42 am   #10
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Quote:
Originally Posted by LIH Prem View Post
I think Hyatt Regency Santa Clara, California lounge is closed on weekends, though it's been a while since I stayed there, so we'll need confirmation.

Thanks,
David
Yes, DN bonus and breakfast given for Fri, Sat and Sun night stays as of late last month ...
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Old Jan 27, 12, 10:43 am   #11
 
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Grand Hyatt Tampa Bay. Lounge closed on weekends.
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Old Jan 27, 12, 10:53 am   #12
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Quote:
Originally Posted by Napolehon View Post
I will volunteer and try to keep this list updated. this will at least give a good idea to everyone if they are closed.
It is definitely up to the individual to check with the hotel and not rely 100% on this list.
Thank you for volunteering!!!
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Old Jan 27, 12, 11:39 am   #13
 
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Thank you for volunteering!!!
No problem. About time I start contributing to the FT community.
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Old Jan 28, 12, 12:27 pm   #14
 
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Here's two that haven't been mentioned yet -- as always call to double-check

Irvine - Closes Friday after breakfast and reopens Monday morning.
Century City- Closes Sunday after breakfast and reopens Monday morning.
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Old Jan 28, 12, 1:09 pm   #15
 
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GH NYC lounge is closing for renovations for the next 2 weeks (starting 1/29 I believe).
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