Hyatt 48 Lex REVIEW - MASTER THREAD - LEAVING HYATT 9/1/15
Mar 26, 2015, 5:22 am
#271
Join Date: Jun 2013
Posts: 2,363
Jut stayed here for a couple of nights and returning for a third tonight. Was upgraded to a suite one of the nights that had a nice sofa bed. Gym here is starting to show its wear. The touchscreens on their cardio machines don't work very well.
Jul 2, 2015, 9:29 pm
#272
Join Date: Jan 2005
Programs: WOH (G)lobotimized, SPG Tarnished Gold
Posts: 498
I received an interesting email this morning from Hyatt Service Desk. It states that, "as of September 1st, 2015 the hotel will no longer be affiliated with Hyatt." It was signed by the property GM.
Did anyone else receive this?
Did anyone else receive this?
Jul 2, 2015, 11:26 pm
#273
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,079
Very odd.Disappointing if true.It was a nice option if one of my faves was sold out
Jul 6, 2015, 4:32 pm
#274
Join Date: Mar 2006
Location: PH
Programs: CX DM, PR PE, IHG Dia Amb, Hyatt Globalist, HHonors Diamond, Marriott Platinum
Posts: 383
Just cancelled it after their message.
Jul 6, 2015, 9:29 pm
#275
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,079
Jul 27, 2015, 11:25 am
#278
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
I just received the email this morning (have a January reservation). The email says to call 800-323-7240 if you have any questions. I called the number and it appears to be some sort of scam/spam phone number. It was totally automated. First it tried to give me a "free" medical alert bracelet. Then it tried to sell me a Restaurant.com gift card. Then it tried to get me to switch to T-Mobile. Then it tried selling me ADT home security. Then DISH Network... It was going on and on until I hung up.
Seriously, what the heck Hyatt????
Seriously, what the heck Hyatt????
Jul 27, 2015, 11:27 am
#279
Join Date: Dec 2012
Location: Chicago, IL
Posts: 349
I just received the email this morning (have a January reservation). The email says to call 800-323-7240 if you have any questions. I called the number and it appears to be some sort of scam/spam phone number. It was totally automated. First it tried to give me a "free" medical alert bracelet. Then it tried to sell me a Restaurant.com gift card. Then it tried to get me to switch to T-Mobile. Then it tried selling me ADT home security. Then DISH Network... It was going on and on until I hung up.
Seriously, what the heck Hyatt????
Seriously, what the heck Hyatt????
Jul 27, 2015, 6:35 pm
#280
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,668
Finally not coming up on Hyatt.com so I guess it's official. Wonder what happened for it to de-flag so quickly.
I'll really miss it. Lexington Brass not quite pulling it off, inconsistent housekeeping and all. It was still my favorite in NYC.
Anyone there to ask what it is morphing into?
I'll really miss it. Lexington Brass not quite pulling it off, inconsistent housekeeping and all. It was still my favorite in NYC.
Anyone there to ask what it is morphing into?
Last edited by jayer; Jul 27, 2015 at 6:42 pm
Jul 27, 2015, 6:47 pm
#281
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,157
Jul 27, 2015, 6:49 pm
#282
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
I only had one stay at 48 Lex, which I thought was decent, so I am sorry to hear that they are leaving the Hyatt family.
Hope to hear more about what prompted this.
Hope to hear more about what prompted this.
Sep 1, 2015, 7:35 pm
#283
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,668
Their Story and They Are Sticking To it
Mrs. Jayer needed to be in New York for a few days and by coincidence booked the last night 48 Lex was a Hyatt. They were telling everybody that would listen that Hyatt refused to let them upgrade and upmarket the hotel into a luxury boutique niche. So they told Hyatt goodbye and became independent.
At high noon employees flooded into the hotel and started ripping out sheets, towels, bathrobes, and toiletries and throwing them into the dumpster. Mattresses are going out over the next few weeks. (If they were just being trashed she should have grabbed a couple of monogrammed robes for souvenirs). It got so frantic they blew off late checkout and left for the airport.
She said the wonderfully unpredictable Lexington Brass was really on, and the Lexicon Lounge was never better. Sorry I had to work and not go with her. With work travel gone I have to concentrate just to retain Diamond so probably the end of the place for us, but I have memories.
At high noon employees flooded into the hotel and started ripping out sheets, towels, bathrobes, and toiletries and throwing them into the dumpster. Mattresses are going out over the next few weeks. (If they were just being trashed she should have grabbed a couple of monogrammed robes for souvenirs). It got so frantic they blew off late checkout and left for the airport.
She said the wonderfully unpredictable Lexington Brass was really on, and the Lexicon Lounge was never better. Sorry I had to work and not go with her. With work travel gone I have to concentrate just to retain Diamond so probably the end of the place for us, but I have memories.
Sep 1, 2015, 10:31 pm
#285
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,079
Mrs. Jayer needed to be in New York for a few days and by coincidence booked the last night 48 Lex was a Hyatt. They were telling everybody that would listen that Hyatt refused to let them upgrade and upmarket the hotel into a luxury boutique niche. So they told Hyatt goodbye and became independent.
At high noon employees flooded into the hotel and started ripping out sheets, towels, bathrobes, and toiletries and throwing them into the dumpster. Mattresses are going out over the next few weeks. (If they were just being trashed she should have grabbed a couple of monogrammed robes for souvenirs). It got so frantic they blew off late checkout and left for the airport.
She said the wonderfully unpredictable Lexington Brass was really on, and the Lexicon Lounge was never better. Sorry I had to work and not go with her. With work travel gone I have to concentrate just to retain Diamond so probably the end of the place for us, but I have memories.
At high noon employees flooded into the hotel and started ripping out sheets, towels, bathrobes, and toiletries and throwing them into the dumpster. Mattresses are going out over the next few weeks. (If they were just being trashed she should have grabbed a couple of monogrammed robes for souvenirs). It got so frantic they blew off late checkout and left for the airport.
She said the wonderfully unpredictable Lexington Brass was really on, and the Lexicon Lounge was never better. Sorry I had to work and not go with her. With work travel gone I have to concentrate just to retain Diamond so probably the end of the place for us, but I have memories.
While I will miss the location,accommodations and so many of their wonderful inspired team I will not miss Lexington Brass culinary wise
I liked many of the servers at Lexington Brass.... good group
Good riddance from a food point of view
I had far more bad meals there then good but when the former chefs were there they could do some really nice dishes
As for wanting to be the next Andaz or Luxury W good luck
Its was a perfectly nice hotel that is boutique like but far from luxury
Let them dream on and their rates were frequently absurd when you could have Andaz for the same $$$ amount of 500 per night or other properties to choose from.
We came because it was a Hyatt and they featured highly satisfactory recognition consistently ^ something a select few other properties could learn from
Good luck to them I hope it works out.Next!!!