Hyatt 48 Lex REVIEW - MASTER THREAD - LEAVING HYATT 9/1/15
#16
Join Date: May 2006
Location: Chicago
Programs: AA ExP, Hyatt Diamond, MR Platinum, PC Platinum, SPG Platinum, HH Gold
Posts: 498
#17
Join Date: May 2006
Location: Chicago
Programs: AA ExP, Hyatt Diamond, MR Platinum, PC Platinum, SPG Platinum, HH Gold
Posts: 498
#18
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,421
#19
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
I'm currently staying at this hotel, 4 nights.
The wine is not free. There is a lounge/den offering many of the amenities you see in a Regency Club.
Morning - Breakfast pastries,
Afternoon - snacks, cookies, brownies, selection changes daily
Evening - Cheeses, small petit fours.
Beverages - Non- alcoholic are complementary, a nice selection of wine is offered ranging from $8 - $28 a glass.
Diamond Breakfast is a continental breakfast a $13 value they subtract from your final bill if you order another item.
The hotel is modeled after a Pied-ŕ-terre ( small living units ) each room comes with a small kitchenette, (small cooking area) with a dishwasher, refrigerator and a microwave. There is a fully stocked mini bar with a nice selection of wines, beers, non-alcoholic beverages and snacks, they are not complimentary.
Rooms are on the small side but nicely designed and decorated. I was first checked into a premier king, then upgraded to a suite. The room and suite are tiny, but this is midtown NYC. If you are traveling with a companion space is going to be tight. I guess I'm spoiled with the large rooms at the Andaz. The suite is ok if you would like a separate seating area but it's small, comes with a queen bed. I will not being using my Diamond Suite Upgrade Certificates for this. I personally like the layout of the premier king, nice space for one person.
THE PLUS: Service is 5 stars, a very eager to please , go the extra mile kinda of attitude, staff is friendly, professional, very welcoming. Lexington Brass the hotel restaurant is good to very good.
THE MINUS: Gym is way too small, can only hold 2 -3 people. The cardio area is a decent size, it's the weight area I was not happy with. Closet space in the room is also tight, if your planning a long stay not much space to hang your clothes.
In the end I would return if the rates end up being lower than the Andaz. What really makes this place is the 5 star service, staff was amazing, friendly. ^^^Hyatt Lex 48 is a welcomed addition to the Hyatt Collection of hotels in the Big Apple. ( just wish the gym was bigger)
I can't wait to see the NYC Union Square Hotel due to open in 2012.
The wine is not free. There is a lounge/den offering many of the amenities you see in a Regency Club.
Morning - Breakfast pastries,
Afternoon - snacks, cookies, brownies, selection changes daily
Evening - Cheeses, small petit fours.
Beverages - Non- alcoholic are complementary, a nice selection of wine is offered ranging from $8 - $28 a glass.
Diamond Breakfast is a continental breakfast a $13 value they subtract from your final bill if you order another item.
The hotel is modeled after a Pied-ŕ-terre ( small living units ) each room comes with a small kitchenette, (small cooking area) with a dishwasher, refrigerator and a microwave. There is a fully stocked mini bar with a nice selection of wines, beers, non-alcoholic beverages and snacks, they are not complimentary.
Rooms are on the small side but nicely designed and decorated. I was first checked into a premier king, then upgraded to a suite. The room and suite are tiny, but this is midtown NYC. If you are traveling with a companion space is going to be tight. I guess I'm spoiled with the large rooms at the Andaz. The suite is ok if you would like a separate seating area but it's small, comes with a queen bed. I will not being using my Diamond Suite Upgrade Certificates for this. I personally like the layout of the premier king, nice space for one person.
THE PLUS: Service is 5 stars, a very eager to please , go the extra mile kinda of attitude, staff is friendly, professional, very welcoming. Lexington Brass the hotel restaurant is good to very good.
THE MINUS: Gym is way too small, can only hold 2 -3 people. The cardio area is a decent size, it's the weight area I was not happy with. Closet space in the room is also tight, if your planning a long stay not much space to hang your clothes.
In the end I would return if the rates end up being lower than the Andaz. What really makes this place is the 5 star service, staff was amazing, friendly. ^^^Hyatt Lex 48 is a welcomed addition to the Hyatt Collection of hotels in the Big Apple. ( just wish the gym was bigger)
I can't wait to see the NYC Union Square Hotel due to open in 2012.
Last edited by Radiant Flyer; Sep 13, 2011 at 2:02 pm
#20
Join Date: Sep 2011
Programs: Hyatt Diamond, SPG Gold, ICH Platinum, Hilton Gold
Posts: 2
Lex 48 or Andez 5th Avenue..
I have two free suite nights and have been comparing the two hotels via the website and calling Hyatt. Am very glad for the postings here and think I have decided on the Andez...although the Terrace Studio does sound attractive...well like Zacktravel would help if I had a bf to share it with, not so much fun by yourself!
Anyway thanks guys/gals for the info...Also Zack notice you are in the Chicago area too...GO BEARS!
Anyway thanks guys/gals for the info...Also Zack notice you are in the Chicago area too...GO BEARS!
#21
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I have two free suite nights and have been comparing the two hotels via the website and calling Hyatt. Am very glad for the postings here and think I have decided on the Andez...although the Terrace Studio does sound attractive...well like Zacktravel would help if I had a bf to share it with, not so much fun by yourself!
Anyway thanks guys/gals for the info...Also Zack notice you are in the Chicago area too...GO BEARS!
Anyway thanks guys/gals for the info...Also Zack notice you are in the Chicago area too...GO BEARS!
#22
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Could you further explain the breakfast situation? I don't quite understand this statement. I'm assuming it's at a restaurant on property. Diamond benefits include "Full breakfast" as per the published T&C, not continental... did you inquire about this? What options did the restaurant have? A credit of $13 seems grossly insufficient considering the NYC location and what most other Hyatt's offer (The Hyatt Regency Irvine, CA breakfast credit I had yesterday was a $20+tax/person for the buffet).
#23
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
The Diamond Breakfast is a breafast basket of pastries and breads, juice and coffee, a $13 value. If you order something else on the menu they subtract this from your bill. This is only available in the hotel restaurant, not room service. A far cry from the $50 credit at the Andaz which is also available though room service. This is a small hotel as when I ordered room service the host at the front desk delivered it. This may change since the hotel has only been open for about 2 weeks now.
Could you further explain the breakfast situation? I don't quite understand this statement. I'm assuming it's at a restaurant on property. Diamond benefits include "Full breakfast" as per the published T&C, not continental... did you inquire about this? What options did the restaurant have? A credit of $13 seems grossly insufficient considering the NYC location and what most other Hyatt's offer (The Hyatt Regency Irvine, CA breakfast credit I had yesterday was a $20+tax/person for the buffet).
#24
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Dear Hyatt Concierge-Breakfast for Diamonds limited to $13?
Thanks for the above respose.
In the master thread on this property there is a report that Diamonds are given a $13 credit towards breakfast-which will cover a small continental breakfast. This seems very meager considering the options that Diamonds are offered at other properties without Regency Clubs.
In the master thread on this property there is a report that Diamonds are given a $13 credit towards breakfast-which will cover a small continental breakfast. This seems very meager considering the options that Diamonds are offered at other properties without Regency Clubs.
#25
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,024
Wow - the Lex created a Diamond Breakfast category. I really hope this idea is contained to this Hyatt. $13 credit for a NYC hotel resturaunt is grossly insufficient. I am getting a bad feeling this will migrate outwards to other properties if this works for the Lex. I for one will not make this my Hyatt of choice in NYC just for this reason - especially for the rates they are charging.
Last edited by hotelfanatic; Sep 12, 2011 at 9:13 pm
#26
Join Date: May 2005
Location: Oklahoma City, OK,USA
Programs: DL Plat,AA Plat,UA 1Peon,SW(WN) Passing Grade
Posts: 902
Hmmmm..... this Hyatt seems to be very unsettled....is it a Hyatt Place/Summerfield done-up Manhattan-style (and Manhattan room rates)? Or was it a property picked up for overflow from HR Grand Central or Andaz 5th Av?
With the floor-to-ceiling windows, is this a converted office bldg (like the Courtyard on Third at 51st) or previously some small hotel?
Is the stylishness quotient close to the Ren57 nearby?
And the $13 breakfast allotment seems tiny.....(although I recall when the UN Plaza was Hyatt-run a glass of fresh-squeezed OJ was about $13)
With the floor-to-ceiling windows, is this a converted office bldg (like the Courtyard on Third at 51st) or previously some small hotel?
Is the stylishness quotient close to the Ren57 nearby?
And the $13 breakfast allotment seems tiny.....(although I recall when the UN Plaza was Hyatt-run a glass of fresh-squeezed OJ was about $13)
#27
Original Poster
Join Date: Mar 2008
Location: EWR
Programs: US CP, SPG Plat, Hyatt Diamond, Marriott Plat
Posts: 161
Few quick answers,
I'm not a big fan of the Ren 57 - I like this much better. It is nothing like a NY-version of a HP/SS. The rooms are definitely full service, just small. And my breakfast was an EW omelette with a big bowl of fresh berries - probably about $25 on the Lexington Brass menu - they told me since I was diamond it was complementary and they didn't even give me the check. Then again they were just figuring all of this out, as I was there on dayi 6.
BTW one of my very favorite restaurants is next door - Avra - a wonderful mediterranean spot. I haven't been there in a while but I love this place! I didn't realize this hotel was right there, and I wouldn't take my teen and her friend to such a nice restaurant but it really is great.
I'm not a big fan of the Ren 57 - I like this much better. It is nothing like a NY-version of a HP/SS. The rooms are definitely full service, just small. And my breakfast was an EW omelette with a big bowl of fresh berries - probably about $25 on the Lexington Brass menu - they told me since I was diamond it was complementary and they didn't even give me the check. Then again they were just figuring all of this out, as I was there on dayi 6.
BTW one of my very favorite restaurants is next door - Avra - a wonderful mediterranean spot. I haven't been there in a while but I love this place! I didn't realize this hotel was right there, and I wouldn't take my teen and her friend to such a nice restaurant but it really is great.
Last edited by TINPA; Sep 12, 2011 at 8:36 pm
#28
Join Date: Sep 2009
Location: San Francisco BA
Programs: UA 1k, Hyatt Explorist, SPG gold
Posts: 133
Stayed for one night last week.
I thought the hotel was a similar concept to Andaz (and not to Seattle's Olive8) but one notch lower in almost everything.
Pros;
Extremely friendly staff.
Nice clean rooms with somewhat of a large bathroom (compared to actual room).
Lexicon lounge is nicely appointed with Illy coffee, magazines, iMac and 4 or so very nice conference rooms. Did not try much of the offerings except for wine.
Cons;
No real benefits of being a diamond in this hotel.
Tiny rooms. Was upgraded to what I think was a premier King, but still was tiny.
Lower breakfast comp rates for diamonds (I was told $17 including drinks. Coffee and OJ came out to $4, so same as Radiant Flyer). You get basically the same thing if you go to the Lexicon lounge in the morning – some of the same pastries, OJ, Illy coffee).
Tiny, tiny gym.
Have to pay for wine at the Lexicon lounge – no free wine hour like the Andaz.
Butler's pantry is not free. Water is $5 (get the same Voss water at the gym for free).
For breakfast, since I had other brunch plans later on, I chose the pastries basket (which is the continental breakfast they refer to). The pastries they brought out - about 5 small ones in all were very good, but cannot see this as being a normal breakfast.
Diamond amenities are 1000 point or pastries (seems they like pastries here).
Overall, an OK hotel, but for the same money, would choose one of the other Andaz in NYC (a few days ago the rate was actually lower for Andaz 5th. Currently at Andaz 5th upgraded to an amazing suite…
PS. I would give them time to get things together.
I thought the hotel was a similar concept to Andaz (and not to Seattle's Olive8) but one notch lower in almost everything.
Pros;
Extremely friendly staff.
Nice clean rooms with somewhat of a large bathroom (compared to actual room).
Lexicon lounge is nicely appointed with Illy coffee, magazines, iMac and 4 or so very nice conference rooms. Did not try much of the offerings except for wine.
Cons;
No real benefits of being a diamond in this hotel.
Tiny rooms. Was upgraded to what I think was a premier King, but still was tiny.
Lower breakfast comp rates for diamonds (I was told $17 including drinks. Coffee and OJ came out to $4, so same as Radiant Flyer). You get basically the same thing if you go to the Lexicon lounge in the morning – some of the same pastries, OJ, Illy coffee).
Tiny, tiny gym.
Have to pay for wine at the Lexicon lounge – no free wine hour like the Andaz.
Butler's pantry is not free. Water is $5 (get the same Voss water at the gym for free).
For breakfast, since I had other brunch plans later on, I chose the pastries basket (which is the continental breakfast they refer to). The pastries they brought out - about 5 small ones in all were very good, but cannot see this as being a normal breakfast.
Diamond amenities are 1000 point or pastries (seems they like pastries here).
Overall, an OK hotel, but for the same money, would choose one of the other Andaz in NYC (a few days ago the rate was actually lower for Andaz 5th. Currently at Andaz 5th upgraded to an amazing suite…
PS. I would give them time to get things together.
#29
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
#30
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
I agree...
What I loved most about this hotel was the service, but I love the Andaz even more because of the amenities, large gym, generous Diamond Breakfast, complimentary mini bar, complimentary evening wine and the rooms are much larger. I would return if the rates end up being much lower than the Andaz. I would not waste a Diamond Suite Upgrade at this hotel. I was in a corner suite... very tiny, the same size of the Andaz Extra Large King, but with a wall dividing the sleeping area and tiny sitting area.
What I loved most about this hotel was the service, but I love the Andaz even more because of the amenities, large gym, generous Diamond Breakfast, complimentary mini bar, complimentary evening wine and the rooms are much larger. I would return if the rates end up being much lower than the Andaz. I would not waste a Diamond Suite Upgrade at this hotel. I was in a corner suite... very tiny, the same size of the Andaz Extra Large King, but with a wall dividing the sleeping area and tiny sitting area.
Last edited by peteropny; Sep 13, 2011 at 2:09 pm Reason: fixed quote