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Not Able to Make Reservations for Other People Online Anymore?

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Not Able to Make Reservations for Other People Online Anymore?

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Old Jan 20, 2016, 10:59 pm
  #1  
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Join Date: Jul 2013
Location: Mr Worldwide
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Not Able to Make Reservations for Other People Online Anymore?

Went to book a room online with points for my wife and usually I can just change the name right there on the confirmation page. Now it's greyed out "read-only".

What happened, do I have to call in now? Annoying.
bumfluff is offline  
Old Jan 20, 2016, 11:28 pm
  #2  
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It might be a way to help to prevent someone from stealing your points. When you call, are there additional security checks?
MSPeconomist is offline  
Old Jan 21, 2016, 12:22 am
  #3  
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Join Date: Jul 2013
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not sure, hate calling, but i guess i need to now.

so this not some new policy? it's only happening to me? strange
bumfluff is offline  
Old Jan 21, 2016, 8:02 am
  #4  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
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Originally Posted by bumfluff
not sure, hate calling, but i guess i need to now.

so this not some new policy? it's only happening to me? strange
I wasn't aware that you could, at least used to, be able to change the name on the award reservation. I guess learn something new everyday.

I always thought you had to call to issue an award in someone else's name.
peteropny is offline  
Old Jan 21, 2016, 8:12 am
  #5  
 
Join Date: Feb 2010
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Originally Posted by bumfluff
Went to book a room online with points for my wife and usually I can just change the name right there on the confirmation page. Now it's greyed out "read-only".

What happened, do I have to call in now? Annoying.
Not sure when this changed, but I noticed this a while back too. I can understand the change, but it does add a step to the process now.
spgplat21 is offline  


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