[HYATT NEWBIE LOUNGE] Ask Your Questions Here (flame free)
#91
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
Thanks for the kind words it is greatly appreciated
I would like to add that one of the other things I deeply respect about the Gold Passport Program is that redemption is painless.
Make your booking receive the email and forward it off to your friend, family member or colleague.
Some other programs require paper certificates and if more than one is staying in the room adds to layers of confusion when only one name is on a paper certificate.Typically its a seamless productive pleasure booking with Hyatt Gold Passport.
The good Hyatt reservation folks in Omaha are typically polite and helpful and above current industry standards of customer service.
In case you aren't aware Hyatt Gold Passport took home a number of well deserved awards this year at the first "Frequent Traveler Awards"
I will be posting about this significant accomplishment outside the Newbie Lounge.
Thank You for your support of Flyertalk and Hyatt Gold Passport ^
Cheers
I would like to add that one of the other things I deeply respect about the Gold Passport Program is that redemption is painless.
Make your booking receive the email and forward it off to your friend, family member or colleague.
Some other programs require paper certificates and if more than one is staying in the room adds to layers of confusion when only one name is on a paper certificate.Typically its a seamless productive pleasure booking with Hyatt Gold Passport.
The good Hyatt reservation folks in Omaha are typically polite and helpful and above current industry standards of customer service.
In case you aren't aware Hyatt Gold Passport took home a number of well deserved awards this year at the first "Frequent Traveler Awards"
I will be posting about this significant accomplishment outside the Newbie Lounge.
Thank You for your support of Flyertalk and Hyatt Gold Passport ^
Cheers
Last edited by 777 global mile hound; Nov 12, 2010 at 2:55 pm
#92
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 606
#93
Join Date: May 2009
Posts: 174
travelzoo rates eligible stay?
I don't know if this was ever settled. Are travelzoo rates considered eligible stays or eligible for points?
thanks!
thanks!
#94
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
Ineligible by the written terms and conditions/ rules
The rule was officially revised or finally enforced back in April of 2005 by Gold Passport.
Some stays depending on where they are booked(typically not at travelzoo.com) may earn stay credit and points.However the code word is MAY
It is something I would personally like to see Hyatt Gold Passport change as it is an eligible rate in other popular programs for example like Marriott Rewards,Starwood Preferred Guest,Hilton HHonors and select others.Thanks for the question revisited it is greatly appreciated!~
Last edited by 777 global mile hound; Nov 19, 2010 at 1:04 am
#95
Join Date: Nov 2003
Location: MKE
Programs: AA Exec Platinum, SPG Platinum / Ambassador / Lifetime Gold, Avis FIRST
Posts: 3,293
Should I get points for the $$$ I spent on incidentals during an award stay?
#96
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
Especially if its a meal or pleasure that adds to the enjoyment of your stay
Just keep in mind that points may earned on eligible spending only.Some examples of eligible spending might be in room dining and restaurant charges,phone billed to the portfolio
Ineligible charges may be parking or other such non eligible charges.When in doubt feel free to post questions here or contact the good folks at Hyatt Gold Passport customer service
Cheers
Last edited by 777 global mile hound; Nov 19, 2010 at 1:13 am
#97
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
Posts: 1,759
Absolutely!
Just keep in mind that points may earned on eligible spending only.
Some examples of eligible spending might be in room dining and restaurant charges,phone billed to the portfolio
Ineligible charges may be parking or other such non eligible charges.
When in doubt feel free to post here or contact the good folks at Hyatt Gold Passport customer service
Cheers
Just keep in mind that points may earned on eligible spending only.
Some examples of eligible spending might be in room dining and restaurant charges,phone billed to the portfolio
Ineligible charges may be parking or other such non eligible charges.
When in doubt feel free to post here or contact the good folks at Hyatt Gold Passport customer service
Cheers
Also remember to collect your diamond amenity (points or F&B) on your award stays.
#98
Join Date: Oct 2010
Programs: HH Diamond, AT elite
Posts: 3
I am a recent Hilton to Hyatt transplant. I am a Hilton Diamond and already a Hyatt Platinum after just a few weeks. Just wondering best ways to get bonus points and maximize my Hyatt stays. I'm signed up for the 10k pts/5 nights.
The thing I am not sure of, is the G1/G2/G3 bonuses I keep seeing. Can anyone clarify these for me? Also, other suggestions welcome!
I'm loving HP so far. Brought my PS3 hooked up to the 42" TV and using the free internet for some gaming but mostly Netflix :-D
Edit:
Also want to thank RichardInSF for the email format. Emailed the GM and a credit for parking was put on my cc. Thanks!!
The thing I am not sure of, is the G1/G2/G3 bonuses I keep seeing. Can anyone clarify these for me? Also, other suggestions welcome!
I'm loving HP so far. Brought my PS3 hooked up to the 42" TV and using the free internet for some gaming but mostly Netflix :-D
Edit:
Also want to thank RichardInSF for the email format. Emailed the GM and a credit for parking was put on my cc. Thanks!!
Last edited by ngredler; Nov 18, 2010 at 11:46 am
#99
Join Date: Jan 2006
Location: FAT
Programs: AA mm, Hilton Dime, Hyatt Xpl.& PC Plat, Miracle Fruit-su club
Posts: 1,694
In addition, I remember reading about a lease-operated restaurant on property that didn't award Gold Passport points - any examples, fellow ambassadors?
#100
Join Date: Aug 2006
Programs: Hyatt Diamond, SPG LT Plat, AA 3MM EXP
Posts: 397
Well I was thinking of moving my stays to Hyatt for 2011 and wanted to match my 7+ year Platinum status with SPG to Hyatt Diamond and they said no dice! They stopped doing status match last month? What's that about? I was looking forward to the Hyatt Properties but I'm not excited to earn status the hard way, since I was going to make a clean cut-over for next year. Maybe since the credit card they are being more stingy. Wasn't even offered Platinum (or whatever the 2nd tier is).
#101
Join Date: Jan 2006
Location: FAT
Programs: AA mm, Hilton Dime, Hyatt Xpl.& PC Plat, Miracle Fruit-su club
Posts: 1,694
there has been some specutation on this in the new Tier Matching thread. In summary, many feel that this will return if others keep offering matches - but to know when is anybody's guess.
#102
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
Well I was thinking of moving my stays to Hyatt for 2011 and wanted to match my 7+ year Platinum status with SPG to Hyatt Diamond and they said no dice! They stopped doing status match last month? What's that about? I was looking forward to the Hyatt Properties but I'm not excited to earn status the hard way, since I was going to make a clean cut-over for next year. Maybe since the credit card they are being more stingy. Wasn't even offered Platinum (or whatever the 2nd tier is).
My pleasure to assist with your concerns.
Effective mid September Gold Passport decided to rescind elite status matches in favor of the newly introduced elite challenges.
This is the business model that American Airlines Advantage program and a number of other carriers and programs like Hilton HHonors adapted some years ago to create a greater level of fairness for all parties. How you view this favorably or not depends whose shoes you are in
For the top tier members it means their hard earned status is being more deeply respected. For the hotel companies it creates a greater level of commitment, sincerity and engagement from the customer
Rather than just giving it away from your years of loyalty to another competing program.
There are costs associated with gifting away elite status in a program especially when there is no guarantee of a customer keeping their promise of being loyal and giving the company a return on their investment.
What I can say is Hyatt is now arguably the best elite tier in a hotel loyalty program that exists. Its benefits in the full service properties are significant. I urge you to reconsider their new offer/proposition
Its pretty fair in my book and in my own experience there has never been a better time to be top tier status with Hyatt in my 20 years associated with staying in the hotels and being a Gold Passport member
Gold Passport Elite Challenges
• Platinum status/temporary 6 nights within 60 days
• Diamond VIP status/temporary 6 nights within 60 days (must fax proof of existing status)
When fulfilling the 6 night challenge within the 60 day requirement member/guest
will receive 1000 GP bonus points and elite status for one year
Thanks for voicing your experience
I am sure many of those in and out of the community will be interested in the changes if not previously posted elsewhere
Cheers
Last edited by 777 global mile hound; Nov 19, 2010 at 12:57 am
#103
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
777 where did you hear of those challenge terms.
#104
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,846
I definitely am going to have to use more boldface in my responses. Gives a much more distinguished look! These challenge terms are new to me as well, so it would be very useful to know more details, but maybe best to start a new thread about this because it will be of interest to everybody.
#105
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
This was shared with me in conversation by Gold Passport directly however I do want to make it clear it did not come from management directly so should be reverified by whoever one speaks with in Gold Passport to be 100% certain.
I did not go follow my typical routine which is to ask for a supervisor or manager and double check
Please be aware that agent error can and does occur
So I end this disclaimer with this is/was my understanding!
Cheers 777GMH
I did not go follow my typical routine which is to ask for a supervisor or manager and double check
Please be aware that agent error can and does occur
So I end this disclaimer with this is/was my understanding!
Cheers 777GMH