[HYATT NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Aug 20, 2014, 12:22 pm
#2836
Join Date: Feb 2010
Posts: 498
You get Platinum status if you hold the Chase Hyatt Visa - comes with the card - there is an annual fee but you also get 2 free nights (award) when you meet the minimum spend (I think it is $1,000 currently). Also, if you keep the card, you get 1 free night in category 1-4 annually (not a spectacular property but some relatively decent ones - that basically offsets the annual fee of $95).
Aug 20, 2014, 7:27 pm
#2837
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
It's electronic and shows up in your account under "your awards"- To redeem you can either do it online or just call Hyatt reservations and tell them you want to use the award - should come out of the same inventory as regular awards (base entry room must be available for revenue - not applicable if it's under an elite member force of availability).
Aug 20, 2014, 8:52 pm
#2838
Join Date: Aug 2013
Location: New York, NY
Posts: 35
Quick question on "eligible stay". Suppose I'm booked one hotel for two nights, and then on the second night I also book a room at a second hotel. Does this count as two stays? I realize that it probably only counts as two nights (rather than three)
Aug 21, 2014, 7:10 am
#2839
Join Date: Feb 2010
Posts: 498
It's electronic and shows up in your account under "your awards"- To redeem you can either do it online or just call Hyatt reservations and tell them you want to use the award - should come out of the same inventory as regular awards (base entry room must be available for revenue - not applicable if it's under an elite member force of availability).
Aug 21, 2014, 7:30 am
#2840
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Generally speaking, you can only get credit for one stay/night at a time. It may work, but it's not guaranteed.
Aug 21, 2014, 8:36 am
#2841
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
I'm trying to get 4 nights around New Years eve in HK, so I'll need to book soon. I'm Hyatt newbie. Can you please verify my plan is OK?
Apply for credit card.
Book the 2 free nights standard room once I get them.
Book 2 cash & point room now.
Sign up for the Diamond challenge in Dec.
Apply the suite upgrade for the 2 C&P rooms once I get the certs.
Then I'll have 2 nights in standard room and 2 in suites (if available). And because I'll be Diamond during challenge, I'll be able to access the club floor/ free breakfast for all 4 nights. Am I right?
Also, can I check availability of C&P online? I have to transfer UR points to Hyatt before I can call to book.
TIA.
Apply for credit card.
Book the 2 free nights standard room once I get them.
Book 2 cash & point room now.
Sign up for the Diamond challenge in Dec.
Apply the suite upgrade for the 2 C&P rooms once I get the certs.
Then I'll have 2 nights in standard room and 2 in suites (if available). And because I'll be Diamond during challenge, I'll be able to access the club floor/ free breakfast for all 4 nights. Am I right?
Also, can I check availability of C&P online? I have to transfer UR points to Hyatt before I can call to book.
TIA.
Aug 21, 2014, 10:35 am
#2842
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
It is not likely it will work. In order to use free nights there needs to be a standard room available.
I would call customer service to verify that something is available for the free nights and also book the C&P if its available
You can pretty much forget about a suite upgrade as they're very hard to get and probably impossible on NYE.
I would call customer service to verify that something is available for the free nights and also book the C&P if its available
You can pretty much forget about a suite upgrade as they're very hard to get and probably impossible on NYE.
Aug 21, 2014, 11:49 am
#2843
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
It is not likely it will work. In order to use free nights there needs to be a standard room available.
I would call customer service to verify that something is available for the free nights and also book the C&P if its available
You can pretty much forget about a suite upgrade as they're very hard to get and probably impossible on NYE.
I would call customer service to verify that something is available for the free nights and also book the C&P if its available
You can pretty much forget about a suite upgrade as they're very hard to get and probably impossible on NYE.
Aug 21, 2014, 12:13 pm
#2844
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Under most situations, as a diamond, you will have access to the club. If they are extremely busy they may not give it to you. They may also not upgrade your room.
In general, on holidays such as NYE, don't count on getting diamond benefits and be surprised if you do.
I don't even try to use my benefits any time that week. If I want something I just pay for it.
In general, on holidays such as NYE, don't count on getting diamond benefits and be surprised if you do.
I don't even try to use my benefits any time that week. If I want something I just pay for it.
Aug 21, 2014, 1:02 pm
#2845
Join Date: Jan 2013
Location: Chicago
Posts: 425
Under most situations, as a diamond, you will have access to the club. If they are extremely busy they may not give it to you. They may also not upgrade your room.
In general, on holidays such as NYE, don't count on getting diamond benefits and be surprised if you do.
I don't even try to use my benefits any time that week. If I want something I just pay for it.
In general, on holidays such as NYE, don't count on getting diamond benefits and be surprised if you do.
I don't even try to use my benefits any time that week. If I want something I just pay for it.
Aug 21, 2014, 2:18 pm
#2846
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
Thanks.
Aug 21, 2014, 3:14 pm
#2847
Join Date: Apr 2005
Location: Dallas
Programs: MR LTP, Hyatt Globalist, Hilton Gold
Posts: 317
Aug 21, 2014, 5:20 pm
#2848
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Per the HGP T/Cs:
Receive exclusive access to the Regency Club or Grand Club lounge featuring complimentary continental breakfast and evening hors d’oeuvres2. Enjoy daily complimentary full breakfast in hotels without a club lounge3
2 During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
3 Daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) will be provided to the member and each registered guest in the room, maximum four (4) people. For stays at Hyatt Regency Bethesda, daily continental breakfast (tax and gratuity included) will be provided to the member and each guest registered in the room, maximum four (4) people. Breakfast is not valid for in-room dining. Benefit not valid when staying at Hyatt Place properties, Hyatt House properties, or Hyatt Residence Club resorts.
3 Daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) will be provided to the member and each registered guest in the room, maximum four (4) people. For stays at Hyatt Regency Bethesda, daily continental breakfast (tax and gratuity included) will be provided to the member and each guest registered in the room, maximum four (4) people. Breakfast is not valid for in-room dining. Benefit not valid when staying at Hyatt Place properties, Hyatt House properties, or Hyatt Residence Club resorts.
Last edited by bdemaria; Aug 21, 2014 at 5:37 pm
Aug 21, 2014, 6:26 pm
#2849
Join Date: Dec 2011
Posts: 5
I am a Hyatt newbie, and want to make sure that the following plan will work...
1) Book a 2 night stay at they Hyatt Zilara Cancun from 2/14-2/16 in a Zilara Junior Sweet (this is their standard room)
2) Sign up for the Chase Hyatt Credit card
3) Once I earn the 2 free nights, apply them to the 2/14-2/16 reservation.
I want to reserve the rooms as soon as possible, as they may fill up for Valentines Day weekend. I also want to book my flight as soon as possible, but don't want to find out that I cannot use my rewards nights after booking a non-refundable flight.
1) Book a 2 night stay at they Hyatt Zilara Cancun from 2/14-2/16 in a Zilara Junior Sweet (this is their standard room)
2) Sign up for the Chase Hyatt Credit card
3) Once I earn the 2 free nights, apply them to the 2/14-2/16 reservation.
I want to reserve the rooms as soon as possible, as they may fill up for Valentines Day weekend. I also want to book my flight as soon as possible, but don't want to find out that I cannot use my rewards nights after booking a non-refundable flight.
Aug 22, 2014, 1:13 am
#2850
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
They are not... you will always get a free breakfast. If a club is not available then it will simply be in the restaurant.