Private Line Program
Jul 12, 2013, 6:24 am
#33
Join Date: Mar 2010
Location: IND
Programs: HH Diamond, Hyatt Diamond, SGC Gold, IHG Plat, Delta Diamond, Cont Gold, US Air Chairmans
Posts: 206
It is nice that this may be an option. I have always had great luck with whomever answers the phone - albeit I do not call very often and try to do everything online that I can...
Oct 2, 2013, 8:59 pm
#34
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,783
If I make a BRG reservation, it is inappropriate or even possible, to add my PL rep's number to the booking?
If I make a reservation through the PL rep and later need to amend it (eg. add a guest or change the rate plan), can I make such changes through Hyatt reservations without the PL incurring any penalty? That is, if I make a change this way, does the PL rep still get the same reward as if I'd make the changes with him or her? (Being in Australia I'm sometimes sceptical about waiting 24 hours or sometimes more to contact my PL rep when I find a lower rate for an existing reservation, preferring to jump on the rate as soon as I see it.)
If I make a reservation through the PL rep and later need to amend it (eg. add a guest or change the rate plan), can I make such changes through Hyatt reservations without the PL incurring any penalty? That is, if I make a change this way, does the PL rep still get the same reward as if I'd make the changes with him or her? (Being in Australia I'm sometimes sceptical about waiting 24 hours or sometimes more to contact my PL rep when I find a lower rate for an existing reservation, preferring to jump on the rate as soon as I see it.)
Oct 3, 2013, 1:10 am
#35
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
If I make a BRG reservation, it is inappropriate or even possible, to add my PL rep's number to the booking?
If I make a reservation through the PL rep and later need to amend it (eg. add a guest or change the rate plan), can I make such changes through Hyatt reservations without the PL incurring any penalty? That is, if I make a change this way, does the PL rep still get the same reward as if I'd make the changes with him or her? (Being in Australia I'm sometimes sceptical about waiting 24 hours or sometimes more to contact my PL rep when I find a lower rate for an existing reservation, preferring to jump on the rate as soon as I see it.)
If I make a reservation through the PL rep and later need to amend it (eg. add a guest or change the rate plan), can I make such changes through Hyatt reservations without the PL incurring any penalty? That is, if I make a change this way, does the PL rep still get the same reward as if I'd make the changes with him or her? (Being in Australia I'm sometimes sceptical about waiting 24 hours or sometimes more to contact my PL rep when I find a lower rate for an existing reservation, preferring to jump on the rate as soon as I see it.)
I always thought BRGs were always a different kettle of fish....
Oct 3, 2013, 10:48 am
#36
Join Date: Sep 2010
Programs: Hyatt diamond
Posts: 645
So what is it? Are they or aren't they?
Oct 3, 2013, 6:14 pm
#37
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
It may not be commission but they certainly are rewarded. It may be a bonus, but when Hyatt had a Private Line Program for travel arrangers (PAs, Secretaries etc.) the offered GP Points and free nights in exchange for booking the traveller with Hyatt Hotels & Resorts.
Oct 4, 2013, 11:18 am
#38
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
That's very different from the Hyatt reservations agent receiving commissions based on their own phone sales.
Nov 12, 2014, 2:15 pm
#42
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Nov 12, 2014, 2:22 pm
#43
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
I have had a PL rep pitch me the Chase Hyatt CC, so me thinks they get a bonus for # of approved applications they funnel to Chase.
Nov 13, 2014, 4:09 am
#45
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
Looks like the private line representatives can no longer be reached directly by phone. E-Mail still works. Basically looks like they are abolishing the PL system as far as phone contact is concerned.