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The Hyatt Rewards Card from Chase (WIKI)

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Old Sep 3, 2013, 8:25 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.

There is a new version.

See this thread
:

https://www.flyertalk.com/forum/hyat...ed-2018-a.html

__________________________________________________ ___________________________







What are the benefits of the card?
  • 3 points/dollar spent at Hyatt
  • 2 points per dollar spent at restaurants, airfare, car rental
  • 1 point for all other charges
  • No foreign exchange fee
  • Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
When will I receive the sign up bonus?
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?
If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?
See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied?
This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?
No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?
No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?
No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.


Questions related to the (now expired) 2 Free Night card offer:

When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?
You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?
You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
  • Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
  • Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.

Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?
No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
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The Hyatt Rewards Card from Chase (WIKI)

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Old Jun 23, 2016, 8:15 am
  #3571  
 
Join Date: Nov 2009
Posts: 33
I have two free nights from the credit card expiring in Sept. I'd like my father to stay here, I will not be joining. Anyone have experience booking the hotel under my name (the cardholder) and then adding my father as the guest? Any problems? I know Hyatt says the card-holder must be staying with the booking.
southsoccer is offline  
Old Jun 23, 2016, 11:54 am
  #3572  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Southsoccer, if you & your father share the same last name, your chances of getting away with it are better.
Brendan is offline  
Old Jun 27, 2016, 6:43 pm
  #3573  
 
Join Date: Jun 2016
Posts: 3
According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards:
Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)

I don't believe this is true anymore. I was told they stopped doing this in November 2015. Is the Concierge wrong?
woolytoesocks is offline  
Old Jun 28, 2016, 6:41 am
  #3574  
 
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,679
I am getting ready to churn this card before the 5/24 hits it. Is there a way to see when the free nights posted to my account about 2 years ago? I have my email from when I made the reservation to use the nights but the posting date of the free nights is obviously before that.
mileshound is offline  
Old Jun 28, 2016, 10:38 am
  #3575  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Mileshound, look at your expiry month, which is usually the month you first got the card. Or you can phone Chase to ask them when you first opened the account, maybe with a pretext of 'tax/ accounting records.'
Brendan is offline  
Old Jul 1, 2016, 9:43 am
  #3576  
 
Join Date: Mar 2012
Posts: 3,166
Does anyone know what room at the Park Hyatt Sydney the free night awards book into? (the free night awards one gets after opening the card and meeting the $1000 spending requirement.)
agjil is offline  
Old Jul 1, 2016, 10:14 am
  #3577  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by agjil
Does anyone know what room at the Park Hyatt Sydney the free night awards book into? (the free night awards one gets after opening the card and meeting the $1000 spending requirement.)
It would book into the same room type as you would get if you used a points booking, i.e. a standard king or queen room.
cdancer20 is offline  
Old Jul 1, 2016, 11:29 am
  #3578  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by agjil
Does anyone know what room at the Park Hyatt Sydney the free night awards book into? (the free night awards one gets after opening the card and meeting the $1000 spending requirement.)
Park King (no view) is what awards confirm into but since you will have Platinum status, it is unlikely (but certainly possible) that you'll be assigned a room in this category, you're likely to get a City/Harbor view (can see the opera house - but at an angle not dead on straight ahead).
peteropny is offline  
Old Jul 1, 2016, 2:45 pm
  #3579  
 
Join Date: Mar 2012
Posts: 3,166
Originally Posted by cdancer20
It would book into the same room type as you would get if you used a points booking, i.e. a standard king or queen room.
Originally Posted by peteropny
Park King (no view) is what awards confirm into but since you will have Platinum status, it is unlikely (but certainly possible) that you'll be assigned a room in this category, you're likely to get a City/Harbor view (can see the opera house - but at an angle not dead on straight ahead).
Thanks for the replies.
I actually have diamond status so I'm crossing my fingers for an upgrade into a room with a better view (the opera house view room would be perfect), but I was just curious if the free night awards book into better rooms other than the standard rooms straight up.
agjil is offline  
Old Jul 1, 2016, 7:26 pm
  #3580  
 
Join Date: Apr 2012
Posts: 4
Advance Book

May have answered before, but can I book advance stay using annual certificate beyond it's expiry date? i.e. annual certificate is expiring in August. but can I use it to book a stay in December, today? One of the comment on travel blog said he was able to do so.
samjay is offline  
Old Jul 1, 2016, 9:35 pm
  #3581  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by agjil
Does anyone know what room at the Park Hyatt Sydney the free night awards book into? (the free night awards one gets after opening the card and meeting the $1000 spending requirement.)
Originally Posted by cdancer20
It would book into the same room type as you would get if you used a points booking, i.e. a standard king or queen room.
Originally Posted by peteropny
Park King (no view) is what awards confirm into but since you will have Platinum status, it is unlikely (but certainly possible) that you'll be assigned a room in this category, you're likely to get a City/Harbor view (can see the opera house - but at an angle not dead on straight ahead).
Originally Posted by agjil
Thanks for the replies.
I actually have diamond status so I'm crossing my fingers for an upgrade into a room with a better view (the opera house view room would be perfect), but I was just curious if the free night awards book into better rooms other than the standard rooms straight up.
It depends on availability which of course very much depending on seasons. We booked our June stays in January and the City Harbor View rooms were available together with the "park view" room. Frankly we are quite disappointed on the room which has plenty design flaws. We could not believe after closing down the hotel2 years for the renovation and the outcome is not only ho hum but also not as nice as before renovation. We stayed there back in 2007 or 2008 and much prefer the previous room, lobby and the style as a whole. The current feel is a very residential, very homey, very understated style that makes one wonder how can it justify its room rates other than the location which might not be the best for return / frequent visitors to Sydney.
Happy is offline  
Old Jul 2, 2016, 8:52 am
  #3582  
 
Join Date: Aug 2015
Programs: Hyatt Globalist, JB Mosaic, SW AList + CP
Posts: 383
How many days to meet min spend 120???

I want to postpone my free nights as long as possible so I sm'd chase they said oct 14, when I applied June 12, and got approved a few days later after calling recon.

Is this normal.. Should I sm again to make sure??
broncophil is offline  
Old Jul 2, 2016, 9:24 am
  #3583  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by broncophil
I want to postpone my free nights as long as possible so I sm'd chase they said oct 14, when I applied June 12, and got approved a few days later after calling recon.

Is this normal.. Should I sm again to make sure??
I've had a similar experience on two recent Chase apps: online CSRs specified a deadline ~1 month beyond the 3 mos stated in offer terms. My approach has been to ask a second time, since Chase seems unlikely to deny the bonus if you relied on the written representations of 2 different CSRs.

Note: written. Relying on what a phone CSR tells you, even if the call is recorded, is a sucker bet.
beltway is offline  
Old Jul 2, 2016, 10:37 pm
  #3584  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Originally Posted by samjay
May have answered before, but can I book advance stay using annual certificate beyond it's expiry date? i.e. annual certificate is expiring in August. but can I use it to book a stay in December, today? One of the comment on travel blog said he was able to do so.
No.
peteropny is offline  
Old Jul 3, 2016, 3:01 pm
  #3585  
Suspended
 
Join Date: Nov 1999
Posts: 24,153
It seems Hyatt adds up the # of Stays/Nights you have had in the prior 12 months = If you are a Diamond due to doing a challege and since your 1st stay havent had either 25 Stays or 50 nights then although you hold a Diamond Elite Card , in regards to getting pts in lieu of using the 2 free nights, you are considered a Plat and not Diamond so you will get only 10K per cert and not 20k per
craz is offline  


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