Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ
#376
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Just wanted to add a data point about attempting to confirm a DSU after booking through Orbitz. I have some expiring Orbucks, so I decided to book a one-night stay so I wouldn't use them. It's a regular retail rate that is identical to the Hyatt site (and is actually $17 *higher* than the AAA rate I would've booked through hyatt.com). I knew I wouldn't earn points but still figured it would be a qualifying rate. Nope. Oh well. Guess it's time to just stop chasing expiring Orbucks for good.
#378
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I've never bought points but would imagine that they post quickly. Sorry could not be more specific. Perhaps someone with actual experience could chime in.
#379
Join Date: Feb 2016
Programs: Aeroplan
Posts: 21
IME, dining points don't post automatically, I've usually had to submit the receipt to GP CS for them to manually post it - the whole process could take a while.
I've never bought points but would imagine that they post quickly. Sorry could not be more specific. Perhaps someone with actual experience could chime in.
I've never bought points but would imagine that they post quickly. Sorry could not be more specific. Perhaps someone with actual experience could chime in.
In your experience, approx. how many days from the date of receipt to post, and do they backdate it? Thanks.
#380
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Thanks peteropny. I assume you scanned & emailed the receipt. Did the receipt show your GP #? (I thought if they have your GP# at the time receipt is issued, you should get the points automatically.)
In your experience, approx. how many days from the date of receipt to post, and do they backdate it? Thanks.
In your experience, approx. how many days from the date of receipt to post, and do they backdate it? Thanks.
I send the email to my Private Line Agent and it usually posts the same day - IIRC back dated to the day of the dine.
#381
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,339
Just had my toughest interaction with HGP--- ended with me coming across as a jerk and her coming across as pissed off at me. Coincidence it happens a week after losing Diamond?
Issue stemmed from a Feb 29th stay at an HR, last night as Diamond (until end of this month)--- chose points as the amenity, points didn't post. However, also had 1500 points post on the 29th for two retro-HP Diamond bonuses (seems some agents will correct the points on the stay, others will just post the points as an unspecified bonus). So when I requested my 1500 points, she referred to those points, which I explained were for the HP stays. She said she was willing to put 1,000 points in the account as a gesture of goodwill, but I wanted what I felt I deserved (1500)--- because I was offered an amenity or points at the hotel, despite my expiring Diamond, I believed I should've gotten them. She came back and told me she had adjusted my earnings from 15-30%, and posted 750 for the retro credit. I pointed out this was an HR, not a HP-- so she corrected the amount. But then some confusion ensued, and she stated she put a total of 1536 points in the account (which I somehow interpreted as inclusive of what I earned at the hotel, so less than having 1500 in addition to what I earned)--- at that point, I said "that's acceptable to me" --- and she said very curtly "have a good night". Had I realized that she had put exactly what I earned in the account, my closure would have been more like "thanks for all your help, have a good night"... but alas.
Not feeling good about the interaction in general, but I was inadvertently a jerk, so her response was reasonable.
Issue stemmed from a Feb 29th stay at an HR, last night as Diamond (until end of this month)--- chose points as the amenity, points didn't post. However, also had 1500 points post on the 29th for two retro-HP Diamond bonuses (seems some agents will correct the points on the stay, others will just post the points as an unspecified bonus). So when I requested my 1500 points, she referred to those points, which I explained were for the HP stays. She said she was willing to put 1,000 points in the account as a gesture of goodwill, but I wanted what I felt I deserved (1500)--- because I was offered an amenity or points at the hotel, despite my expiring Diamond, I believed I should've gotten them. She came back and told me she had adjusted my earnings from 15-30%, and posted 750 for the retro credit. I pointed out this was an HR, not a HP-- so she corrected the amount. But then some confusion ensued, and she stated she put a total of 1536 points in the account (which I somehow interpreted as inclusive of what I earned at the hotel, so less than having 1500 in addition to what I earned)--- at that point, I said "that's acceptable to me" --- and she said very curtly "have a good night". Had I realized that she had put exactly what I earned in the account, my closure would have been more like "thanks for all your help, have a good night"... but alas.
Not feeling good about the interaction in general, but I was inadvertently a jerk, so her response was reasonable.
#382
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
IME, dining points don't post automatically, I've usually had to submit the receipt to GP CS for them to manually post it - the whole process could take a while.
I've never bought points but would imagine that they post quickly. Sorry could not be more specific. Perhaps someone with actual experience could chime in.
I've never bought points but would imagine that they post quickly. Sorry could not be more specific. Perhaps someone with actual experience could chime in.
#383
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,560
Does anyone have experience, how long it takes for the 500 AVIS points to be credited on GP?
I presume my question is not covered here in this thread, as the entries I saw were related to the former 300 points which were credited when checking in to a Hyatt. These are related to the points I get when using the Hyatt AWD.
Thanks.
I presume my question is not covered here in this thread, as the entries I saw were related to the former 300 points which were credited when checking in to a Hyatt. These are related to the points I get when using the Hyatt AWD.
Thanks.
#384
Join Date: Sep 2015
Posts: 151
Random question. I already have a reservation booked with Hyatt (actually need to call since I forgot which card I used to book it - and there's no record of it mentioned anywhere...smh) - But if I got a gift card, can I use that first to pay the final bill and charge the rest to the credit card - - - or is that not an option?
Thanks!
Thanks!
#385
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Random question. I already have a reservation booked with Hyatt (actually need to call since I forgot which card I used to book it - and there's no record of it mentioned anywhere...smh) - But if I got a gift card, can I use that first to pay the final bill and charge the rest to the credit card - - - or is that not an option?
Thanks!
Thanks!
The chard you gave them is only to guarantee the reservation so they can charge you if you don't show up. You don't have to use it to pay the bill.
#386
Join Date: Sep 2015
Posts: 151
If it's not a pre-paid rate, you can pay any way you want at checkout, including cash, credit cards, gift cards, gift checks, . . .
The chard you gave them is only to guarantee the reservation so they can charge you if you don't show up. You don't have to use it to pay the bill.
The chard you gave them is only to guarantee the reservation so they can charge you if you don't show up. You don't have to use it to pay the bill.
#387
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
#389
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
What do I need to do if I’ve achieved a higher elite level prior to my stays which were previously booked?
Hyatt’s computers attach the status at the time of reservation to the reservation record. In order to ensure that the property recognizes your upgraded status, a call to Hyatt CS or the property is required. For Platinum level, this is probably not necessary since the benefits for Platinums do not generally involve room allocation or upgrades. For Diamond level, this is pretty important since room assignments are often done before arrival especially for RC/GC upgrades and/or access.
Hyatt’s computers attach the status at the time of reservation to the reservation record. In order to ensure that the property recognizes your upgraded status, a call to Hyatt CS or the property is required. For Platinum level, this is probably not necessary since the benefits for Platinums do not generally involve room allocation or upgrades. For Diamond level, this is pretty important since room assignments are often done before arrival especially for RC/GC upgrades and/or access.
#390
Moderator: GLBT Travelers & Hyatt Gold Passport
Original Poster
Join Date: Jan 2000
Location: CVG
Posts: 15,300