Convert booking using GP to free nights certs
#1
Original Poster
Join Date: May 2011
Location: LAS,LAX,SEA
Programs: AA,UA/CO, SPG50, Hilton Gold
Posts: 430
Convert booking using GP to free nights certs
I have a booking using points but would like to convert this to a free nights award using the certificates/credits I earned from the Chase credit card. Is this possible?
#3
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
#4
Original Poster
Join Date: May 2011
Location: LAS,LAX,SEA
Programs: AA,UA/CO, SPG50, Hilton Gold
Posts: 430
This is precisely why I asked. If award rooms were available, I can simply cancel my booking since it is still within the cancellation period. Thanks for the response everyone. I'll give them a call and report back.
#5
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
If not successful, PM our Gold Passport Concierge staff here on Flyertalk - if it can be done, they would be able to do it.
#6
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,158
Has anyone been able to change an award reservation using points to use the free nights from the current Endless Possibilities promotion ? Similar to the OP's situation, the hotel is now sold out so I can't book a new reservation and cancel the old. I'd prefer not to bother the GP Concierge staff if this can't be done ...