So, what kind of jail time are we looking at for multiple bookings?
roadtripman,
I haven't said thank you yet. So allow me to say it. I took advantage of this offer 4 times. As a matter of fact, I just booked my last 2 nights in San Francisco. Time was running out.
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Quote:
Originally Posted by dhammer53
roadtripman,
I haven't said thank you yet. So allow me to say it. I took advantage of this offer 4 times. As a matter of fact, I just booked my last 2 nights in San Francisco. Time was running out.
I wonder who had the most bookings among us. I am certain someone hit the 50 bookings mark!
To all of you who used the coupon just once, I commend you for your (er....) honesty? You put us to shame.
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I wonder who had the most bookings among us. I am certain someone hit the 50 bookings mark!
To all of you who used the coupon just once, I commend you for your (er....) honesty? You put us to shame.
I always knew that we YEGers were a more honest bunch than our YYC neighbours, but that honesty will be put to the test if I get a PM so I can book for a 2nd time
So I clearly have learned to take advantage of these offers earlier but if there is anyone with one extra account - I would love to take advantage of this offer... I know its cutting it close... If not, I know to pounce on something like this earlier next time.
HotelClub does not honor bookings and reservations made through this promotion
Just wanted to inform you guys about the mails I have been receiving. I've been able to stay at two hotels and had four more outstanding reservations, these have been all canceled. What I do not understand is that it clearly does not state in their Terms and Conditions that multiple accounts are not allowed - why don't they honor their business, then?
Please see below for the mail they have sent. I replied to them on the 23rd when I received the first cancellation that was not initiated though me, no answer so for...
You might think - this guy has burned through his card... well, I just checked into the Peninsula Manila paying with the exact same card - I suspect that's the reason why I am not getting a response as it's a just a sorry excuse. No-one had contacted me (the card holder they refer to nor even the card issuing bank) prior to these cancellations as well - it's very bad business practice!
I understand that they gave away credit to their reservation system and we should be grateful for that - and I was til now.
However, it enrages me when people are not standing to their word - and people taking advantage of this offer have not violated any conditions that were set out by them and could have easily been modified to exclude multiple accounts which would have refrained me from booking through them.
Dear Firstname Lastname,
Thank you for using the hotel reservation service with
HotelClub.
This service is powered by HotelClub.
Booking ID: 33333333
Hotel: Hotel name
Check In: 02-Jan-09
Check Out: 03-Jan-09
We are writing to regretfully inform you that your hotel reservation has
been cancelled.
It had become necessary for us to cancel your prepaid transaction due to our
conclusion that the billing information provided could not be verified nor
confirmed. Our attempts to verify the transaction with the card holder or
the card-issuing bank were unsuccessful; therefore, we will not be able to
honor your order.
We apologise for any inconvenience.
Kind regards,
Staff name
HotelClub (ABN 85 092 445 442)
Reservations
TEL +61 2 8263 5111
FAX +61 2 9264 0429
Nvoi, I disagree. Those of us who used multiple accounts got lucky. Even though they did not say explicitly, 'Only 1 acct. per person,' IMHO it's obvious by common sense that they intended each of us to get only 1 new-member bonus each. Just like Halloween, if a kid comes to my door multiple times, perhaps changing costumes, I have the right to say, 'Sorry, U already got a treat from me. No more.'
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System won't allow me to complete my booking. Keeps instructing me to Enter my State/County/Province even though I have already done so. Any ideas?
I think their site is having a technical glitch. Was doing this with me earlier today and when I did a test booking a few hours ago it gave me a drop down box for the state/county/province info. If it doesn't provide a drop down box you'll have to call them (London) to have them manually book.
Nvoi, I disagree. Those of us who used multiple accounts got lucky. Even though they did not say explicitly, 'Only 1 acct. per person,' IMHO it's obvious by common sense that they intended each of us to get only 1 new-member bonus each. Just like Halloween, if a kid comes to my door multiple times, perhaps changing costumes, I have the right to say, 'Sorry, U already got a treat from me. No more.'
Brendan - I fully understand your logic, however something is missing in your metaphor:
It's always been the same shiny costume (well, one accessory, the email address, did change), the kid gave his best trick or treat performance (my card actually got debited, even though they claim in the mail it hasn't), it already went home with the candy (I had a confirmation and have even been in touch with HotelClub to be assured that two bookings would be possible) and you would come after the kid to collect the candy because you realized it's the same as the one before?
I didn't think so...
Additionally, I do stay with my kids, they are simply not of legal age and I could have created accounts for each of them, still the credit card would be the same...
I stick with it - when I create such a promotion, I have to follow through with it or amend but still deliver the promises i once publicly did...
It reflects very badly on HotelClub and is a poor performance of it's parent company Orbitz (I'm sure they would have went through with it - well, they wouldn't have made such T&C in the first place) who should govern their subsidies better.
Last edited by nvoi; Dec 31, 08 at 2:26 am.
Reason: typo