The Ritz-Carlton Key Biscayne Miami: $49 Suite
Sep 30, 2016, 10:58 am
#31
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,661
Did anyone else survive this?
Sep 30, 2016, 11:47 am
#32
Join Date: Mar 2013
Location: Jackson, WY
Posts: 543
LOL, nope crash & burn. Worth a shot though.
"We apologise on behalf of Booking.com and The Ritz-Carlton Key Biscayne, Miami for this error. The actual rate for The Ritz-Carlton Key Biscayne, Miami is $699 USD per night and not 99 per night as mentioned on your reservation.
The accommodation has confirmed that they would like to offer you a 30% discount off the correct rate. Per our terms and condition this is an obvious error and they are not binding."
"We apologise on behalf of Booking.com and The Ritz-Carlton Key Biscayne, Miami for this error. The actual rate for The Ritz-Carlton Key Biscayne, Miami is $699 USD per night and not 99 per night as mentioned on your reservation.
The accommodation has confirmed that they would like to offer you a 30% discount off the correct rate. Per our terms and condition this is an obvious error and they are not binding."
Oct 3, 2016, 8:28 pm
#34
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
LOL, nope crash & burn. Worth a shot though.
"We apologise on behalf of Booking.com and The Ritz-Carlton Key Biscayne, Miami for this error. The actual rate for The Ritz-Carlton Key Biscayne, Miami is $699 USD per night and not 99 per night as mentioned on your reservation.
The accommodation has confirmed that they would like to offer you a 30% discount off the correct rate. Per our terms and condition this is an obvious error and they are not binding."
"We apologise on behalf of Booking.com and The Ritz-Carlton Key Biscayne, Miami for this error. The actual rate for The Ritz-Carlton Key Biscayne, Miami is $699 USD per night and not 99 per night as mentioned on your reservation.
The accommodation has confirmed that they would like to offer you a 30% discount off the correct rate. Per our terms and condition this is an obvious error and they are not binding."
Also pretty sure this not an "obvious error".
Oct 6, 2016, 11:53 pm
#36
Join Date: Feb 2014
Programs: Hilton Diamond, Marriott Titanium, IHG Plat.
Posts: 49
That's better than the offer they gave me.
If you would like to confirm your reservation at the special rate of $209 for a Resort View Room(s) or the Suite(s) at the special discounted price of $519 mentioned on my previous email, we would kindly request that you respond no later than Monday Oct 10th, 2016 to this email or by calling us at ______.
They didn't offer to wave resort fee or any credit. The email was sent to me from the revenue manager. Go figure.
If you would like to confirm your reservation at the special rate of $209 for a Resort View Room(s) or the Suite(s) at the special discounted price of $519 mentioned on my previous email, we would kindly request that you respond no later than Monday Oct 10th, 2016 to this email or by calling us at ______.
They didn't offer to wave resort fee or any credit. The email was sent to me from the revenue manager. Go figure.
Oct 7, 2016, 7:01 am
#37
Join Date: Jan 2012
Posts: 53
That's better than the offer they gave me.
If you would like to confirm your reservation at the special rate of $209 for a Resort View Room(s) or the Suite(s) at the special discounted price of $519 mentioned on my previous email, we would kindly request that you respond no later than Monday Oct 10th, 2016 to this email or by calling us at ______.
They didn't offer to wave resort fee or any credit. The email was sent to me from the revenue manager. Go figure.
If you would like to confirm your reservation at the special rate of $209 for a Resort View Room(s) or the Suite(s) at the special discounted price of $519 mentioned on my previous email, we would kindly request that you respond no later than Monday Oct 10th, 2016 to this email or by calling us at ______.
They didn't offer to wave resort fee or any credit. The email was sent to me from the revenue manager. Go figure.
Oct 10, 2016, 6:28 pm
#38
Join Date: Jul 2015
Posts: 146
Contact the GM instead. His email is: [email protected]
Oct 17, 2016, 9:31 pm
#40
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,316
From the initial post here,it's obvious that anyone who booked it knew it was a mistake, and thus has no claim.
A class action isn't a legal claim. It's a mechanism for mass adjudication of common claims where individual adjudication of each claims would be impractical. The number of people affected here is far too low, and to the extent there are any actual damages, they'd be completely individualized, as would the facts around whether you knew it was a mistake you were trying to take advantage of.
If you are going to suggest legal action when a mistake rate isn't honored, you shouldn't book mistake rates. Is it good when they're honored? Sure, but it's not a legal requirement.
Last edited by Adam1222; Oct 17, 2016 at 9:37 pm
Nov 11, 2016, 12:50 am
#45
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,316
And what evidence of the meeting of the minds is there? I hope they print out this thread and hand it to the judge, who would summarily dismiss your case, since a reasonable customer (and you) knew or should have known this was a mistake.
A shame they probably will just default in response to your meritless case, as it is worth less than the 2 hours of attorney time it would take to pwn you.
A shame they probably will just default in response to your meritless case, as it is worth less than the 2 hours of attorney time it would take to pwn you.