Sandman Signature Vancouver Airport from £5 triple
Mar 31, 2015, 1:31 pm
#16
Join Date: Sep 2013
Location: SMF
Posts: 1,251
That's interesting, I know I haven't gotten a call yet. I find it interesting that the Vancouver Sandman would call when you have a reservation booked at the Mississauga location. Did they leave a voicemail? We'll see if somebody else gets a call as well.
Mar 31, 2015, 6:45 pm
#21
Join Date: Jun 2009
Location: YVR
Programs: UA 1K, IHG AMB, Marriott Gold
Posts: 124
Got today the email below:
Thank you for your recent Booking.com reservations at the Sandman Hotel Vancouver City Centre.
Unfortunately, we experienced a system glitch where an incorrect rate was confirmed on the third party site. For the same room type you have already reserved, we would be able to offer our Best Available Rate as follows:
Room 1
Jan 2: $119
Room 2
Jan 2: $119
We tried to reach you by phone but was unable to connect to you. At your earliest convenience, please call us at 1-800-726-3626, or email us at [email protected]. We would then be able to further assist you with this reservation.
Thank you.
Regards,
Anne Cheng | Central Reservations Lead Agent
SANDMAN HOTELS, INNS & SUITES
Central Reservations Office | 10251 St. Edwards Drive | Richmond BC | V6X 2M9
Toll Free 1 800 SANDMAN (726 3626) | Phone 604 276 1160 | Fax 604 276 1165
www.sandmanhotels.com | www.sandmansignature.com
Thank you for your recent Booking.com reservations at the Sandman Hotel Vancouver City Centre.
Unfortunately, we experienced a system glitch where an incorrect rate was confirmed on the third party site. For the same room type you have already reserved, we would be able to offer our Best Available Rate as follows:
Room 1
Jan 2: $119
Room 2
Jan 2: $119
We tried to reach you by phone but was unable to connect to you. At your earliest convenience, please call us at 1-800-726-3626, or email us at [email protected]. We would then be able to further assist you with this reservation.
Thank you.
Regards,
Anne Cheng | Central Reservations Lead Agent
SANDMAN HOTELS, INNS & SUITES
Central Reservations Office | 10251 St. Edwards Drive | Richmond BC | V6X 2M9
Toll Free 1 800 SANDMAN (726 3626) | Phone 604 276 1160 | Fax 604 276 1165
www.sandmanhotels.com | www.sandmansignature.com
Apr 2, 2015, 10:28 am
#22
Join Date: Sep 2013
Location: SMF
Posts: 1,251
Does anybody else still have their reservations intact? I have yet to receive a phone call or email and my reservations through priceline are still showing up. Both my reservations were for the Vancouver Airport location.
Apr 2, 2015, 6:12 pm
#24
Join Date: Apr 2006
Location: YYC-LAS
Programs: AC Fly-Free-Forever Winner
Posts: 246
I still have my reservations. No phone message left nor email and my booking.com reservations still intact. Maybe because my reservations are in February of 2016 and they are busy cancelling reservations that are coming up first?
Apr 2, 2015, 6:48 pm
#25
Join Date: Sep 2013
Location: SMF
Posts: 1,251
My first reservation is in about a month and is still intact. What location is yours for? I wonder if each hotel is handling it differently.
Apr 2, 2015, 8:53 pm
#26
Join Date: Jun 2009
Location: YVR
Programs: UA 1K, IHG AMB, Marriott Gold
Posts: 124
My reservations are in January and February 2016 and they cancelled all of them!
Apr 3, 2015, 12:14 pm
#28
Join Date: Sep 2013
Location: SMF
Posts: 1,251
hahaha, as if anyone here actually would need this. Its hard enough actually finding people who pay cash for flights on FT, let alone who need an installment plan to do so.
Apr 3, 2015, 12:16 pm
#29
Join Date: Sep 2013
Location: SMF
Posts: 1,251
Finally got the email saying they'd like to offer a compromised rate of only $160 CAD, and this when their own website lists the same room for those nights at $128. I guess that's one way to get people to cancel, charge them more than it would be if they had never even made a reservation!
Apr 3, 2015, 2:51 pm
#30
Join Date: Oct 2006
Posts: 1,830
Finally got the email saying they'd like to offer a compromised rate of only $160 CAD, and this when their own website lists the same room for those nights at $128. I guess that's one way to get people to cancel, charge them more than it would be if they had never even made a reservation!