Losing money on cancelled hotel mistake rates (prepaid in foreign currency)
#16
Original Poster
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
update: I was encouraged by the fact that others got their transaction losses refunded, so I tried again. Capital One did eventually refund the money I lost in the transaction and apologized for not doing it sooner.
#17
Join Date: Nov 2008
Programs: SAS *G
Posts: 458
Good to hear. Citi has never refunded me before, but I've never really stressed them about it either. Amex did without me asking. Next time it happens I will call Citibank.
#18
Join Date: Nov 2008
Programs: SAS *G
Posts: 458
That is separate issue. For this case, you see that the exact same amount in foreign currency is charged/refunded. But the amount in your card currency is different.