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Conrad Centennial Singapore {SGP}

Conrad Centennial Singapore {SGP}

Old Jul 12, 2019, 9:11 pm
  #496  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
I have 2 x 2-night stays in Oct. Booked a Deluxe Twin room for each stay. I'm Gold right now but will hit Diamond next week - that's 3 months before I'm at this Conrad.

What's the best process to follow to facilitate the best chance of an upgrade? Does this property allow digital checkin/digital key? If so, is it best not to pick a room in the app and wait until I checkin in person, and hope for an upgrade?
FlyingHighlander is offline  
Old Jul 12, 2019, 9:58 pm
  #497  
 
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 303
It’s status on check-in (or maybe day or two before) that counts. There’s no magic formula to calculate your chances of an upgrade. I did OLCI and chose a specific room, but still managed to secure a better room on physical arrival to hotel. They do offer digital key, but mine got confused with the front desk upgrade and offered me digital key to the original room. I suspect if you do OLCI and request digital key, there’s a good chance you’ll be in that room. Personal (and polite) interaction with front desk, in my experience, yields most chance of upgrades. Of course, if the hotel is full, your chances of upgrade are close to zero.
notakeenflyer is offline  
Old Jul 13, 2019, 3:29 am
  #498  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
Originally Posted by notakeenflyer
Its status on check-in (or maybe day or two before) that counts. Theres no magic formula to calculate your chances of an upgrade. I did OLCI and chose a specific room, but still managed to secure a better room on physical arrival to hotel. They do offer digital key, but mine got confused with the front desk upgrade and offered me digital key to the original room. I suspect if you do OLCI and request digital key, theres a good chance youll be in that room. Personal (and polite) interaction with front desk, in my experience, yields most chance of upgrades. Of course, if the hotel is full, your chances of upgrade are close to zero.
Thanks for the advice. I think I'll just ignore the app (choosing room/digital key) and see what happens at the front desk upon arrival. I typically never try talk the desk into an upgrade. I simply don't care much of the time - I'm super low maintenance and have no need for a suite or whatever. But since my wife is accompanying me on this trip, and the location is much nicer than my typical locations, it would be nice to score a great room.

So, being a Diamond, is the front desk likely to proactively upgrade me on arrival? Or should I expect to have to politely ask?
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Old Jul 13, 2019, 5:27 am
  #499  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,075
Originally Posted by FlyingHighlander
Thanks for the advice. I think I'll just ignore the app (choosing room/digital key) and see what happens at the front desk upon arrival. I typically never try talk the desk into an upgrade. I simply don't care much of the time - I'm super low maintenance and have no need for a suite or whatever. But since my wife is accompanying me on this trip, and the location is much nicer than my typical locations, it would be nice to score a great room.

So, being a Diamond, is the front desk likely to proactively upgrade me on arrival? Or should I expect to have to politely ask?
If you arrive during the open hours of the EL, you'll likely be escorted upstairs to be checked in. They have a special desk for DIAs and those who have booked Executive Rooms on the 31st floor, where the EL is. This can be quite nice as one can enjoy the EL if there is a line for the check-in, or once you are done, you can go in and have whatever is on offer at the time.

Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
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teemuflyer is offline  
Old Jul 13, 2019, 8:04 am
  #500  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
Originally Posted by teemuflyer
If you arrive during the open hours of the EL, you'll likely be escorted upstairs to be checked in. They have a special desk for DIAs and those who have booked Executive Rooms on the 31st floor, where the EL is. This can be quite nice as one can enjoy the EL if there is a line for the check-in, or once you are done, you can go in and have whatever is on offer at the time.

Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
Thanks.
I expect to arrive between 4-5pm. I had heard about the 31st floor check in. Thanks for providing the detail.

My wife and I will have 2 or 3 suitcases with us. We will also be storing them with the hotel before and after our stays. My related question - what's the tipping culture in Singapore? I'm used to tipping whoever handles my bags in the US but not sure if that's expected (or offensive!) in Singapore.
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Old Jul 13, 2019, 8:37 am
  #501  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
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1-2 SGD a bag for me, always appreciated.
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Old Jul 13, 2019, 5:14 pm
  #502  
 
Join Date: Sep 2009
Posts: 1,469
There is no tipping culture in Singapore. You don't tip the doormen and don't need to tip for bags.
Thank you for asking, please don't bring it here!!
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Old Jul 13, 2019, 6:06 pm
  #503  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
Originally Posted by Cynicor
There is no tipping culture in Singapore. You don't tip the doormen and don't need to tip for bags.
Thank you for asking, please don't bring it here!!
Good to know. I hate the tipping culture here in the US. But let's not derail this thread into that discussion!
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FlyingHighlander is offline  
Old Jul 13, 2019, 6:27 pm
  #504  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
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Originally Posted by Abidjan
1-2 SGD a bag for me, always appreciated.
Originally Posted by Cynicor
There is no tipping culture in Singapore. You don't tip the doormen and don't need to tip for bags.
Thank you for asking, please don't bring it here!!
Originally Posted by FlyingHighlander
Good to know. I hate the tipping culture here in the US. But let's not derail this thread into that discussion!
I do, but only for great service.. Here's a bit more:

https://www.thebestsingapore.com/sin...-in-singapore/
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Old Jul 13, 2019, 6:31 pm
  #505  
 
Join Date: Feb 2012
Programs: AA Gold, HIltonHonors Diamond, KrisFlyer Silver, BW Diamond
Posts: 109
Again, I don't know why people over-analyze these issues! Things usually work out like they are supposed to.

I stayed here June 11-16, 2019. I am Diamond, and I ignore the UG offers pre check in. I had my son on the trip, who would require a separate bed. Many hotels (all on this same trip do not charge for that) but the Conrad did.

While checking in they offered the "presidential Suite" for an extra 150SG$ a night, which wasn't that much more than they would charge for an extra bed, so I took it, It was very spacious but more room than we needed, The room was a bit run down (older, more appropriately) and did not have the controls and outlets of more modern hotels.

The Exec lounge was nice but for some reason people seem to spend way more time analyzing whether they will get in or how nice it is, instead of just enjoying their trip and experience.
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Old Jul 13, 2019, 6:43 pm
  #506  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
Originally Posted by wolfie52
The Exec lounge was nice but for some reason people seem to spend way more time analyzing whether they will get in or how nice it is, instead of just enjoying their trip and experience.
My only question regarding the Exec Lounge - is there a dress code? I think I read no shorts and flip flops? Would good Jean's and sneakers be ok? Or is it more a dress pants and leather shoes kind of place?

Any dress codes for hotel restaurant?

I analyze things here on FT so that I don't need to think about it when there
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Old Jul 13, 2019, 6:52 pm
  #507  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,404
My normal EL attire is jeans, trainers and a button down. never an issue.
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Old Jul 13, 2019, 6:54 pm
  #508  
 
Join Date: Dec 2009
Location: USA
Posts: 1,145
Originally Posted by Abidjan
My normal EL attire is jeans, trainers and a button down. never an issue.
Sounds good to me. Although I usually wear a more casual tshirt.
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Old Jul 13, 2019, 8:08 pm
  #509  
 
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 303
Ive been in wearing chino shorts, t-shirt/polo shirt and trainers or Toms (slip on canvas shoes) without so much as a raised eyebrow. The wording on the lounge letter is something like guests are asked to try not to wear flip flops or sportswear to the lounges. Pool lounge is a more relaxed atmosphere and youd probably get away with more there than 31st. Regarding tipping, I saw some people trying to tip lounge staff and they physically backed away from the money, very deliberately. The tippers had to practically chase them with the money. I think they had sorted something for them, rather than just served them drinks.
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Old Jul 13, 2019, 8:41 pm
  #510  
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Join Date: Feb 2004
Location: Netherlands
Posts: 4,268
Originally Posted by notakeenflyer
Ive been in wearing chino shorts, t-shirt/polo shirt and trainers or Toms (slip on canvas shoes) without so much as a raised eyebrow. The wording on the lounge letter is something like guests are asked to try not to wear flip flops or sportswear to the lounges. Pool lounge is a more relaxed atmosphere and youd probably get away with more there than 31st. Regarding tipping, I saw some people trying to tip lounge staff and they physically backed away from the money, very deliberately. The tippers had to practically chase them with the money. I think they had sorted something for them, rather than just served them drinks.
Am currently at Hilton Singapre and the EL here does have the same dress code. To me, this is such a PITA - I am ok to have a dress code, but there should be some common sense applied to it, as long as someone is dressed appropriately - eg. no room slippers, bikini's, singlets, etc this should be fine - but why slippers? It is obvious the property is in a tropical country therefore why slippers becomes an issue - as long as the guest is dressed decently.

Cheers!
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