Conrad Centennial Singapore {SGP}
#496
Join Date: Dec 2009
Location: USA
Posts: 1,145
I have 2 x 2-night stays in Oct. Booked a Deluxe Twin room for each stay. I'm Gold right now but will hit Diamond next week - that's 3 months before I'm at this Conrad.
What's the best process to follow to facilitate the best chance of an upgrade? Does this property allow digital checkin/digital key? If so, is it best not to pick a room in the app and wait until I checkin in person, and hope for an upgrade?
What's the best process to follow to facilitate the best chance of an upgrade? Does this property allow digital checkin/digital key? If so, is it best not to pick a room in the app and wait until I checkin in person, and hope for an upgrade?
#497
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 303
It’s status on check-in (or maybe day or two before) that counts. There’s no magic formula to calculate your chances of an upgrade. I did OLCI and chose a specific room, but still managed to secure a better room on physical arrival to hotel. They do offer digital key, but mine got confused with the front desk upgrade and offered me digital key to the original room. I suspect if you do OLCI and request digital key, there’s a good chance you’ll be in that room. Personal (and polite) interaction with front desk, in my experience, yields most chance of upgrades. Of course, if the hotel is full, your chances of upgrade are close to zero.
#498
Join Date: Dec 2009
Location: USA
Posts: 1,145
Its status on check-in (or maybe day or two before) that counts. Theres no magic formula to calculate your chances of an upgrade. I did OLCI and chose a specific room, but still managed to secure a better room on physical arrival to hotel. They do offer digital key, but mine got confused with the front desk upgrade and offered me digital key to the original room. I suspect if you do OLCI and request digital key, theres a good chance youll be in that room. Personal (and polite) interaction with front desk, in my experience, yields most chance of upgrades. Of course, if the hotel is full, your chances of upgrade are close to zero.
So, being a Diamond, is the front desk likely to proactively upgrade me on arrival? Or should I expect to have to politely ask?
#499
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,075
Thanks for the advice. I think I'll just ignore the app (choosing room/digital key) and see what happens at the front desk upon arrival. I typically never try talk the desk into an upgrade. I simply don't care much of the time - I'm super low maintenance and have no need for a suite or whatever. But since my wife is accompanying me on this trip, and the location is much nicer than my typical locations, it would be nice to score a great room.
So, being a Diamond, is the front desk likely to proactively upgrade me on arrival? Or should I expect to have to politely ask?
So, being a Diamond, is the front desk likely to proactively upgrade me on arrival? Or should I expect to have to politely ask?
Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
#500
Join Date: Dec 2009
Location: USA
Posts: 1,145
If you arrive during the open hours of the EL, you'll likely be escorted upstairs to be checked in. They have a special desk for DIAs and those who have booked Executive Rooms on the 31st floor, where the EL is. This can be quite nice as one can enjoy the EL if there is a line for the check-in, or once you are done, you can go in and have whatever is on offer at the time.
Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
Upgrades are very much dependent on the availability of rooms and or suites for upgrades. Since you are only there for 2 nights at a time, this helps vs. longer stays.
I expect to arrive between 4-5pm. I had heard about the 31st floor check in. Thanks for providing the detail.
My wife and I will have 2 or 3 suitcases with us. We will also be storing them with the hotel before and after our stays. My related question - what's the tipping culture in Singapore? I'm used to tipping whoever handles my bags in the US but not sure if that's expected (or offensive!) in Singapore.
#503
Join Date: Dec 2009
Location: USA
Posts: 1,145
#504
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,075
https://www.thebestsingapore.com/sin...-in-singapore/
#505
Join Date: Feb 2012
Programs: AA Gold, HIltonHonors Diamond, KrisFlyer Silver, BW Diamond
Posts: 109
Again, I don't know why people over-analyze these issues! Things usually work out like they are supposed to.
I stayed here June 11-16, 2019. I am Diamond, and I ignore the UG offers pre check in. I had my son on the trip, who would require a separate bed. Many hotels (all on this same trip do not charge for that) but the Conrad did.
While checking in they offered the "presidential Suite" for an extra 150SG$ a night, which wasn't that much more than they would charge for an extra bed, so I took it, It was very spacious but more room than we needed, The room was a bit run down (older, more appropriately) and did not have the controls and outlets of more modern hotels.
The Exec lounge was nice but for some reason people seem to spend way more time analyzing whether they will get in or how nice it is, instead of just enjoying their trip and experience.
I stayed here June 11-16, 2019. I am Diamond, and I ignore the UG offers pre check in. I had my son on the trip, who would require a separate bed. Many hotels (all on this same trip do not charge for that) but the Conrad did.
While checking in they offered the "presidential Suite" for an extra 150SG$ a night, which wasn't that much more than they would charge for an extra bed, so I took it, It was very spacious but more room than we needed, The room was a bit run down (older, more appropriately) and did not have the controls and outlets of more modern hotels.
The Exec lounge was nice but for some reason people seem to spend way more time analyzing whether they will get in or how nice it is, instead of just enjoying their trip and experience.
#506
Join Date: Dec 2009
Location: USA
Posts: 1,145
Any dress codes for hotel restaurant?
I analyze things here on FT so that I don't need to think about it when there
#509
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 303
Ive been in wearing chino shorts, t-shirt/polo shirt and trainers or Toms (slip on canvas shoes) without so much as a raised eyebrow. The wording on the lounge letter is something like guests are asked to try not to wear flip flops or sportswear to the lounges. Pool lounge is a more relaxed atmosphere and youd probably get away with more there than 31st. Regarding tipping, I saw some people trying to tip lounge staff and they physically backed away from the money, very deliberately. The tippers had to practically chase them with the money. I think they had sorted something for them, rather than just served them drinks.
#510
Ive been in wearing chino shorts, t-shirt/polo shirt and trainers or Toms (slip on canvas shoes) without so much as a raised eyebrow. The wording on the lounge letter is something like guests are asked to try not to wear flip flops or sportswear to the lounges. Pool lounge is a more relaxed atmosphere and youd probably get away with more there than 31st. Regarding tipping, I saw some people trying to tip lounge staff and they physically backed away from the money, very deliberately. The tippers had to practically chase them with the money. I think they had sorted something for them, rather than just served them drinks.
Cheers!