Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
- stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
- earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
- purchase Hilton Honors Points; or,
- donate Points through The Hilton Honors Giving Back Program.
How To Keep Hilton Honors Points From Expiring: The Definitive Thread
#361
Join Date: Sep 2005
Location: NL
Programs: FB M&M AA Amex HH SPG and others
Posts: 1,929
The points should post retroactively on the right date, but sometimes pointposting went wrong, and you don't want to loose your points because of that.
#362
Join Date: Apr 2003
Location: DFW, DAL
Programs: AA Lifetime Plat, SWA A-list +
Posts: 1,007
Thank you Flyertalk and all the folks that contribute! I didn't realize that my points could expire and I canceled my CC a year ago and no stays since. For $12.50 I am good to go for another 12 months!
#363
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Half the points reinstated, balance to be reinstated after 4 stays
My points (approx 400,000) apparently expired in May 2009. I recall talking to the HHonors office in Singapore who had told me they will keep the accounts and points active for one year, but found out today when I called the US HHonors number that there is no notation on file from Singapore, and they stole all my points in May 2009! The supervisor reinstated half the points, and agreed to reinstate the balance after four more stays within 12 months. I spoke with Bryan Simmons at Corporate who looks after these things, and he said if you get me the name of the person you spoke with in Singapore, we may be able to do something. He did say that they were quite generous in the offer they gave me.
#364
Join Date: Mar 2006
Programs: AA CO
Posts: 22
I have the Hilton Amex card, and was relying on that to keep my Hilton account active. Hilton just sent me an e-mail yesterday saying that if I don't have activity by October, they are going to cancel my account. Amex claims that they have been transferring the points to Hilton, but they have been rejected. I opened an investigation with Amex, and hopefully it will resolve the matter. Will look back through this forum and try to find something will award me a few points to keep things active in case the Amex inquiry takes too long. Thanks to Hilton for alerting me, as I just wasn't verifying each month that Amex was properly transferring my points.
#365
Join Date: Mar 2006
Programs: AA CO
Posts: 22
Use the Hilton shopping mall https://www.hiltonhhonorsearningsmall.com/ and buy a dining certificate from Restaurant.com. Use code PRESENT for 80% discount.
So get a $25 off certificate from a restaurant in your area for $2 - you will earn 18 HH points and that will keep your points from expiring.
So get a $25 off certificate from a restaurant in your area for $2 - you will earn 18 HH points and that will keep your points from expiring.
#368
Join Date: Aug 2009
Posts: 526
How do I find out when was my last activity?
I always thought the points don't expire.
The last time points were added to the account was in mid Oct. 2008. So soon it is a year... grrr.
Should I get worried?
If I have the AMEX HH card am I protected from this even if I don't use it?
Thanks for the help!
Update: I took care of it through erewards. The Points should be there within 72 hours.
The last time points were added to the account was in mid Oct. 2008. So soon it is a year... grrr.
Should I get worried?
If I have the AMEX HH card am I protected from this even if I don't use it?
Thanks for the help!
Update: I took care of it through erewards. The Points should be there within 72 hours.
Last edited by cutnana; Oct 4, 2009 at 7:44 am Reason: Updated
#369
Join Date: Mar 2003
Programs: BA - GGL GFL
Posts: 1,777
I received an email from HH say that my points will expire if there is no activity by 1 Dec 09. I've made two separate purchases via the Hilton Mall, from Sephora and drugstore.com. Does anyone have any idea how long it might take for the HH points to post?
#370
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,039
I called CS yesterday & posed the same basic question. The rep. said "4 to 6 weeks", so you should be OK. He said dining points could also take that long. He also said that if my points didn't post before my acct. expired I could call & ask them to reinstate me because I had pts. pending. Cool.
#371
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,419
I called CS yesterday & posed the same basic question. The rep. said "4 to 6 weeks", so you should be OK. He said dining points could also take that long. He also said that if my points didn't post before my acct. expired I could call & ask them to reinstate me because I had pts. pending. Cool.
#372
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,663
$12.50 = 1000 points and 12 month extension. Your call. I have 75k banked so I don't take any chances.
#374
Join Date: Dec 2006
Programs: thai, virgin, emirates, priority club
Posts: 488
hhonors points about to expire
according to an e-mail from hhonors, my points are due to expire at the end of january. other than stay at a hotel or apply for a credit card, is there an easy way for a uk-based member to keep the account active and therefore extend the life of the points? are my 4,400 points actually worth saving?
ian.
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