Using reward night certificates in conjunction with Advance Purchase flash sale rates
Mar 27, 2017, 9:41 am
#1
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: UA Premier Silver, AS MVP, Marriott Bonvoy Platinum, HH Gold
Posts: 13
Using reward night certificates in conjunction with Advance Purchase flash sale rates
Hello!
I just wanted to share a situation I had in booking our honeymoon, in case anyone has encountered the same thing and has advice going forward...
My fiancée is Honors Gold (through the Reserve card) and redeemed her rewards night certificates for two weekend nights at Conrad Rangali (into the standard beach villa). We saw the APAC flash sale last week and wanted to take advantage of that to add three paid nights to our stay (specifically in the water villa), but when we tried to book those additional nights, the Conrad agent on the phone told us they could not be connected into the same stay for the flash sale price (in neither the water or even the beach villa), only the flexible rate, and that there would have to be a one-day gap to be able to use the flash sale price if we wanted them to be under her Honors account.
What I did instead (under the advice of another Conrad agent) was create an Honors account for myself to book those three additional nights (and to guarantee the water villa for at least that part of our stay) at the flash sale rate.
My question going forward is what, if anything, can be done to ensure we receive any Gold benefits at Rangali (since she is Gold, but the latter three nights are in my name and I have no status).
I'm new to much of this, so apologies if this sounds like common practice and standard, but I wanted to share in case there are others like us encountering a similar situation. Thanks in advance for any guidance.
I just wanted to share a situation I had in booking our honeymoon, in case anyone has encountered the same thing and has advice going forward...
My fiancée is Honors Gold (through the Reserve card) and redeemed her rewards night certificates for two weekend nights at Conrad Rangali (into the standard beach villa). We saw the APAC flash sale last week and wanted to take advantage of that to add three paid nights to our stay (specifically in the water villa), but when we tried to book those additional nights, the Conrad agent on the phone told us they could not be connected into the same stay for the flash sale price (in neither the water or even the beach villa), only the flexible rate, and that there would have to be a one-day gap to be able to use the flash sale price if we wanted them to be under her Honors account.
What I did instead (under the advice of another Conrad agent) was create an Honors account for myself to book those three additional nights (and to guarantee the water villa for at least that part of our stay) at the flash sale rate.
My question going forward is what, if anything, can be done to ensure we receive any Gold benefits at Rangali (since she is Gold, but the latter three nights are in my name and I have no status).
I'm new to much of this, so apologies if this sounds like common practice and standard, but I wanted to share in case there are others like us encountering a similar situation. Thanks in advance for any guidance.
Mar 27, 2017, 11:53 am
#2
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Hello!
I just wanted to share a situation I had in booking our honeymoon, in case anyone has encountered the same thing and has advice going forward...
My fiancée is Honors Gold (through the Reserve card) and redeemed her rewards night certificates for two weekend nights at Conrad Rangali (into the standard beach villa). We saw the APAC flash sale last week and wanted to take advantage of that to add three paid nights to our stay (specifically in the water villa), but when we tried to book those additional nights, the Conrad agent on the phone told us they could not be connected into the same stay for the flash sale price (in neither the water or even the beach villa), only the flexible rate, and that there would have to be a one-day gap to be able to use the flash sale price if we wanted them to be under her Honors account.
What I did instead (under the advice of another Conrad agent) was create an Honors account for myself to book those three additional nights (and to guarantee the water villa for at least that part of our stay) at the flash sale rate.
My question going forward is what, if anything, can be done to ensure we receive any Gold benefits at Rangali (since she is Gold, but the latter three nights are in my name and I have no status).
I'm new to much of this, so apologies if this sounds like common practice and standard, but I wanted to share in case there are others like us encountering a similar situation. Thanks in advance for any guidance.
I just wanted to share a situation I had in booking our honeymoon, in case anyone has encountered the same thing and has advice going forward...
My fiancée is Honors Gold (through the Reserve card) and redeemed her rewards night certificates for two weekend nights at Conrad Rangali (into the standard beach villa). We saw the APAC flash sale last week and wanted to take advantage of that to add three paid nights to our stay (specifically in the water villa), but when we tried to book those additional nights, the Conrad agent on the phone told us they could not be connected into the same stay for the flash sale price (in neither the water or even the beach villa), only the flexible rate, and that there would have to be a one-day gap to be able to use the flash sale price if we wanted them to be under her Honors account.
What I did instead (under the advice of another Conrad agent) was create an Honors account for myself to book those three additional nights (and to guarantee the water villa for at least that part of our stay) at the flash sale rate.
My question going forward is what, if anything, can be done to ensure we receive any Gold benefits at Rangali (since she is Gold, but the latter three nights are in my name and I have no status).
I'm new to much of this, so apologies if this sounds like common practice and standard, but I wanted to share in case there are others like us encountering a similar situation. Thanks in advance for any guidance.
Last edited by cjd; Mar 27, 2017 at 1:35 pm