Conrad Osaka {JPN}

Old May 23, 2017, 8:49 am
  #16  
 
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I just booked my hotels for a two night stay in Osaka for the last weekend in June.

Friday night at Intercontinental using Chase free night.

Saturday night at Conrad using Citi card free weekend night.

Baseball games at Koshien stadium Friday night and Saturday afternoon.

I will report back on my thoughts about the Conrad, assuming I don't change my mind about using the free night there.

Last edited by jphripjah; May 23, 2017 at 9:18 am
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Old May 27, 2017, 4:18 pm
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Wow, 80k/night for points redemption seems a bit steep. Some nights I searched in October are available for around Y38000 / 266 per night.

Good value though when the rates are around Y56,000+.... especially after taxes and service charge.
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Old Jun 9, 2017, 11:44 am
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Hilton put out a video for the hotel. I am waiting anxiously to hear from those staying at it soon, since i should be there in August.

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Old Jun 11, 2017, 10:19 pm
  #19  
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Here is a trip report in Japanese from someone who stayed in the Conrad Suite on opening day. Apparently they gave him 100K points for being the first Diamond member to stay at the hotel...!
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Old Jun 12, 2017, 2:21 am
  #20  
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I wonder if he got to keep the enormous novelty check.
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Old Jun 12, 2017, 11:53 pm
  #21  
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wow it looks very slick.
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Old Jun 13, 2017, 12:17 am
  #22  
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It was a really nice check!
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Old Jun 17, 2017, 4:54 am
  #23  
 
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Originally Posted by illesus
Shows 80k pts/n for basic rooms
I booked a night in August. refundable rate with tax is over 70k yen, so 80k points really not bad. Hilton Osaka about same cash rate but way more points.
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Old Jun 20, 2017, 12:32 pm
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Originally Posted by mingw
I booked a night in August. refundable rate with tax is over 70k yen, so 80k points really not bad. Hilton Osaka about same cash rate but way more points.
70K yen a night for a standard room? Wow! Yeah, 80K points suddenly sounds more than reasonable.
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Old Jun 20, 2017, 9:35 pm
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Anyone try out yet? I will be there next month
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Old Jun 24, 2017, 6:35 pm
  #26  
 
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Stayed on the Conrad

Sorry in advance for grammar errors and inconsistency -- this is my first review.


Okay, sorry for my late reply, I was still on vacation. Now I stated that I stayed at the Conrad Osaka from 9 to 12th. I am a gold member. (This is my experience) There was the floor lobby where I was approached, my bags were taken and then I was escorted to the check-in counter where the escort stayed with me the whole time. Upon walking in to the check in lobby(which is on the highest floor) The view is absolutely beautiful, and stunning art work everywhere. The place is elegant, and I enjoy the atmosphere of the hotel very much. I do not really have pictures, as I am more of a person to just look, admire, then remember.

Now the check-in process was smooth, but because my days were basically 3 separated reservations, it did take a little extra time. Now to note, the staff were of course very friendly, and the person that was escorting me was still present. I of course inquired about getting an upgrade, but to no avail, simple because of the fact it was the first night -- executive floor was booked. Also put into perspective I did not get there at the time of check-in, as I was at Nara prior to going. So, this could have of played a factor.

So, after I got my key to a non-executive floor 36 I was still being escorted by the same person, who basically explained everything to me on how the room worked, breakfast, spa, and etc. One thing I did realize was unlike the Conrad Tokyo, there was no book explaining the operations of the hotel, everything was on the television, with 4 languages to choose from.

Now for the room, it was a basic room 50sqm, very satisfying. Using Aromatherapies Associates London(the same as the Conrad Tokyo), I will try to describe the room the best I can. You walk in and immediately to the left is the toilet room(the bathroom is separated), with a red piece of art work directly infront. Then make a right down a hallway, you a greeted to a spacious room(I got a king size bed). The first thing you notice is the amazing view. You are simply towering over everything around you. Even multiple hotels located nearby do not even come close to the sheer difference in height.(you will realize this when you check in, the builing this hotel is located in is quite tall approx 200m) Now, the bathroom included a rainfall shower, and the standard handheld showering device I have seen in all Japanese hotels. Also a nice sized circular shaped tub. I did not get the opportunity to take a bath unfortunately.

Now, I might use a full paragraph itself on the lighting system, as I was quite impressed. It uses a touch screen device for the lighting, clock, everything. From opening the blinds, closing the blinds, controlling the temperature, and the airflow, to setting the alarm for the clock. The system is very easy to understand, and is very convenient. It feels nice to have everything at the fingertips of the touch screen device, instead of playing around with the wall and or looking for the controller to the temperature. This feature was very impressive. For those of you wondering, there were also plenty of outlets in my room, therefore, I would never complain unless you have 10+ devices you need to plug in at once. The wifi was complimentary and connected like a charm. I did not even need to enter a password or anything, it automatically contected throughout the whole hotel -- this was an amazing convenience.

Lastly, as I an running out of time. There was no stuffed animal in my room, however, i did receive a plastic see-through duck with a key inside placed on the bed. I have never seen a duck like this at a Conrad property, so I am wondering if it was exclusive for being there on the firsr night or to the property itself.

I can definitely write more, as I went to the spa and the pool, and experienced the breakfast(at the restaurant of course).
I alologize again for the inconsistency in my writing, this is my first time.
Also if someone would like to look at the video I took of the room then please let me know, I will upload it to youtube. Sorry once again.
camsean likes this.

Last edited by Skypio; Jun 24, 2017 at 10:46 pm
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Old Jun 25, 2017, 6:26 am
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I stayed at Conrad OSAKA on the opening day. Let me give you some information on Diamond benefits. My reservation status remained Deluxe room until check in, but I was upgraded to executive king upon check in when I requested it. It was very lucky given that bunch of diamond members stayed on this day and that not all of them were upgraded. The late checkout was given until 2p.m. due to very high occupancy for the next day. Instead of executive floors, executive rooms are located on each corner from 33rd to 37? Floors. The last number of executive rooms is 2 or 3 such as "3502", "3313". The executive room has a size of 66 square meters and you can enjoy a great view also from the bathroom, although some of the executive rooms don't. Incidentally, Suite rooms are very limited, so the chance of upgrade to the suite is very slim even as a Diamond.

Exective lounge was located on the 39th floor. The lounge was spacious enough for the number of executive rooms. Plus, many tables are by the window. The quality of food and drink is very excellent. Much better than Conrad Tokyo especially during evening cocktail. The staff are very kindand helpful, but checkin and out takes a lot of time because there is only one staff at the reception.

Diamond members can choose breakfast on the exective lounge or the atmos dining on the 40th. However, most of the guests chose Atmos Dining.

When it comes to guest service, there is much to be improved, but the hotel has a very good quality as Conrad. I had a feeling that the staff members have very high Japanese hospitality mind compared with Conrad Tokyo.

Last edited by tvisitor; Jun 28, 2017 at 7:51 am
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Old Jun 25, 2017, 8:20 am
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Skypio, great reviews, thank you!

Since you did not get upgraded to a Exec Club Room, I assumed you were given complimentary breakfast at the restaurant. How was breakfast?
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Old Jun 25, 2017, 9:33 am
  #29  
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I stayed at the Conrad Osaka on June 20-22 on the tail end of a business trip. As noted above the hotel is absolutely stunning. The view is magnificent, the decor tastefully done, etc. I was even more impressed with the staff than the view though. They were unfailingly courteous, helpful, and generally speaking, a joy to interact with.

I initially arrived at about 11 AM from my previous hotel, and I had not expected to do anything other than drop my bags off. When I arrived in the ground floor entrance lobby I was greeted by a member of the staff, who took my bags, checked my name against a list of arrivals for that day, called upstairs and let me know that a room was already ready for me. She escorted me to the elevators, let me know that check on was on the 40th floor and sent me on my way. Upon arriving on the 40th floor I was greeted by an escort who walked me to the check in desk, with some notes about the view and the lobby artwork as we walked.

Upon arriving at the check-in desk, I was welcomed again, my Diamond status was noted and I was thanked for my loyalty. I was informed that a King Executive room was available immediately (I had booked the basic deluxe king) and that if I was willing to wait a couple of hours a King Executive Suite would actually be available. Since I hadn't expected a room to be ready I had no issue waiting for the suite!

Upon my return from visiting Osaka Castle I was greeted by name by the ground floor lobby staff, who again walked me to the elevators, and apparently called ahead while I was on my way up, as I was again greeted at the elevator and walked to the check in desk. Because I had been there earlier and taken care of the major details they already had everything setup and ready for me. I picked up my room key and was escorted to my suite on the 34th floor. The suites are 100 sqm (bigger than my college apartment by far) and very comfortable. Immediately inside the front door is a small entry way with some artwork in it, and the door to the "powder room", going around the corner from the entry way the room opens up into the large sitting room with a beautiful view from the floor to ceiling windows. There is also a branch off of the entry way that goes down a large closet space (where my bags had already been placed) and into the main bathroom, all of which can be sectioned off by sliding doors. The bedroom is accessible via two entrances off of the sitting room (again with sliding doors) and besides the king sized bed includes a comfortable reading chair positioned next to the windows, a sizable vanity with built in lighting, and two entrances to the bathroom. My rubber duck was waiting in the middle of the bed when I arrived. My escort told me it was specially designed just for the Conrad Osaka, so you can't get one anywhere else. The antique looking key inside it is really a nice look.

The bathroom pretty much matches those above in terms of shower and tub, no real difference there.

The turn down service team came by around 6:30 PM while I was working at the desk, and I let them go ahead rather than asking them to come back later. When I went into the bedroom I found a small stuffed Conrad bear waiting for me on my pillow (black with red trim).

Afternoon tea, evening drinks, and breakfast in the executive lounge were all top notch. Breakfast was a nice mix of western and Japanese options. Based on the number of other guests I saw in the lounge during my stay I don't believe the hotel was very full.

There is a spa/fitness center/pool available on the 38th floor, which actually has very generous open hours compared to some other hotels (6AM - 10 PM for the pool), and they offer equipment for use as needed, most of it complimentary. The pool is a beautiful 3-lane 20m pool with a great view out the windows towards the other Festival City tower. I made use of the pool on both days of my stay.

What really stood out to me during my stay was the staff and how helpful and gracious they were. American hotels really need to take some lessons from their international counterparts on how treat guests.

I've got some pictures from the suite that I will post later if people are interested. If you have any questions I will be happy to try and answer them.
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Old Jun 25, 2017, 11:52 am
  #30  
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Originally Posted by lsuswim
I've got some pictures from the suite that I will post later if people are interested.
if people are interested? of course! this is flyertalk!!!
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