Hilton Cashback in the UK (TCB and Quidco)
Mar 4, 2017, 10:42 am
#63
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
That's strange. Without logging in to my Topcashback account, it states that Hilton is offering cashback to selected customers. Upon logging in, it states: "We are currently unable to offer cashback discounts on any purchases made at Hilton Hotels. Please see below for details" It then gives no reason for the refusal. Wonder if it's because they still owe me money from previous bookings.
Mar 4, 2017, 10:46 am
#64
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
Don't know what I am missing but when I log into either of our accounts and search Hilton Hotels and click on the link I just get a message saying - sorry we currently cannot offer cashback on Hilton bookings.
Mar 4, 2017, 10:49 am
#65
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
That's strange. Without logging in to my Topcashback account, it states that Hilton is offering cashback to selected customers. Upon logging in, it states: "We are currently unable to offer cashback discounts on any purchases made at Hilton Hotels. Please see below for details" It then gives no reason for the refusal. Wonder if it's because they still owe me money from previous bookings.
I was owed a lot of cashback which were all declined last month
Last edited by PaulH1; Mar 4, 2017 at 11:06 am
Mar 5, 2017, 2:21 am
#66
Join Date: Jan 2004
Location: EXT, LHR & ORD
Programs: AA EXP MM, HH Diamond
Posts: 1,613
That's strange. Without logging in to my Topcashback account, it states that Hilton is offering cashback to selected customers. Upon logging in, it states: "We are currently unable to offer cashback discounts on any purchases made at Hilton Hotels. Please see below for details" It then gives no reason for the refusal. Wonder if it's because they still owe me money from previous bookings.
Mar 5, 2017, 3:31 am
#70
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
Link still works perfectly fine on their website - https://www.topcashback.co.uk/hilton_hotels/
Mar 5, 2017, 4:03 am
#71
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
Well its not showing up on either mine or my wifes accounts so we are obviously excluded.
I used Topcashback all the time to make our Hilton bookings.
We have been loyal to Hilton for a decade not booking with any other chain.
Obviously it leaves a bad taste in the mouth when Hilton chooses who is valid for their targeted promotions because I am never targeted.
Now I am also being excluded for Topcashback bookings as well it takes things to a new low level of nonsense.
I used Topcashback all the time to make our Hilton bookings.
We have been loyal to Hilton for a decade not booking with any other chain.
Obviously it leaves a bad taste in the mouth when Hilton chooses who is valid for their targeted promotions because I am never targeted.
Now I am also being excluded for Topcashback bookings as well it takes things to a new low level of nonsense.
Last edited by PaulH1; Mar 5, 2017 at 6:42 am
Mar 5, 2017, 6:27 am
#73
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Why would I now be excluded?
Link still works perfectly fine on their website - https://www.topcashback.co.uk/hilton_hotels/
Link still works perfectly fine on their website - https://www.topcashback.co.uk/hilton_hotels/
Mar 5, 2017, 6:54 am
#75
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
I was in dispute with Topcashback for multiple high value bookings declined by Hilton but after dozens of emails I got nowhere I lost hundreds of pounds.
Topcashback told me there was nothing they could do as their partnership with Hilton has ended and Hilton are not responding to their enquiries and they was sorry.
I took matter up with Hilton and they dealt with matter very well and they compensated me which was very good of them.
However you have to question the integrity of Topcashback they didn't want to know at the time whatsoever and blamed everything on Hilton and did nothing but make excuses.
Now they have re partnered with Hilton will Topcashback chase up all the declined cashbacks of their customers - of course they won't !
Topcashback told me there was nothing they could do as their partnership with Hilton has ended and Hilton are not responding to their enquiries and they was sorry.
I took matter up with Hilton and they dealt with matter very well and they compensated me which was very good of them.
However you have to question the integrity of Topcashback they didn't want to know at the time whatsoever and blamed everything on Hilton and did nothing but make excuses.
Now they have re partnered with Hilton will Topcashback chase up all the declined cashbacks of their customers - of course they won't !
Last edited by PaulH1; Mar 5, 2017 at 7:03 am