|
Honors T&Cs changed effective July 19 2012: No Diamond Force on Reward Stays
Buried in the T&C update of 19 July is this sentence:
Guaranteed reservations availability, subject to the restrictions stated herein, at hotels within the Hilton Worldwide portfolio when paid reservations are made before midnight hotel local time, two or more days (48 hours) prior to intended arrival. RESTRICTIONS: This guarantee does not apply to reservations paid for in part or in full by HHonors points, free night certificates issued by Hilton Worldwide. |
HHonors T&Cs changed effective July 19 2012
There are new HHonors T&Cs at http://hhonors1.hilton.com/en_US/hh/terms.do marked effective last Thursday. I really should start keeping old versions so I can compare. The immediate things I see are:
|
HHonors T&Cs changed effective July 19 2012
Not seen any announcement yet - are there any positives?
|
Technically the last one is an improvement, I suppose.
|
HHonors T&Cs changed effective July 19 2012
For Golds it is.
Looks like more dilution for Diamonds though. |
Originally Posted by stifle
(Post 18983539)
[*]Upgrades are officially excluded at every brand except DT/Hilton/Conrad/W=A (and the T&Cs contradict other parts of the site by saying Golds don't get upgraded at W=A)
Waldorf Astoria® Hotels & Resorts As a Gold member, you receive the following benefit: One category, space-available room upgrade* (Excludes suites, Napua Tower at Grand Wailea and the Imperial Floor at Rome Cavalieri) And choose ONE of the following: 1,000 Hilton HHonors® Bonus Points One in-room movie included with your stay (where locally available). * Note: If a room upgrade is not available, you will receive both of the remaining benefits. |
It is disappointing, but not really surprising, given the way things are going. There really doesn't seem to be much benefit to being Diamond anymore over Gold.
|
Originally Posted by stifle
(Post 18983539)
There are new HHonors T&Cs (...)
|
Originally Posted by stifle
(Post 18983539)
[*]Gold members get an upgrade if available and then choose 1000 points or breakfast (in-room movie rather than breakfast at W=A); previously they had to choose upgrade + breakfast or 1000 points.[/LIST]
|
Originally Posted by ChinaShrek
(Post 18984456)
So, if I book a rate that includes breakfast, should I now select points? (I still want an Executive Lounge room.) Another way to put the question: am I at risk of being denied the full restaurant breakfast if I select points but I have booked a rate that includes breakfast?
|
Originally Posted by FLYGVA
(Post 18984429)
Is this really a change, I think this has been this way in the last t&c as well, but was handled to our (i.e. the customers) advantage by the most hotels in the past (i.e. upgrading all rooms)?
|
The only useful benefit is guaranteed lounge access whether upgraded or not. Certainly I don't consider being able to force a room at £369 a night (or whatever the rack rate is) to be a benefit. And in any case, it's probably an extraordinary demand date.
|
Well, at least they make it official now.
|
Originally Posted by stifle
(Post 18984490)
To the first question, it seems yes. To the second, I cannot imagine a hotel reasonably denying you a breakfast that you have paid for in your rate, irrespective of what HHonors choices you may have made.
|
Originally Posted by stifle
(Post 18983539)
[*]Upgrades are officially excluded at every brand except DT/Hilton/Conrad/W=A (and the T&Cs contradict other parts of the site by saying Golds don't get upgraded at W=A)
|
| All times are GMT -6. The time now is 2:15 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.