Making sense of Hilton reward options [UPDATED January 2017]
#286
Original Poster
Join Date: Feb 2003
Location: On strike
Posts: 8,135
A reminder that AXON awards, which were restored temporarily late last month, go away forever a week from today.
#287
Join Date: Jan 2000
Location: Baltimore/Washington, USA
Programs: AA LT Platinum, Hilton LT Diamond, Marriott Titanium
Posts: 3,076
Also a reminder that if you want to make any changes to existing AXON's for future dates, you have to change by February 15th.
Finally, be really careful when changing reservations. Honors tells you that they will not have to redeposit existing certs. But that is false. They actually double deducted when I made a change and now it is a big mess trying to get the points reinstated.
I really wish Hilton would fix their IT systems and tell the truth when making redemptions and looking at everyone's account and getting credit where credit is due.
Finally, be really careful when changing reservations. Honors tells you that they will not have to redeposit existing certs. But that is false. They actually double deducted when I made a change and now it is a big mess trying to get the points reinstated.
I really wish Hilton would fix their IT systems and tell the truth when making redemptions and looking at everyone's account and getting credit where credit is due.
#289
Join Date: Jul 2006
Programs: Hilton D, UA 1MM LT 1K-, LT UAClub, DL MS, DL 1MM, Former LT PClub, CO Infinite Elite
Posts: 98
5th night free stealth departure
Bad news is in. Bali HGI had a standard reward of 5,000. 5th night free for elite. Now only "premium room rewards" (at 12,000 for low demand nights) are available and, as you can see by the description, they are not standard room rewards and, thus, don't attract the 5th night free.
Conrad Bali calls their rates "standard," and applies the discount.
Bali Hilton has "standard" and applies the discount.
Sample stay was 15JUL17 to 20JUL17
Conrad Bali calls their rates "standard," and applies the discount.
Bali Hilton has "standard" and applies the discount.
Sample stay was 15JUL17 to 20JUL17
#291
Join Date: Aug 2011
Location: IAD
Programs: United, AA, Hilton
Posts: 340
To be fair the Hilton website isn't working at all for flexible dates. They show 100k+ but then when you click on it standard rooms are sometimes available for less. Not sure where the IT glitch is, but it isn't good.
#292
Join Date: Apr 2008
Location: Germany, Austria
Programs: IHG Diamond Ambassador, ALL Silver,, Miles&More
Posts: 1,122
Search shows standard room rewards available, room availabilty calendar shows premium room rewards as lowest points rate (tried some hotels with same result, but am not sure if not this did not change also within the past two hours temporarily, I thought I saw also standard room reward rates not available all three Munich Hiltons as result of the search an hour ago and now again available at the same hotels).
See example here for different results depending on search method for Munich, Germany, March 17th/18th:
See example here for different results depending on search method for Munich, Germany, March 17th/18th:
#294
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,622
Yesterday and today when I click on "pay with points and money" like as shown in screenshot above nothing happens as it's not a hyperlink. Is there another way to pull up the sliding bar of points v. money?
#295
Join Date: May 2011
Posts: 12
Pay with points and Money
Continue to the next page as if you are booking just with points and on that page you will see the slider showing the "pay with points and money" option. It is not a hyperlink, but a slider.
#298
Join Date: Apr 1999
Location: Philippines
Programs: CebGo 5J, Hilton Diamond, IHG Platinum, Alaska 100K
Posts: 4,696
Is this the norm now?
#299
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Silver. BA Silver Emirates, Hotels: CC Gold, IHG Spire AMB, Hilton Diamond.
Posts: 1,487
#300
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,181
You are looking at premium room redemptions now. If you can find a standard room redemption, it will still be 5000 points. I previously checked the HGI Bali and found standard redemptions if you include accessible rooms or if you put in dates for February. I just looked at Dandong and they have a standard room available for 5000 everyday from now until June 5. If you use the flexible dates search, it will show premium rooms at 21000, but if you click on the ones that say 21000, it will bring up the standard rooms at 5000.