Mar 1, 2015, 7:45 pm
Making sense of Hilton reward options [UPDATED January 2017]
Jun 11, 2015, 6:24 pm
#151
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
My case is similar: My GF will book the night with her points (no status) but we will both be in the room (I am Gold).
Will we have the gold benefits?
Jun 26, 2015, 8:29 pm
#152
Join Date: May 2011
Location: CT
Programs: HHonors Silver
Posts: 429
I just booked a room using points in my Silver account, then added my wife's (who is Gold) name to the reservation -- there is nowhere to put her Gold HH number.
I called HH to see if we can get Gold benefits, the CSR spoke to a supervisor and said there is nowhere in the system that she can input the my wife's Gold HH number. She suggests my wife can show her Gold card at check-in to see if the hotel can honor Gold benefits. I'm not holding my hope on this working.
I called HH to see if we can get Gold benefits, the CSR spoke to a supervisor and said there is nowhere in the system that she can input the my wife's Gold HH number. She suggests my wife can show her Gold card at check-in to see if the hotel can honor Gold benefits. I'm not holding my hope on this working.
Jul 13, 2015, 8:27 am
#153
Join Date: Oct 2010
Posts: 11
Spent close to 350k points for 4 nights at a hampton inn in north conway, nh for next week. I have the amex cards, we did not get a standard room, opting for the one bedrooms since we have young kids. Am i entitled to a 5th free night? even if that free night is standard? thinking i may have not fully thought out the best way to execute this stay, but given how easily the rooms fill up i had to jump. Thank you in advance.
Jul 13, 2015, 8:53 am
#154
Original Poster
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Spent close to 350k points for 4 nights at a hampton inn in north conway, nh for next week. I have the amex cards, we did not get a standard room, opting for the one bedrooms since we have young kids. Am i entitled to a 5th free night? even if that free night is standard? thinking i may have not fully thought out the best way to execute this stay, but given how easily the rooms fill up i had to jump. Thank you in advance.
the Fifth Night Free benefit applies only to standard rooms.
Jul 14, 2015, 7:49 pm
#155
Join Date: Oct 2010
Posts: 11
only a couple of rooms left for the 5 days we'd want so no adjoining.
We've also had issues in the past in which no one would be able to confirm adjoining rooms, and its' too risky to tempt when the kids are 5 and 2.
But thank you for the help and this thread.
Jul 17, 2015, 8:56 pm
#156
Join Date: Jun 2015
Location: LA
Programs: AA, DL, UA
Posts: 543
So I've been hearing its harder to get room upgrades as Gold now at Hilton properties. Is this true -- any positive trip reports?
Will be staying at a couple of Hilton properties in the next few months.
Will be staying at a couple of Hilton properties in the next few months.
Jul 18, 2015, 5:33 am
#157
Original Poster
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Jul 20, 2015, 3:52 pm
#159
Original Poster
Join Date: Feb 2003
Location: On strike
Posts: 8,135
- You can book an AXON award for Bora Bora.
- You can use the 5th Night Free benefit for a booking of 5 nights or longer.
- You can book an AXON award back-to-back with a 5th Night Free award.
- You cannot book an AXON award & then claim the following night as a free 5th night.
Of course, all of this assumes the availability of standard rooms, which appear to be rather scarce.
Jul 20, 2015, 4:01 pm
#160
Join Date: Apr 2013
Programs: Starwood/Hyatt/IHG-PLAT/Hilton-DIA
Posts: 468
I suppose it depends what "this" means in your question.
Of course, all of this assumes the availability of standard rooms, which appear to be rather scarce.
- You can book an AXON award for Bora Bora.
- You can use the 5th Night Free benefit for a booking of 5 nights or longer.
- You can book an AXON award back-to-back with a 5th Night Free award.
- You cannot book an AXON award & then claim the following night as a free 5th night.
Of course, all of this assumes the availability of standard rooms, which appear to be rather scarce.
Aug 20, 2015, 1:07 am
#162
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
IIRC, it is the status of the person who is present, not that of the gifting party, that matters under Hilton's policies.
I just booked a room using points in my Silver account, then added my wife's (who is Gold) name to the reservation -- there is nowhere to put her Gold HH number.
I called HH to see if we can get Gold benefits, the CSR ... suggests my wife can show her Gold card at check-in to see if the hotel can honor Gold benefits. I'm not holding my hope on this working.
I called HH to see if we can get Gold benefits, the CSR ... suggests my wife can show her Gold card at check-in to see if the hotel can honor Gold benefits. I'm not holding my hope on this working.
Also, if a family member is booking a reward stay for me and another person, but they are not staying themselves, is it possible to book online and then get the original name removed and replaced by the names of the actual guests? Or is it better to do everything on the phone?
Does points and money work the same way?
Last edited by :D!; Aug 20, 2015 at 1:28 am
Aug 22, 2015, 7:58 am
#163
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
If a family member is booking a reward stay for me and another person, but they are not staying themselves, is it possible to book online and then get the original name removed and replaced by the names of the actual guests? Or is it better to do everything on the phone?
Does points and money work the same way?
Does points and money work the same way?
The other call centers will just add the name of the guest as an "additional guest" which I could easily have done online by myself, without having to bother calling and spelling every word with the phonetic alphabet. Maybe this would have been fine in the majority of cases but I don't want to have any trouble when my sister's points are used for a room for 2 adults, and two men show up.
Aug 26, 2015, 4:04 pm
#164
Join Date: Jan 2005
Posts: 154
Looks like this saved me $900+ instead of saving me $600+. Hilton isn't local charm, but "free" sure is cheap.
Wish me luck that I like the hotel & my room! :-)
Last edited by kitkatft; Aug 26, 2015 at 4:09 pm
Aug 29, 2015, 9:06 am
#165
Join Date: Jul 2014
Location: Australia
Programs: KrisFlyer, AA, Qantas, SPG, Marriott
Posts: 591
I bought bought like $10 worth of points (because I understand Hilton doesn't let you search for award bookings with 0 balance), but how long does it actually take to credit to your account? I see the money has already left my bank account - but I see no points credited in over 48 hours?