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The Hilton Honors Surpass Card from American Express (formerly called Ascend)

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Old May 26, 2014, 3:09 pm
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Last edit by: rrgg
Hilton HHonors American Express Surpass card. 155,000 points for spending $3,000 in 3 months; $95 annual fee. Offer Expires Apr. 17, 2024
Hilton HHonors American Express Surpass card. 170,000 points for spending $3,000 in 3 months; $95 annual fee. Expired Jan 17 2024
Hilton HHonors American Express Surpass card. 130,000 points for spending $4,000 in 4 months; $95 annual fee. OFFER EXPIRED AUG 28.
Hilton HHonors American Express Ascend card
. 75,000 points for spending $2,000 in 3 months+ 25,000 points after additional $1000 in 6 months; $95 annual fee.
  • Important limitation on this offer: "Welcome bonus offer not available to applicants who have or have had this product."

Note: For existing Surpass card holders, AMEX verbally confirmed that on or after 20 January 2018, card holders can call in and request cards be converted to Aspire - while maintaining the same credit card number, balance limits, PIN, etc.

Card features:
  • Annual fee: $95 $150, no first-year waiver.
  • Earning: 12 HHonors points per dollar on Hilton spend; 6 points/$ at U.S. restaurants, supermarkets & gas stations; 4 points for online retail purchases (as of 2023); and 3 points/$ on everything else.
  • Elite status: Hilton Gold status for as long as you have the card and Diamond status after $40,000 in annual spend.
  • Booking bonus: 500 bonus points for every stay (including award stays) booked directly with Hilton & guaranteed with the card

Check your application status

Linking Amex Ascend Surpass to your Hilton Honors account.Many (most?) have reported that a new Hilton Honors number gets assigned by Amex even when they put their existing Hilton Honors number in the application, and it can take several weeks to get this worked out. However, the key to making things go smoothly seems to be an exact match of your name and address between Amex and Hilton, including adding your middle initial to your Hilton Honors account if you use it on your Amex. When everything matches, an Amex rep should be able to update the account number, it should "go through" immediately, and the correct Hilton account number will be reflected on the Amex website in about 2 days.

Is the Amex Ascend Surpass churnable?As of May 1, 2014, Amex will not give a signup bonus to card applicants who have held the card in the past ~7 years, even if the applicant has never earned a previous signup bonus for it. However, it is still possible to upgrade an existing Hilton Amex to the Ascend Surpass card to earn a bonus (and reportedly to do this more than once by later downgrading & then upgrading again). The best strategy is to earn a Ascend Surpass signup bonus first, and only afterward pursue the upgrade bonus(es).

For information on other Hilton-branded credit cards, see the wiki at Ongoing offers for Hilton cards issued by Amex or Citi




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The Hilton Honors Surpass Card from American Express (formerly called Ascend)

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Old Jul 27, 2019, 9:41 am
  #721  
 
Join Date: Jul 2013
Posts: 321
same here, i called them. they told me that last year i downgraded from ascend to no fee card and this year i again upgraded- you have to call them to re-enroll - this is my experience.
RJ5929 is offline  
Old Jul 27, 2019, 12:31 pm
  #722  
 
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Originally Posted by RJ5929
same here, i called them. they told me that last year i downgraded from ascend to no fee card and this year i again upgraded- you have to call them to re-enroll - this is my experience.
This might be highly YMMV. I signed up SO online with no issue and both of our histories are almost the exact same as yours. Weirdly, I can't seem to get into the PP account online now...maybe it's down for maintenance?
fredc84 is offline  
Old Jul 29, 2019, 10:37 am
  #723  
 
Join Date: Jul 2009
Posts: 53
Same issue here. Anyone else have any luck accessing this online in recent days?
wroxpopuli is offline  
Old Aug 2, 2019, 1:01 pm
  #724  
 
Join Date: Jun 2014
Posts: 512
I'm getting a 150k point bonus offer to upgrade my no fee Hilton card to the Surpass. I previously had the Surpass card (pre-Ascend) which has since been closed. Any experiences if they will honor the upgrade offer, even thought I had a "Surpass" bonus before?
dascc is offline  
Old Aug 4, 2019, 7:37 am
  #725  
 
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
LOL, while still working on the spend for upgrading the no-fee to the Ascend/Surpass, I just got a 150K offer to upgrade to the Aspire. This was at the top of my account after I signed in, so possibly it's a generic offer, I suppose.

Originally Posted by dascc
I'm getting a 150k point bonus offer to upgrade my no fee Hilton card to the Surpass. I previously had the Surpass card (pre-Ascend) which has since been closed. Any experiences if they will honor the upgrade offer, even thought I had a "Surpass" bonus before?
I can't say from personal experience 100% but from reading on FT I believe that they will honor the offer. This is one of the ways to get around the "lifetime" language in the app restrictions. I'm in the process of finishing the spend for this offer that I got back in May or June.
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fredc84 is offline  
Old Aug 7, 2019, 10:55 am
  #726  
 
Join Date: Jun 2014
Posts: 512
Originally Posted by fredc84
LOL, while still working on the spend for upgrading the no-fee to the Ascend/Surpass, I just got a 150K offer to upgrade to the Aspire. This was at the top of my account after I signed in, so possibly it's a generic offer, I suppose.



I can't say from personal experience 100% but from reading on FT I believe that they will honor the offer. This is one of the ways to get around the "lifetime" language in the app restrictions. I'm in the process of finishing the spend for this offer that I got back in May or June.
thx.

I went ahead and requested the upgrade. I went over the T&C of the offer and there wasn't any once per lifetime language so hoping it works. We'll see what happens.
dascc is offline  
Old Aug 15, 2019, 10:40 am
  #727  
 
Join Date: May 2011
Location: CMH
Programs: w/+1: AS MVPG; IHG/Marriott Plat; Hilton/BW Diamond; Hertz Prez; SG Silver
Posts: 1,188
Limit on AU cards?

I have a Surpass/Ascend/Surpass card and my wife has 2 AU cards linked to it. I got an email from AMEX on my card offering, "Earn Hilton Honors Bonus Points after an Additional Card Member makes a purchase." 5,000 points for $250 spend. Don't they know we already have two AU cards? Will they honor the offer for a third card?
rxgeek is offline  
Old Aug 19, 2019, 12:18 pm
  #728  
 
Join Date: Jun 2014
Posts: 512
Originally Posted by dascc
thx.

I went ahead and requested the upgrade. I went over the T&C of the offer and there wasn't any once per lifetime language so hoping it works. We'll see what happens.
*update* hit the spend requirement and the 150k bonus points hit the honors acct within a couple of days. when i log on my account there is an upgrade offer to the Aspire 150k points. The Surpass AF hasn't hit yet so i don't know if that will look bad with Amex that I upgraded the same card within a month.
dascc is offline  
Old Sep 7, 2019, 7:42 pm
  #729  
 
Join Date: Jan 2019
Posts: 52
Hello! I have the Amex ascend (I guess now it’s surpass). I’ve recently reached the $40K spend requirement to get upgraded to diamond status. Does anyone know how soon this happens or what the process is? I reached the threshold at the beginning of this current billing cycle. Do they upgrade you to diamond after the cycle closes? Just wondering when to expect status change. Thank you!
WorldTraveler1752 is offline  
Old Sep 11, 2019, 8:27 pm
  #730  
 
Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 4,610
Originally Posted by WorldTraveler1752

Hello! I have the Amex ascend (I guess now it’s surpass). I’ve recently reached the $40K spend requirement to get upgraded to diamond status. Does anyone know how soon this happens or what the process is? I reached the threshold at the beginning of this current billing cycle. Do they upgrade you to diamond after the cycle closes? Just wondering when to expect status change. Thank you!
Same question! I hit the 40K about a week after my card closed. Wondering when I will get diamond as I have an upcoming paid reservation.. The reservation is only 3 weeks from when I made the 40k and before the close of the statement so I figure I will still be gold.
fwfdan is offline  
Old Oct 10, 2019, 11:17 am
  #731  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 660
How quickly will the signup bonus hit my hilton account after meeting the min spend?

I have an immediate use for the 150k sign up bonus.
Travelchurner is offline  
Old Oct 10, 2019, 1:40 pm
  #732  
 
Join Date: Feb 2003
Posts: 8,135
Originally Posted by Travelchurner
How quickly will the signup bonus hit my hilton account after meeting the min spend?

I have an immediate use for the 150k sign up bonus.
Within a day or two after the charges go from pending to posted status.
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beltway is offline  
Old Oct 10, 2019, 11:38 pm
  #733  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 660
FYI incognito mode is showing 150k after 3k spend on the surpass
Travelchurner is offline  
Old Oct 11, 2019, 4:01 am
  #734  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,840
Originally Posted by Travelchurner
FYI incognito mode is showing 150k after 3k spend on the surpass
Well that sucks. I currently hold the card. Can’t get bonus anymore.
RedElmo is offline  
Old Oct 11, 2019, 4:57 pm
  #735  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 660
Originally Posted by RedElmo
Well that sucks. I currently hold the card. Can’t get bonus anymore.
Try to get the NLL referral offer then?

https://www.doctorofcredit.com/ameri...me-language-2/
Travelchurner is offline  


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