New Guarantee/Hold Option for Reservation?
Jul 20, 2007, 1:25 pm
#1
Original Poster
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
New Guarantee/Hold Option for Reservation?
I just booked a room at the new Doubletree, Bethesda, MD (which, as an aside, I don't think there's been any reviews of yet). On the reservations page, I had the following two options:
1) Please hold my room until 6PM on the check in day. With this option your room will not be guaranteed for late check in -- if you do not check in by 6PM your reservation will be automatically cancelled.
or
2) Please guarantee my room for late arrival with my credit card. If you wish to cancel, please do so 24 hours before arrival to avoid cancellation penalties.
I must admit, I've never seen this before. Is this new?
1) Please hold my room until 6PM on the check in day. With this option your room will not be guaranteed for late check in -- if you do not check in by 6PM your reservation will be automatically cancelled.
or
2) Please guarantee my room for late arrival with my credit card. If you wish to cancel, please do so 24 hours before arrival to avoid cancellation penalties.
I must admit, I've never seen this before. Is this new?
Last edited by Uniter; Jul 27, 2007 at 8:59 am Reason: spelling
Jul 21, 2007, 10:00 am
#3
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
It depends on the hotel policy. Some hotels require Credit Card to hold, others give you the option you noticed.