How Long Does It Usually Take for Hilton Honors Points and Stays to Post?
Sep 8, 2000, 4:08 pm
#1
Original Poster
Join Date: Jan 2000
Location: Memphis, TN
Posts: 21
How Long Does It Usually Take for Hilton Honors Points and Stays to Post?
I stayed at the Flamingo Hilton a month ago but the points haven't posted to my HHonors account. I know they had my # at checkin. Does anyone know how long it takes for points to post?
Nov 20, 2000, 12:37 am
#4
Join Date: Sep 2000
Location: Germany
Posts: 106
It can vary on how long it takes for points to post. I would say the average for me has been about 1 week. It can take longer if it is an international Hilton.
While this isn't too bad, Starwood has consistently posted my points within 2 days of checking out.
If you don't see your points within 2 weeks, I would start calling HHonors. Also, make sure to keep copies of your bills as proof of your stay.
Hope this helps.
While this isn't too bad, Starwood has consistently posted my points within 2 days of checking out.
If you don't see your points within 2 weeks, I would start calling HHonors. Also, make sure to keep copies of your bills as proof of your stay.
Hope this helps.
Nov 20, 2000, 10:15 am
#5
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
US Hilton properties take about 3-7 days to post although 4 days is the norm after you have checkedout.
International properties can take anywhere from a week to 3 months (like the Conrad in London).
International properties can take anywhere from a week to 3 months (like the Conrad in London).
Nov 20, 2000, 11:35 am
#6
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
In my experience, some can be quite fast. Within 1 week for a stay at the Hilton Berlin. Within 2 days for a Hampton Inn stay. Sometimes they don;t post so you'll have to chase it up with HHonors service centre.
Nov 21, 2000, 3:00 pm
#7
Join Date: Dec 1999
Location: Dennis, MA
Posts: 7
It depends on the hotel. I stayed in Miami (hilton) on 11/17/00-posted 11/18/00, in Key West (Hampton) on 11/18/00-posted on 11/19/00 and again in Miami (Embassy)on 11/19/00 but no Embassy miles posted yet. I like the Embassy but always-always-always have a problem with the points/miles being posted. Just keep checking you HHonors account. BUT don't wait, get on the phone and get an answer.
Dec 18, 2000, 10:01 pm
#10
Join Date: Dec 1999
Location: Los Angeles, CA
Programs: AA PLT & 2MM- Thank You, FT !!
Posts: 1,025
How Long For An International Posting??
I checked out of the London Hilton one month ago this week but nothing has shown yet in my account; do "foreign" postings take longer than domestic?? As this will be my first double dipping AND we're gold, quite anxious for this to appear!!
Dec 19, 2000, 9:15 am
#11
In Memoriam
Join Date: May 1999
Location: PVD
Posts: 1,560
Hopefully this isn't typical. I had two UK stays in early September. I waited two months and wrote HH and sent in my folios. Nothing. Several weeks later I e-mailed them. Nothing. Last week I called and had to spend 40 minutes on the phone and finally got the points posted. In total, I invested over an hour of my time and my time is more valuable than that. Is there worse customer service than to just ignore your customers?
Dec 19, 2000, 9:44 am
#12
Join Date: Nov 2000
Location: Arlington, VA USA
Posts: 670
I travel to Latin America often, and it can take a month as compared to days for domestic Hilton stays. I was told by a HHonors rep this is for two reasons:
1) All foreign Hilton's are on a different system which adds some tim
2) Some foreign hotels wait to be paid by the credit card company before sending in the miles credit
1) All foreign Hilton's are on a different system which adds some tim
2) Some foreign hotels wait to be paid by the credit card company before sending in the miles credit
Originally posted by delacpa:
I checked out of the London Hilton one month ago this week but nothing has shown yet in my account; do "foreign" postings take longer than domestic?? As this will be my first double dipping AND we're gold, quite anxious for this to appear!!
I checked out of the London Hilton one month ago this week but nothing has shown yet in my account; do "foreign" postings take longer than domestic?? As this will be my first double dipping AND we're gold, quite anxious for this to appear!!
Dec 19, 2000, 9:51 am
#13
Join Date: Sep 2000
Posts: 5,398
Hmmm. I am registered for HHonors in the UK and stayed in the Paris Hilton on the 2nd Nov. Last week (6 weeks later) the stay had still not materialised so I faxed the receipt from the hotel into the UK service centre and they put it on the next day.
It seems that for stays outside the US, the process is more manual than automatic...
It seems that for stays outside the US, the process is more manual than automatic...
Dec 23, 2000, 5:02 pm
#15
Join Date: Apr 1999
Location: Oak Park, IL
Programs: AA 2 MM LIfetime Platinum, SPG Platinum, Hilton Silver, BA
Posts: 3,585
I have not yet gotten my points from my London Kensington stay Oct 31st. I was told it took a long time, but if you got yours from a December 5th stay, it's time to call. Thanks
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