Last edit by: paul00
Postings of speedtest.net / Ookla results at Hilton Properties
Minimum specifications of 'Stay Connected' (the Hilton Worldwide Guest Internet program) as of 2017:
- Complimentary access to the hotel’s standard internet connection offering must be provided to all Hilton Honors members with Blue, Silver or Gold level status who have booked through an approved channel. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Premium Internet access should be made available to guests at prices that are competitive with prevailing charges in the local market. The recommended maximum daily charge for Premium Internet access (wireless) is US$6.95. Diamond Hilton Honors members who have booked through an approved channel enjoy complimentary access to the hotel’s highest speed (Premium) internet connection offering. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Minimum 6 Mbps download/upload (with Premium access) and 2Mbps download/upload (with Standard access).
- Complimentary and Premium wireless Internet access must be available throughout the hotel.
- Wireless Internet access must be installed in all guest accessible interior areas of the hotel to meet a minimum signal strength of -65 dBm (RSSI) on both the 2.4 and 5 GHz bands with a signal to noise ratio (SNR) of at least 30 dB.
- The hotel is not permitted to apply total data consumption caps on a per user or device basis, throttle speeds by application type, or block/limit access to application types that lead to high bandwidth consumption rates.
- All hotels must set individual bandwidth user caps which enable a minimum of 2 Mbps download/upload or higher for Complimentary Internet access and a minimum of 6 Mbps download/upload or higher for Premium Internet access and have sufficient bandwidth to deliver to that standard. The bandwidth user caps for the Premium offering must always be at least three times higher than the Complimentary offering (example: a 9Mbps download/upload Premium cap setting would be paired with a 3 Mbps download/upload or less Complimentary cap setting).
- Hotels may offer wired access in addition to wireless.
Add your results here
HGI San Francisco-Oakland Bay Bridge: Ping 45 ms, Down 1.89 Mbps, Up 0.87 Mbps (06 Jun 2015)
HGI Pismo Beach, CA: Ping: 30 ms; Down: 0.79 Mbps; Up: 0.36 Mbps (1 Jun 2015)
HGI Monterey, CA: Ping: 37 ms; Down 2.88 Mbps; Up 1.41 Mbps (31 May 2015)
HI Atlanta-Southlake, GA: Ping 8ms; Down 3.87Mbps; Up 1.65Mbps (18 May 2015)(Free HHonors Internet Connection)
Florida
Dade City, Hampton Inn: Ping:66ms; Down 3.42mbps; Up 1.17mbps 6.22.15 (only 1 speed is offered)
Tampa, DoubleTree, Westshore: Ping:78ms; Down 0.53mbps; Up 0.14mbps 6.29.15 (only 1 speed is offered)
Tampa, Hilton, Downtown: Ping:29ms; Down 6.46mbps; Up 3.51mbps 6.24.15 (free diamond with comp code)
Tampa, Hilton Garden, Westshore: Ping:68ms; Down 5.61mbps; Up 2.78mbps 7.2.15 (free diamond by selecting HHonors with login and room #)
Tampa Brandon, Embassy Suites: Ping:28ms; Down 2.26mbps; Up 1.00mbps 6.18.15 (free diamond with comp code)
Tampa Brandon/Riverview, Hilton Garden: Ping:42ms; Down 3.02mbps; Up 1.44mbps 7.1.15 (free diamond by selecting HHonors with login and room #)
Europe:
Hilton Brussels Grand Place: 18 ms, 9.50 Mbps down, 6.41 Mbps up 13 May 2017. Free, only agree to T&C.
Hilton Rome FCO: ping 16 ms, up 0.96 Mbps, down 0.50 Mbps 2 May 2016. Free with username and password for Diamond, three devices and three days.
Please post your speedtest.net results here
#501
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Doubletree St. Louis Park, logged in with HHonors credentials (Diamond). It said something about highest speed is complimentary.
(The image isn't showing up. http://www.speedtest.net/my-result/4730383897 )
Ping 20 ms
Download 19.86 Mbps
Upload 9.77 Mbps
(The image isn't showing up. http://www.speedtest.net/my-result/4730383897 )
Ping 20 ms
Download 19.86 Mbps
Upload 9.77 Mbps
Last edited by sethb; Oct 8, 2015 at 11:16 pm Reason: image didn't show
#502
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 457
#503
Join Date: Jul 2015
Posts: 124
Sorry im not sure how to get the image in here.
Hilton Frankfurt Airport.
Regular Internet
DL : 0.94Mb/s
UL : 0.91Mbs
http://www.speedtest.net/my-result/4738421816
Just for a "fun" compare. 20 Meter from the hotel.
Frankfurt Airport FREE Unlimited Internet Rush hr 17:11 on a Monday. Terminal 1 Gate 23.
DL : 41.77Mb/s
UL : 31.73Mb/s
http://www.speedtest.net/my-result/4739052575
Hilton Frankfurt Airport.
Regular Internet
DL : 0.94Mb/s
UL : 0.91Mbs
http://www.speedtest.net/my-result/4738421816
Just for a "fun" compare. 20 Meter from the hotel.
Frankfurt Airport FREE Unlimited Internet Rush hr 17:11 on a Monday. Terminal 1 Gate 23.
DL : 41.77Mb/s
UL : 31.73Mb/s
http://www.speedtest.net/my-result/4739052575
Last edited by dznyboy; Oct 12, 2015 at 4:00 pm
#506
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,318
Hilton Sandestin Beach Resort
The front desk agent gave me a "code" and said to log into the "ATTWIFI" network and not the "Hilton HHonors" network because of "stability issues".
The code was "pumpkin2015" which leads me to believe they change the password monthly.
I logged in with my Diamond credentials on one device and the code on another device and achieved essentially the same performance:
Ping: 48ms
Down: 3.88Mbps
Up: 1.91Mbps
The front desk agent gave me a "code" and said to log into the "ATTWIFI" network and not the "Hilton HHonors" network because of "stability issues".
The code was "pumpkin2015" which leads me to believe they change the password monthly.
I logged in with my Diamond credentials on one device and the code on another device and achieved essentially the same performance:
Ping: 48ms
Down: 3.88Mbps
Up: 1.91Mbps
#508
Ambassador: LATAM
Join Date: Aug 2010
Location: PNA
Programs: BAEC Silver
Posts: 4,648
Please post your speedtest.net results here
I'm at the DT Kuala Lumpur which I ventured to stay at based on improved results here.
I'm getting
Ping 8ms
Down 1.81 Mbps
Up 1.21 Mbps
Which would be fine if the connection were not so patchy. Took 3 attempts to complete the test.
I need to make a SIP call to Colombia and it refuses to complete over this place's wifi.
I just got the guy on the front desk to print out a boarding pass and he was telling me they have 1 gig Internet. Jealous much?
EDIT: This morning's Speedtest.net result
I'm getting
Ping 8ms
Down 1.81 Mbps
Up 1.21 Mbps
Which would be fine if the connection were not so patchy. Took 3 attempts to complete the test.
I need to make a SIP call to Colombia and it refuses to complete over this place's wifi.
I just got the guy on the front desk to print out a boarding pass and he was telling me they have 1 gig Internet. Jealous much?
EDIT: This morning's Speedtest.net result
Last edited by JohnnyColombia; Oct 22, 2015 at 4:53 pm