Extra charge for third person in the room
Sep 2, 2014, 10:54 pm
#1
Original Poster
Join Date: Aug 2007
Location: Glasgow
Programs: BA Silver, KLM, HILTON HONOURS
Posts: 184
Extra charge for third person in the room
Prior to booking our hotel I checked to see if we could get an extra bed in the room if my daughter came with us I was told this would be no problem so I booked a room for 2. On the hotel website it is approx aed100 for an extra person in the room which was ok.
I contacted the hotel and they now want to change the rate which we have already paid to an extra aed400 per night This seems an excessive amount especially as we were never told that the rate would change to that amount. Is this normal? Thanks
I contacted the hotel and they now want to change the rate which we have already paid to an extra aed400 per night This seems an excessive amount especially as we were never told that the rate would change to that amount. Is this normal? Thanks
Sep 3, 2014, 7:40 am
#2
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
Prior to booking our hotel I checked to see if we could get an extra bed in the room if my daughter came with us I was told this would be no problem so I booked a room for 2. On the hotel website it is approx aed100 for an extra person in the room which was ok.
I contacted the hotel and they now want to change the rate which we have already paid to an extra aed400 per night This seems an excessive amount especially as we were never told that the rate would change to that amount. Is this normal? Thanks
I contacted the hotel and they now want to change the rate which we have already paid to an extra aed400 per night This seems an excessive amount especially as we were never told that the rate would change to that amount. Is this normal? Thanks
Sep 3, 2014, 2:51 pm
#4
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
Depending on the occupancy allowances, many hotels will allow an under 18 year old child to stay free if using existing bedding. If you require extra bedding, e.g., rollaway bed, expect an extra charge. This is usually a per night charge. I've seen $25-50 per night. $100 per night seems high.
Sep 3, 2014, 5:07 pm
#5
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
For what it's worth, $100 AED is roughly $27 USD. That's not an unreasonable charge for a roll-a-way bed.
An extra $400 AED per night would not be normal unless there are occupancy issues that require a different room type. At this point, I don't think we can adequately advise the OP with the information we have.
An extra $400 AED per night would not be normal unless there are occupancy issues that require a different room type. At this point, I don't think we can adequately advise the OP with the information we have.
Sep 3, 2014, 9:59 pm
#6
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,822
Generally speaking most decent properties will waive roll-away bedding costs for Diamond members, especially if you have stayed there in the past and have a good history with the hotel.
I agree with MoreMilesPlease - some buildings have laws, bi-laws and/or fire regulations that mean you cannot have more than X people in a certain type of room. I live in a hotel with this exact restriction.
I agree with MoreMilesPlease - some buildings have laws, bi-laws and/or fire regulations that mean you cannot have more than X people in a certain type of room. I live in a hotel with this exact restriction.
Sep 4, 2014, 3:54 pm
#7
Join Date: May 2010
Posts: 904
I would be interested in actually seeing such a fire code restriction on the number of people in hotel rooms. They are often said to exist, but no one can seem to produce one. It seems to just be a line hotels use to sell more rooms. It would be hard to write a short regulation to cover so many possible room configurations.
Sep 4, 2014, 4:47 pm
#8
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
I would be interested in actually seeing such a fire code restriction on the number of people in hotel rooms. They are often said to exist, but no one can seem to produce one. It seems to just be a line hotels use to sell more rooms. It would be hard to write a short regulation to cover so many possible room configurations.
Sep 4, 2014, 5:19 pm
#9
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
I would be interested in actually seeing such a fire code restriction on the number of people in hotel rooms. They are often said to exist, but no one can seem to produce one. It seems to just be a line hotels use to sell more rooms. It would be hard to write a short regulation to cover so many possible room configurations.
You've undoubtedly seen maximum occupancy signs in large public spaces. Same concept...except small spaces aren't required to post signage.
As someone who worked over a decade in hotels, I guarantee there are fire code restrictions to which hotels must comply. If you believe a certain hotel is lying to you, I'd suggest calling the local fire department during business hours. They should be able to address your concern or connect you to the department that handles this issue in that municipality.
Sep 5, 2014, 10:04 am
#10
Join Date: May 2010
Posts: 904
Yes, but these codes are for things like placement of fire extiguishers, occupancy limits of meeting rooms, and required training for staff. Believe me, I have looked online for specific fire code restrictions for guest room occupancy and come up short. You would think what is rumored to be such a common public code would not be so hard to find. And I have many, many times challenged people to post links to said fire codes but no one has been able to so far.
Sep 5, 2014, 4:19 pm
#11
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Yes, but these codes are for things like placement of fire extiguishers, occupancy limits of meeting rooms, and required training for staff. Believe me, I have looked online for specific fire code restrictions for guest room occupancy and come up short. You would think what is rumored to be such a common public code would not be so hard to find. And I have many, many times challenged people to post links to said fire codes but no one has been able to so far.
Think about it this way: Could a lay person provide the specific technical requirements regarding automatic sprinkler systems? Or, technical specs of the air bags in your car? Of course, not. But, that doesn't mean those things don't exist.
Sometimes, if you want technical information, you have to ask an expert. If you're unwilling to do that, you have a choice to either trust in the system or believe there is a massive, global conspiracy perpetrated by thousands of individual hotels working in collusion to force you to rent a second room.
Sep 6, 2014, 3:59 am
#12
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
for 30-50 euros one can buy an inflatable mattress with electric pump (double bed size for 70euros).
I know my boxed airbed kit weighs 3-5kg, but I have travelled/flown with and used to avoid an excessive rollaway bed fee, and/or where hotel will not offer, extra bed, just so some visting good friends can share my hotel room on the 1x Saturday night during a week stay and not struggle with non-existant early morning trains/metro's etc when taxi fare is too much due to distance involved.
I know my boxed airbed kit weighs 3-5kg, but I have travelled/flown with and used to avoid an excessive rollaway bed fee, and/or where hotel will not offer, extra bed, just so some visting good friends can share my hotel room on the 1x Saturday night during a week stay and not struggle with non-existant early morning trains/metro's etc when taxi fare is too much due to distance involved.
Sep 6, 2014, 9:06 am
#13
Join Date: May 2010
Posts: 904
All right, my web searching was more productive this time. I didn't find any specific room by room occupancy restriction in a fire code (which would be hard to write), but I did find a floor area to number of fire exits restriction. So there are only so many people allowed per fire exit. Maybe then it is the hotel's discretion to decide how to spread that occupancy number across the rooms so as not to exceed the numbers. I say this because sometimes large rooms have an occupancy of 2, and similar rooms 5, so it seemed a bit arbitrary.
Sep 6, 2014, 9:11 am
#14
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
All right, my web searching was more productive this time. I didn't find any specific room by room occupancy restriction in a fire code (which would be hard to write), but I did find a floor area to number of fire exits restriction. So there are only so many people allowed per fire exit. Maybe then it is the hotel's discretion to decide how to spread that occupancy number across the rooms so as not to exceed the numbers. I say this because sometimes large rooms have an occupancy of 2, and similar rooms 5, so it seemed a bit arbitrary.