Report your Diamond Suite Upgrade success here :)
#1126
Join Date: Jan 2008
Location: San Diego, CA USA
Programs: BA Executive Club Silver, UA Premier Silver, Hilton Diamond
Posts: 64
Hilton San Diego Bayfront, asked about upgrade, told that they didn't do complimentary upgrades. Agent looked for a suite for a paid upgrade, but I was told that suites were fully booked. What's the use of a policy if a hotel doesn't follow it?
#1127
Join Date: Nov 2019
Location: SW Florida
Programs: DL Gold, HHDiamond, IHG Plat Regular Joe Everywhere Else
Posts: 514
W Waterfront Hilton Huntington Beach, CA. I booked a 2 Q Oceanview room (paid reservation). Was upgraded to 2 Q Ocean Front room. I asked for an upgrade at the desk and was told they already upgraded me. The view was nothing short of spectacular!
Last edited by Dracarys; Mar 18, 2024 at 1:03 pm Reason: spelling error
#1128
#1130
Join Date: Nov 2019
Location: SW Florida
Programs: DL Gold, HHDiamond, IHG Plat Regular Joe Everywhere Else
Posts: 514
I thought it was beautiful. It is literally right across the street from the beach. The Boardwalk Cafe is now named Cabo Wabo Beach Club by Sammy Hagar. It is within walking distance to shops and the Huntington Beach Pier. We had breakfast at Cabo and found the prices reasonable considering it was a resort. We had coffee on our balcony overlooking the PCH and beach. I would absolutely return in the future.
Last edited by Dracarys; Mar 25, 2024 at 6:27 am Reason: Details
#1131
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum
Posts: 3,625
London Hilton on Park Lane. Booked 5 nights in standard room on points, got upgrade to Regent Suite. Great suite with a great view. The only downside is the frosted glass door to the bathroom, ugh! But on this particular case it wasn't a huge problem.
#1132
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 953
Hilton Hurghada Plaza
Booked King Room, upgraded to Plaza Suite on the app one day before arrival. We got the one on the 7th floor. Plaza suites have outdoor whirlpool on the terrace
View from the terrace
Terrace with whirlpool
Booked King Room, upgraded to Plaza Suite on the app one day before arrival. We got the one on the 7th floor. Plaza suites have outdoor whirlpool on the terrace
View from the terrace
Terrace with whirlpool
#1133
Join Date: Oct 2001
Location: San Antonio, USA
Programs: UA 1K, HHonors Diamond
Posts: 595
Had two wonderful double upgrades last week. At Hilton Mainz and Hilton Frankfurt Airport.
And contrast that with upcoming stays in U.S. - I did get pre notification for an upgrade at a HGI - from King to King Deluxe.
But at a Hilton, via chat, was told they try to upgrade on day of arrival. We shall see.
I am a LTD.
And contrast that with upcoming stays in U.S. - I did get pre notification for an upgrade at a HGI - from King to King Deluxe.
But at a Hilton, via chat, was told they try to upgrade on day of arrival. We shall see.
I am a LTD.