Report your Diamond Suite Upgrade success here :)
Feb 10, 2017, 7:03 pm
#31
Join Date: Aug 2008
Programs: united, Hilton, Amtrak
Posts: 1,192
Upgrade at the drake
This was my first stay as a diamond. I booked a 1 king deluxe room. I was upgraded to a junior suite with a lake view. Admittedly the hotel was not full. I had managed to select a deluxe room with a lake view via olci. The front desk clerk acknowledged my Diamond status and announced the upgrade. I did not have to ask.
The executive lounge was closed. So we were given vouchers for free appetizer and soft drink or tea in the Coq D Or. Gf had shrimp appetizer and I Hana's buffalo wings. I added a cup of bookbinders soup and she added a salad.
We were also given vouchers for full breakfast. I don't know if this is a regular Diamond perk or because the lounge was closed.
The executive lounge was closed. So we were given vouchers for free appetizer and soft drink or tea in the Coq D Or. Gf had shrimp appetizer and I Hana's buffalo wings. I added a cup of bookbinders soup and she added a salad.
We were also given vouchers for full breakfast. I don't know if this is a regular Diamond perk or because the lounge was closed.
Feb 11, 2017, 11:03 pm
#33
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Nice first floor junior suite upgrade at Munich City Center.
Last week I had a suite upgrade at Doubletree Crystal City.
Last week I had a suite upgrade at Doubletree Crystal City.
Feb 12, 2017, 6:08 pm
#34
Join Date: Feb 2017
Programs: BA Silver | Hilton Diamond | Marriott Bonvoy Titanium Elite | IHG Platinum Elite | Radisson Gold
Posts: 22
DoubleTree by Hilton Milton Keynes
I've stayed at the DoubleTree by Hilton in Milton Keynes a number of times over the last year as a Diamond member.
I've generally always got upgrades. On one night stays I've mostly been upgraded to their King Bed Suites (which are great btw). When staying longer than one night the upgrade has generally been to a King Deluxe Room with Pitch view.
Got some 360º shots of the King Bed Suites but don't know how to post them on here. If interested you can see them at www.treehousetravlr.com
I've generally always got upgrades. On one night stays I've mostly been upgraded to their King Bed Suites (which are great btw). When staying longer than one night the upgrade has generally been to a King Deluxe Room with Pitch view.
Got some 360º shots of the King Bed Suites but don't know how to post them on here. If interested you can see them at www.treehousetravlr.com
Feb 12, 2017, 6:12 pm
#35
Join Date: Feb 2017
Programs: BA Silver | Hilton Diamond | Marriott Bonvoy Titanium Elite | IHG Platinum Elite | Radisson Gold
Posts: 22
Feb 13, 2017, 3:18 am
#37
Join Date: Dec 2016
Location: Here, there, everywhere
Programs: HH Diamond, RC Platinum, SPG Platinum, SA Silver, OW Ruby, TSA Pre-Check
Posts: 50
Suite Success:
Conrad Macao (1 Stay w/ Points + Cash): Booked Deluxe King Room, got a 3-level upgrade to Premiere King Suite with about 1700 sq ft of space.
Conrad Macao (1 Stay w/ Points + Cash): Booked Deluxe King Room, got a 3-level upgrade to Premiere King Suite with about 1700 sq ft of space.
Feb 18, 2017, 11:57 am
#39
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,181
One suite upgrade or one upgrade at all?
In 3 years, about half as diamond and half as gold, I have been upgraded 85% of the time that there was a room to upgrade to. I have been upgraded to a suite 22% of the time, although never in the US. In contrast, as a platinum and diamond at Hyatt over the same time period, I have only been upgraded 30% of the time and never upgraded to a suite (although one stay was in a very large room that could have been called a junior suite, it was not listed on their website).
All of my stays that I have tracked have been on either points or free night certificates.
In 3 years, about half as diamond and half as gold, I have been upgraded 85% of the time that there was a room to upgrade to. I have been upgraded to a suite 22% of the time, although never in the US. In contrast, as a platinum and diamond at Hyatt over the same time period, I have only been upgraded 30% of the time and never upgraded to a suite (although one stay was in a very large room that could have been called a junior suite, it was not listed on their website).
All of my stays that I have tracked have been on either points or free night certificates.
Feb 18, 2017, 12:26 pm
#40
Join Date: Aug 2015
Location: Chicago
Programs: Delta SkyMiles, IHG (Platinum Elite), Amtrak Guest Rewards, Marriott Bonvoy, Hilton Honors
Posts: 636
Recently stayed at the Waldorf Astoria New York. It was a two-night stay; the first night was paid, the second night was points. I had written ahead to say it's a special occasion (we were staying Valentine's day) and inquire about an upgrade and they said something noncommital about "we'll see what we can do." They weren't able to upgrade us for the first night at check-in, but mentioned they might be able to for the second night, and said I should call. I called around 1pm the next day, and they had a suite in the Towers available for us. They even sent a bellhop to help move all our stuff, gave us two extra drink coupons, and a flyer regarding the Continental Breakfast in the 26th floor lounge (which is free).
So, not sure if upgrade was due to me e-mailing ahead of time, or them having availability. Also, the Waldorf closes for a condo transformation in a couple of weeks so not sure how useful this info is.
For an extra data point, my Diamond status came from a status match.
So, not sure if upgrade was due to me e-mailing ahead of time, or them having availability. Also, the Waldorf closes for a condo transformation in a couple of weeks so not sure how useful this info is.
For an extra data point, my Diamond status came from a status match.
Feb 19, 2017, 2:28 am
#41
Join Date: Feb 2005
Location: Global
Programs: United 1K, Qatar Gold, Etihad Gold, Hilton Diamond, InterCon RA, PC Plat, SPG Plat, Marriott Plat
Posts: 1,453
Currently at Conrad Maldives on a 10-night points stay in high season. Upgraded from Beach Villa to Retreat Water Villa
Feb 19, 2017, 11:23 am
#42
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
DoubleTree by Hilton Resort and Spa Reserva del Higueron, Fuengirola, Spain.
Upgraded from Deluxe room to King Duplex Suite with Seaview.
One two-nights stay and one one-night stay.
Both cash reservations.
Upgraded from Deluxe room to King Duplex Suite with Seaview.
One two-nights stay and one one-night stay.
Both cash reservations.
Feb 25, 2017, 9:24 pm
#44
Join Date: Nov 2010
Programs: AMX CENT
Posts: 188
Hilton Molino Stucky Venice
Booked two King Deluxe Rooms on cash+points (50 euro each) ended up with 2 bedroom King Tower Suite. Incredible upgrade - best one yet! If I remember correctly the room was >2000 euro per night
Feb 27, 2017, 6:04 am
#45
Join Date: Feb 2017
Programs: krisflyer, hilton, ihg, accor
Posts: 62