Mar 1, 2015, 7:45 pm
Last edit by: beltway
For ease of navigation, the Hilton Rewards FAQ is distributed across posts 1-10 in this thread. This wiki does not duplicate that content; instead, it provides an index to the various sections of the FAQ.
- Introduction
- An overview of the Hilton chain and the HHonors program
- Standard room rewards
- "Fifth Night Free" benefit for elites
- Replaces the earlier VIP/GLON awards
- AXON awards (permanently discontinued after Feb. 15, 2017)
- Points & Money rewards
- Premium room rewards
- Room upgrade rewards
- Hilton Grand Vacations rewards (timeshare resorts)
- All-inclusive resorts
- Packages
- Getting the best value out of your points redemptions
Making sense of Hilton reward options [UPDATED January 2017]
Jun 9, 2012, 10:32 am
#91
Original Poster
Join Date: Feb 2003
Posts: 8,135
Thanks for this excellent thread - I am getting into the HH program now and was excited to read about the AXON rates - however, I checked the Surpass website today to look at the card and saw the following:
We’d like to see you more, for less.
With your Hilton HHonorsTM Surpass® Card, you can redeem for less. Receive 4 HHonors reward nights at categories 5 or 6 properties within the Hilton Worldwide portfolio at a special rate exclusively for Cardmembers.13
Call 1-800-920-5649 to redeem a four night stay:
Category 5 hotels — 125,000 HHonors bonus points (normally 140,000). Mention promo code AXON5.
Category 6 hotels — 145,000 HHonors bonus points (normally 160,000). Mention promo code AXON6.
No mention of AXON7 and the AXON6 redeems at the rate you discuss for AXON7.
Am I missing something?
We’d like to see you more, for less.
With your Hilton HHonorsTM Surpass® Card, you can redeem for less. Receive 4 HHonors reward nights at categories 5 or 6 properties within the Hilton Worldwide portfolio at a special rate exclusively for Cardmembers.13
Call 1-800-920-5649 to redeem a four night stay:
Category 5 hotels — 125,000 HHonors bonus points (normally 140,000). Mention promo code AXON5.
Category 6 hotels — 145,000 HHonors bonus points (normally 160,000). Mention promo code AXON6.
No mention of AXON7 and the AXON6 redeems at the rate you discuss for AXON7.
Am I missing something?
Also, as noted in the September 2011 thread http://www.flyertalk.com/forum/hilto...ging-axon.html, some American Express websites list outdated AXON point costs (i.e., showing 6 as the top HHonors category).
Jun 23, 2012, 10:49 am
#95
Join Date: Sep 2011
Location: SFO/SMF
Programs: Holder of six "persona non-grata" awards
Posts: 1,914
Happy hunting!
Jun 25, 2012, 11:34 am
#96
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
Jun 25, 2012, 6:13 pm
#97
Join Date: Aug 2011
Posts: 50
Jun 26, 2012, 5:15 pm
#98
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
If you don't have enough points and want to see available dates, do NOT sign in. You won't see any availability. When you're ready to book AND have enough points, sign in to see extra availability, esp if you are Diamond
Jul 3, 2012, 11:01 am
#99
Join Date: Mar 2011
Posts: 189
I posted the following yesterday in the Arc de Triomphe Paris thread yesterday where it received no response. Trying again here:
I'm considering getting a Hilton Amex just to use acquired points on an AXON stay for my family next summer at ADT Paris. I don't know our specific dates, but I believe I'll likely want to avoid the Air Show week and also possibly the French Open. Playing around with some dates it looks like a night in Late May through early July cost 243,831 points and then drops to 66,884 points in mid July for a DBL DBL Superior Room.
Can someone explain how/if an AXON7 (140k for four nights at Cat 7) award can be used at the ADT in May, June or July 2013 for a DBL DBL room? Thanks.
I'm considering getting a Hilton Amex just to use acquired points on an AXON stay for my family next summer at ADT Paris. I don't know our specific dates, but I believe I'll likely want to avoid the Air Show week and also possibly the French Open. Playing around with some dates it looks like a night in Late May through early July cost 243,831 points and then drops to 66,884 points in mid July for a DBL DBL Superior Room.
Can someone explain how/if an AXON7 (140k for four nights at Cat 7) award can be used at the ADT in May, June or July 2013 for a DBL DBL room? Thanks.
Jul 3, 2012, 12:41 pm
#100
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
AXON awards require Standard award room availability. A double-double may be a premium award; anything more than 50K points per night will be premium.
Jul 3, 2012, 12:48 pm
#101
Original Poster
Join Date: Feb 2003
Posts: 8,135
Can someone explain how/if an AXON7 (140k for four nights at Cat 7) award can be used at the ADT in May, June or July 2013 for a DBL DBL room? Thanks.
Jul 12, 2012, 12:12 pm
#102
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
For general discussion of hotel reward categories, see http://www.flyertalk.com/forum/hilto...ve-thread.html. Also useful is the Excel spreadsheet listing all Hilton hotels by category (current through 2010; note that file is 900K) maintained by Blonde Bomber.
Jul 15, 2012, 9:49 am
#104
Original Poster
Join Date: Feb 2003
Posts: 8,135
Already noted and remarked upon in the main VIP/GLON entry (post #3) above:
It's still incorrect. I'm looking at the website right now & seeing VIP/GLON rates for a randomly selected 4-night stay.
On a broader note,
If you've read the relevant entry above & think it's wrong/outdated, please do post here. If you haven't read the relevant entry first, you're doing it wrong. If, having failed to check the FAQ first, you're reporting that Hilton has stopped offering reward option X -- and you haven't even bothered to check by trying a dummy booking -- well, I respectfully suggest that you're not helping anyone by posting.
Note: As of May 12, 2012, the Hilton website page previously providing information about VIP/GLON awards has been amended to state that "[t]here are currently no VIP-Only Reward options available." This is incorrect, at least for the time being. As of May 14, VIP awards are fully bookable as described below.
On a broader note,
If you've read the relevant entry above & think it's wrong/outdated, please do post here. If you haven't read the relevant entry first, you're doing it wrong. If, having failed to check the FAQ first, you're reporting that Hilton has stopped offering reward option X -- and you haven't even bothered to check by trying a dummy booking -- well, I respectfully suggest that you're not helping anyone by posting.
Jul 22, 2012, 6:43 pm
#105
Join Date: Feb 2009
Posts: 6,598
Thanks for this excellent thread - I am getting into the HH program now and was excited to read about the AXON rates - however, I checked the Surpass website today to look at the card and saw the following:
We’d like to see you more, for less.
With your Hilton HHonorsTM Surpass® Card, you can redeem for less. Receive 4 HHonors reward nights at categories 5 or 6 properties within the Hilton Worldwide portfolio at a special rate exclusively for Cardmembers.13
Call 1-800-920-5649 to redeem a four night stay:
Category 5 hotels — 125,000 HHonors bonus points (normally 140,000). Mention promo code AXON5.
Category 6 hotels — 145,000 HHonors bonus points (normally 160,000). Mention promo code AXON6.
No mention of AXON7 and the AXON6 redeems at the rate you discuss for AXON7.
Am I missing something?
We’d like to see you more, for less.
With your Hilton HHonorsTM Surpass® Card, you can redeem for less. Receive 4 HHonors reward nights at categories 5 or 6 properties within the Hilton Worldwide portfolio at a special rate exclusively for Cardmembers.13
Call 1-800-920-5649 to redeem a four night stay:
Category 5 hotels — 125,000 HHonors bonus points (normally 140,000). Mention promo code AXON5.
Category 6 hotels — 145,000 HHonors bonus points (normally 160,000). Mention promo code AXON6.
No mention of AXON7 and the AXON6 redeems at the rate you discuss for AXON7.
Am I missing something?